Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand with over 740 stores operating coast-to-coast and online. Macy's Rogue Valley Mall offers a first-class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts, and furniture in select stores. Customers praise the exceptional service and expertise of the staff, particularly at the Estee Lauder counter in the Macy's DC store. The makeup artist, Sharia, is described as incredibly talented, providing flawless, camera-ready looks and making customers feel beautiful and confident. Shoppers also enjoy the friendly and patient assistance from the jewelry counter staff. However, some customers have had less positive experiences, such as a lack of clear communication about store procedures and dismissive responses from management. Despite these isolated incidents, Macy's remains a popular destination for its diverse product selection and convenient location, with easy access from the metro station.
Whenever I am in need of a new suit, a belt, a new polo shirt or just a pair of slacks, Macys has more than enough options that are reasonably priced. Harold, who works in the men’s department is extremely helpful, polite and makes sure my shopping needs are met.
August 2026
Kelly , Kayla , and Elena were very helpful with assisting me when trying different makeup items such as different eyeshadows & foundations in the cosmetics department.
August 2026
Awesome shopping experience reasonable prices people friendly environment
