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10AM - 7PM
1679 SE US Hwy 19, Crystal River
Mobile Phones
“I promised sebastian i would leave a review ! Sebastian was amazing and super fast . He got me and my bfs stuff over to both phones and explained all the info we needed to know ! Come see Sebastian if u want great customer service”
“By far the best experience I've ever had. Top notch customer service from ALL employees. I would recommend to all my friends and family. They really are the best. Thanks again”
“I was dreading this day due to prior experiences. Christian was so helpful, patient, and clear with his answers to my many questions. He has the patience of a saint and answered all my many questions throughout the whole process. This was the best service, by far, that I've ever had with Verizon. I could go on and on, he was that helpful!”
10AM - 7PM
11582 N Williams St #501, Dunnellon
Mobile Phones
“Tara is the most amazing Worker you have in that Store . Always Professional knowledgeable,dedicated and understanding of her customers needs . She Should be the Manger she also goes above and beyond for the customers”
“The Verizon towers were down for maintenance today which is what brought me into the store. I talked to Edward about possibly upgrading my phone. He helped me find the best deal and was able to have Verizon not only pay off my old phone for me but also get my new phone on Verizon through a trade in promo. Amazing experience everything I come in to this store!!”
“Matthew and Ian were the best! Great customer service! Helped my mother and grandma get a new phone, cases, and gave great tutorials! Couldn’t ask for better customer service!”
“I had an outstanding experience with Alex at Verizon. He helped me trade in my iPhone 13 Pro for the new iPhone 17 Pro, and the entire process was smooth, fast, and completely stress-free.
Alex took the time to explain all my options clearly, walked me through the trade-in details, and made sure I got the best possible deal. He was patient, knowledgeable, and genuinely focused on making sure I left happy with my upgrade.
It’s rare to find a salesperson who’s both professional and personable, but Alex nailed it. If you’re thinking about upgrading or need help with anything Verizon-related, I highly recommend asking for him. Great customer service all around!”
10AM - 7PM
445 E Highland Blvd, Inverness
Mobile Phones
“Came in to pay my bill and had such a lovely experience, Devin was really helpful with getting my bill paid with an excellent attitude and let me know about the money I could save and deals I can get bringing a family member or friend to my plan.”
“Barb exceed my expectations on solving a problem that is not her area. Extremely efficient and patient. She recovers my loyalty to T Mobile. You need more people like her. Rare to find nowadays in Crystal River Florida branch.”
“Tim and Cory did an awesome job for us transferring our service from another carrier back to AT&T. It took nearly 5 hours of work talking back and forth between carriers to transfer our phone numbers from our current service to AT&T. It's pretty rare today to find people who do what they say and who will work on something difficult until reaching a conclusion. We will definitely use them again for any of our cell needs!”
“Dakota was super helpful and trying to fix my phone and then helping me get a new phone after my old phone broke. They are under new management with Dakota and he was such a wonderful and nice person. An absolute pleasure to work with.”
“Stephen was extremely kind, patient and knowledgeable. We had a few really difficult issues and he excelled in taking care of us and our plan. This location proves that they care about their customers.”
“Mario was extremely helpful we have been to multiple stores and this is the first one we had success at. Me and my partner are extremely greatful for Mario and Verizon.”
“Absolutely great customer service! from the minute my husband & I walked in this location , we were greeted with a smile. We previously had AT& T but couldn’t get 5 G in our area paying high dollar for dropped calls & we had to sit outside to talk on our phones at our home, wouldn’t work inside our house etc etc since moved here. Kaylee, /Kylee she was super knowledgeable mapping out where we are located and hooked us up, she is a very patient lady & with all our questions that we had & honestly, she answered some of our questions before we even asked, really! She knows her job! What a bright young lady very friendly & patient as well. She Made it so …easy for us to get set up. I would highly recommend this place for not just quick service , but knowledgeable/professional service. Thank you Kaylee for such great customers service. keep up the great work going above & beyond to satisfy your customers.”
“Awesome experience switching from Verizon!!!! The gentlemen assisted every step of the way & made the entire process easy !! They even put on cartoons for my little one when she started getting antsy! Very helpful !!!”
“I had the best experience at this location. The store manager Gail and assistant store manager Alexis were very nice. They were able to get me a good deal on my phone and transferred everything to my new phone. Fair prices and friendly staff, highly recommended.”
“Great atmosphere and extremely helpful. Eduardo handled my phone upgrade and my Internet upgrade. He is very knowledgeable and kind. I've been with spectrum for years and this store has the best customer care and attention I have seen. Thank you Eduardo, thank you team.”
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“Thanks for all your help Marley. Watching you juggle 4 customers and the phone was impressive. You have great customer service and problem solving skills. Yall hold onto this one, she’s good!”