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“Great service and flexibility. I called about 10 places in the area, all had an attitude. Compass staff was friendly and flexible.
Just do it.”
“Just started using this storage facility and so far the experience has been great. The property is clean, organized, and feels very secure. Staff was friendly, professional, and made the move-in process easy and smooth. Looking forward to continuing to use them and would definitely recommend checking them out.”
“I want to leave an amazing review for Extra Space Storage and especially for Cinthia. From the very beginning, she was incredibly professional, kind, and patient. She answered all my questions and made the entire process quick and easy. Her customer service was outstanding, and you can truly tell she cares about helping people. The facility is clean, organized, and I felt very comfortable with the whole experience. I definitely recommend this place, and if you can, ask for Cinthia because she provides 10/10 service. Thank you so much for everything!”
“It is a very clean place. There are no insects of any kind. The bathrooms always have paper and are very clean. Good climate inside, no heat and excellent lighting.I have had days of spending almost all day in there and it is perfect.There are supervisors attentive to whatever you may need.”
“Accesible, clean, safe. Keila, the store manager,
is very attentive and kind. She explained clearly the steps and dates for upcoming charges. Very recommended.”
“Lourdes has been absolutely amazing. Her customer service is truly impeccable — always friendly, professional, and willing to help in any way she can. She consistently goes above and beyond to make every visit smooth and stress-free, making my life so much easier whenever I go into storage. I truly appreciate her kindness, support, and dedication.”
“I’ve been to different storages looking for help to put my belongings and met Armand he truly knew how to meet my needs and was not pushy was very profesional very patient showed me around and I finally got my unit and I’m very very satisfied with his help and work. the best customer service I ever received in a very long time. I give him 10/10 stars and I recommend anyone to come and ask for him!”
“I walked into Extra Space Storage and was helped by Francisco Julian Garcia, the Assistant Store Manager, at the Palmetto Bay location (17650 W. Cleveland Ave., FL 33157). From the very beginning, Francisco explained everything to me in great detail — the unit sizes, insurance options, and all the terms — making sure I fully understood every step.
He personally showed me several units, all of which were absolutely immaculate. The facility is so clean and organized that it feels more like a hospital than a storage space. Francisco went above and beyond by taking extra time to show me additional units that might better suit my needs, even when he didn’t have to.
I had originally planned to visit other storage facilities, but the exceptional service Francisco provided made my decision easy — I stayed and rented three different units for my home. His professionalism, patience, and genuine care for the customer far exceeded my expectations.
I highly recommend this location and strongly believe Francisco would make an outstanding manager. His level of service is truly exceptional.”
“I had a great experience at Public Storage thanks to Chanquez. She was extremely helpful, professional, and made the whole process smooth and stress-free. What really stood out to me was how clean and well-maintained everything was.”
“Robert was extremely helpful in explaining and informing me with space storage, as I will need it in the future for when I move. Great service and very friendly!”
“Manny is the best I’ve encountered customer service wise in a while. The jokes, the warm home feel and amazingly fast service he provides. 10 10 10 all across the board for me.”
“Steven and Luisa provided amazing customer service. The leasing process was very quick. It took me less than 20 mins to complete everything. Thank you both for excellent service”
“Went in to the office today and Glennys was awesome she took her time to answer all my questions and walk me through the building and I can honestly say the building was super clean and the customer service was 💯”
“This location is clean and staff is always helpful. Recommend to family and friends all the time. Services available such as app and controlled access is super convenient- thank you Nabela for your friendly service”
“Good Day! I had a great experience. I needed a larger unit, went in there was greeted with a smile and a great deal on my unit upgrade! Extremely good customer service. LINA you were simply Amazing! Thanks again for all your help...”
“Valía took incredible care of us. I came from another company and what a difference with Valia. She was a professional. She was clear about how everything worked and she also had a smile on her face was just rare to find these days. Thank you”
“I had a great experience utilizing this facility and was very impressed by how clean and well-lit the entire property is. The move-in process was incredibly straightforward and efficient, thanks to the helpful staff who guided me through the digital rental steps and made sure I knew exactly how to access my unit. I feel very confident about the security measures in place, and the convenient location makes it easy to drop by whenever I need to swap items out. The units are well-maintained and provide the perfect amount of space for my needs, making the whole transition much smoother than I anticipated. It’s a reliable and professional choice for anyone looking for a stress-free storage solution.”
“The manager and assistant manager, Gina, at the CubeSmart in South Miami were very friendly, helpful, and responsive. I will continue to use this location for my future storage needs. Highly recommend.”
“I recently came to check out a few units, and I was pleasantly greeted by Ivonne. I came no notice with no knowledge of units available and she has been very helpful and even finding me units that were better for my needs at other locations. She was very kind and knowledgeable of her store and the fact she went the extra mile to help me search was amazing! Thank you Ivonne”
“Today I meet with Carolina she was very helpful and she showed me multiple units and helped me decide which was the best unit for me she was very pleasant and helpful”
“I stopped by this storage facility to get some pricing and to get an idea of the storage options and was very impressed with the customer service. Alex was so knowledgeable and so patient answering all my questions and helping me , really above and beyond, really appreciate it.”
Open 24 hours
12850 SW 128th St, Miami
Self Storage
“I just want to give a shoutout to Amanda at the office!! She was extremely helpful, professional and give us the best economical options! Definitely recommend getting a storage here with her!”
“The location is well maintained. On my experience,no ?, no ?excellent costumer service. I has to mention Maribel good attitude, nice and professional. Good job ? ?????”
“Maria was kind, professional and very helpful in assisting me with selecting and renting a storage unit. She made the process easy and answered all my questions. Give her a call—she is always available, attentive and ready to help with your storage needs.”
“I have been renting from Public Storage for over 11 years in Doral. My experience with a new location I am renting on 10460 SW 72 street was excellent. David was most helpful. If you need storage in the area I highly recommend.”
“Letty & Anthony are great! They made everything wonderful the entire experience, friendliness is a given with them. I would recommend them to anyone that needs a storage unit!!”
“This Public Storage is excellent, it has air conditioning, and it is always clean.
The office staff is very nice. The Manager Seba is very sweet and helpful. I recommend it highly without þ”
“On May 2021 I sold my house and I moved. Jorge was amazing with the moving. I can’t trust anyone else to move my house than him. He is super cautious and delicate with the stuff as it was his own things. I can close my eyes and trust him with no doubt.”
“Destiny and Maria are a credit to Smartstop Self Storage, they go above and beyond with their customer service and will stick up for you when they know you are right! i have been with them for a good while and i will keep being a loyal customer because of people like Maria and Destiny!”
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“I had an amazing experience at Public Storage thanks to Mary! She was incredibly kind, welcoming, and professional from the moment we arrived. She made the entire process quick, easy, and completely stress free while answering all of our questions with a smile.
Mary truly goes above and beyond for her customers. Her positive attitude and outstanding customer service made a big difference, and it is clear that she genuinely cares about helping people. The facility was clean, organized, and well maintained, which gave us confidence that our belongings were in good hands.
I highly recommend Public Storage to anyone looking for a storage unit, and if you have the opportunity to work with Mary, you are in excellent hands. Thank you, Mary, for making our experience such a positive one!”