Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand with over 740 stores operating coast-to-coast and online. Macy's Rogue Valley Mall offers a first-class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts, and furniture in select stores. Customers praise the exceptional service and expertise of the staff, particularly at the Estee Lauder counter in the Macy's DC store. The makeup artist, Sharia, is described as incredibly talented, providing flawless, camera-ready looks and making customers feel beautiful and confident. Shoppers also enjoy the friendly and patient assistance from the jewelry counter staff. However, some customers have had less positive experiences, such as a lack of clear communication about store procedures and dismissive responses from management. Despite these isolated incidents, Macy's remains a popular destination for its diverse product selection and convenient location, with easy access from the metro station.