Verizon offers a wide range of mobile, 5G home internet, and business services at their Jacksonville store. Customers can also conveniently schedule in-store appointments or place online orders with free 2-day shipping, express lockers, and same-day delivery options. The store's staff, such as Pinky, Jacob Naugle, Eric Wulf, and Alan Hirsch, have been praised for their excellent customer service, patience, and willingness to address customer needs and concerns. Clients appreciate the store's ability to resolve issues, such as phone transfers and insurance claims, efficiently and effectively. Overall, Verizon provides a great experience for its customers, with helpful and knowledgeable staff dedicated to meeting their needs.
Pinky is the Best! She helped me transfer all my datas to my new device. She's been very patient with me and provides great customer service for my needs and concerns. Thank you so very much!
August 2024
We are repeat customers with Jacob Naugle because of his excellent beyond expectations customer service. It's people like him that keeps us loyal with Verizon.
August 2024
I had new phone less than one week and dropped phone cracking screen glass. Fortunately, we got insurance this time. Walked into store to find out what to do and Eric Wulf greeted 7s and within several minutes showed us how easy it was to file a claim. Great customer service.
