“Exceptional customer service experience with Naomi who so patient in explaining everything. She was very thorough and knowledgeable about all the different plan details, phone upgrades etc , so pleasant too. And Tim kept 3 year old occupied during all of this with a soccer ball game. Above and beyond experience <3”
“Just a terrific experience with the team at this location. Congrats to Fred who was just named store manager and the extra help that was provided by Quentin (Verizon Business Manager). We moved from AT&T after nearly 20 years. Good News is I now can use my cell phone at my home office!”
“Trinity and Christina were lovely in helping us port our numbers and switch to T-Mobile with the recent 5G Go plus plan. Also, they were understanding and patient when the porting process took longer than anticipated and expected. Overall, they made the transition and experience warm and hospitable- a great T-Mobile location. I would recommend, especially with the delightful customer service.”
“It was great working with Daniel, after my experience with the land o lakes store I was convinced to leave t-mobile after seventeen years. Will only deal with this location ever in the future..”
“I just had a wonderful experience at this Verizon. I went in with a problem and came out with a smile. The customer service professional was kind, professional and more importantly he was funny and gave me a great experience. Thank you for my phone charger! Keep being great north dale mabry location.”
“This store has Kyle, a top notch rep. Not Kyle hawk at Victra down the street. This location in front of the outlets on rt 54 is a direct Verizon store not reseller.Only go hereI returned a phone and watch to Victra Kyle Hawk that is still able to access my accounts sfter 2 months.Kyle Hawk did not forward the phone to Verizon for refurbish and resale and wipe off data as he said was SOP.It's a joke to get through to the store. They want you to come in person to ensure they do what they say is SOPThey have a new Victra Mgr, Owen, fresh put of training so he is unaware.Steer clear of Victra.”
10AM - 8PM
6013 Wesley Grove Blvd #108, Wesley Chapel“Jorge went above and beyond! Even though he couldn't immediately solve my issue, he gave me step by step instructions and I ultimately got the issue resolved. Thanks!!”
10:00 AM - 8:00 PM
5534 Wesley Chapel Loop, Zephyrhills“When you call to sign up, the answer right away (within 30 seconds). But when you call to answer, you are at least on a 20-40 minute wait on a good day, which the repetitive answering machine on the background telling you to download the spectrum app...However, the reps were very helpful!”
“Best customer service from any spectrum store I've ever been to. Walk in and immediately was help by Devin who went above and beyond what I could have ever expected. Even stayed past closing to make sure i had everything set up. Thank you so much Devin for everything! You are absolutely the best and deserve a raise”
“This is the best store in Tampa Bay. The people that work there are super nice and knowledgeable. The store manager is awesome ( Rob Califano ) and makes sure all customers are taken care of in a timely manner. I would give them a 10 stars if I could!”