Metro by T-Mobile at 12777 Atlantic Blvd Ste 24 offers excellent prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly and professional staff, especially Noel, for their helpful and knowledgeable service. Many reviews highlight the smooth and efficient process of upgrading or getting new phones and tablets, with staff taking the time to answer questions and provide detailed information. The store is appreciated for its welcoming atmosphere, especially compared to other locations. Customers feel confident in their choices, thanks to staff’s patience and guidance, and leave satisfied with their purchases. Overall, Metro by T-Mobile is seen as a friendly, helpful place to get new phones, upgrades, and plans, with staff committed to providing great customer service.
Went there to upgrade our phones. Amina assisted us and went above and beyond in helping us. Great customer service!!!
January 2026
I went to get some help. They actually provided the help that another spot said couldn't be done there. The service is great and the staff is kind and helpful.
October 2025
Excellent customer service. Very friendly answers every question.
