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“If you are looking for a place to send your packages, this USPS is the best. Iara is great, friendly, professional and efficient. She answers my questions and completes the transaction in a timely efficient manner every single time. It’s the only USPS I have used for years now. Over the years, with sending packages within the state, across the US and internationally, Iara has provided excellent customer service so that my needs and concerns were met and my packages delivered successfully. Highly recommend.”
“Elenita is the kindest, most thoughtful, and attentive person. She goes out of her way to help anyone in need, expecting nothing in return. Without a doubt, she stands out as the best and most dedicated USPS employee—a true example of excellence and compassion.”
“I wish I'd gotten her name, but the woman working this morning was so kind and helpful, I'm really grateful for her. She was quick and efficient but very patient with me as she walked me through the steps of sending a large package. Thank you!”
“People we need to treat our Postal workers amazing, my Post service is really sweet with me and does a great job , also today i Went for my passport , it was fast easy and painless , I loved the smile and the beautiful way I was treated. I believe this place has done some major good work , if i hqve ever had trouble they will fix it , I have been getting my deliveries from here since 2005 and now 2024 its Spectacular it deserves a review and a re consideration by those who had one bad moment cnnot turn you sour, we are working together.”
“I usually have a good experience here when Ms. Angela is around. One of the most friendliest representatives. Sharlene is just as great, but she retired recently, but they both made and make me want to return to this post office.”
“Karla was super helpful and really took your time with me. It took a little time to be serviced because the post office was packed but she was so Polite and very knowledgeable”
“Had a great experience today! Parking was a bit of a nightmare but the 2 USPS workers were incredibly helpful and kind. Riga, the USPS agent assigned to passports, had me in and out, processed and photo taken in under 10 minutes. I live near a different post office and it’s so nice to find an efficient location, relatively close to me. I didn’t catch the other employee’s name but she was a young woman in her 20’s, and she was incredibly pleasant and friendly as well!”
“Demetria Stovall and Marquiet are just amazing customer service! Went above and beyond to help me change the wrong package. After store closure they still assisted me and they need a raise.”
“This is a great location. The other one on University, across from Ihop is a great one too. Staff is professional and helpful. I may not get everything I want, but they do try to help and will explain why something is not possible and what I need to do to rectify it. I rate on consistency and not just one bad day at the post office.”
“Wow! Such pleasant clerks, super fast service every time.
Today, Jennifer helped me out, and took care of everything so quickly.
By far the best post office in Miami”
“Jose Lopez you forgot something about your visit you didn’t want to wait I ask hold on I’m helping someone,you then threw your package on scale I said no your not gonna do that the police will come ok Ma’Am you were wigs too”
8:30AM - 5PM
2350 N University Dr, Pembroke Pines
Post Offices
“The staff is always very pleasant and ready to help. I really wanted to appreciate all the staff in the front especailly Rockie today and rvery day by going above and beyond helping with my needs. Thank you. Keep up the good work.”
“Very clean and the employees worked as quickly and efficiently as they were able to, often the customers are very rude to the workers and refuse to listen to an employee of the federal government and are constantly accusing them of not knowing the laws that they these Postal Workers are trained to know.
I wish customers would just understand that everyone is doing the job that they have to do, in the way that it needs to be done, all in order to make sure that there are no issues on either sending or receiving posted mail.”
Open 24 hours
5411 Stirling Rd, Davie
Post Offices
“Quick stop to refuel my automobile...there were a long cars lines in both of the entrances but it moved swiftly...there was a customer service associate outside on the fuel court making sure that everything goes smoothly I didn't catch his name but he sure did a good job.”
“Every negative review for this office is crazy. If you’re late for a passport appointments, for ANY appointment you would have to reschedule especially at USCIS. Your documents not ready? Get to the back of the line until they are. Having a problem purchasing tape? THIS IS A BUSINESS. Their job is to make money! Nothing is free!
It’s sad how many illiterate people make reviews because they are told a company policy or say “We pay your salary”. The post Office has policies, and just like any other place some follow it and some don’t. Do your research Post Office pays their employees unlike most government jobs. I’ve had plenty of interactions with Shunda and Agnes and she follows the rules.
I love this office. And it’s a shame how many people get upset because you can’t have your way.”
“This 5-star review is for Jose. He had made the experience of dropping off my packages for my etsy shop actually bareable. I've dropped off my packages to many other USPS locations some closer to where I live and some farther away and almost 100% of those experiences have either been unwelcoming or have left me feeling stupid for asking simple questions about the tracking on one of my packages that was sent(Miami Gardens location). I honestly feel like Jose should be used as an example for how to interact with the public let alone people conducting business with this establishment. Anyways. This is my favorite USPS location because of him and hopefully he gets recognition for it.”
“I was recommended by a staff member who worked at another post office and to avoid the other ones in the area. Afterwards, I decided to check it out when I was in the Ojus area. The majority of the staff is very friendly. This is now second go-to USPS location (even if it's a little further away) in case my usual one is closed.”
8AM - 5:30PM
10895 NW 41st St, Doral
Post Offices
“I don't understand why there are so many negative comments. I go to this USPS at least twice a day and the man who works there is incredibly friendly and has a lot of experience. I have never had a negative experience here and I have been going for more than 3 months.”
“The five stars is for Scarlett who’s always super professional and hard working. The rest of the employees here seem to have taken the pop copy training manual from the Chappelle Show literally. I don’t entirely blame em’ cause USPS should hire more staff and provide adequate breaks and down time for their staff. But dang don’t take it out on the innocent clients talk to your superiors about more pay and breaks etc…”
“I've been using this post office for over 15 years. I've never encountered any did courteous service. If anything I say additional personal is needed especially on the routes. My mail is delivered far too late. Thank you postal workers.”
“This review is for Miss Marilyn. What a god send. Tell me about patience, attention to detail, and absolutely going ever extra mile. She even ran me down after finishing my complicated shipping (to APO) because I had forgotten my receipt. She is the definition of what postal workers should strive to be!”
“Took me longer to grab my priority mail envelope and make the address label than it did to be waited on! This was the fastest service I have had at any post office in the past 5 years. I was there around 9am. One customer ahead of me and one behind me.”
“This is my local post office and I've used them for everything from prepaid returns to buying stamps to sending international packages to money orders. Usually very little wait time, and friendly interactions with the experienced and efficient staff. It's so convenient and pleasant (unusually so by Miami customer service standards) that I'm honestly afraid DeJoy will shut this location down. Treat the staff with kindness and respect and it will be reciprocated!”
“They should put more staff to work and the correspondence that is in the pioboxes cannot be picked up outside of post office hours. It doesn't seem good to me since I am paid for my correspondence and I can pick it up when I return from work. That is my opinion.”
“I'm surprised this place has a 2.0 rating. The supervisor there looks serious but shes respectful and very helpful. Along with her employees. Service is A1. Besides it being my local post office , I enjoy coming here. Ratings on here are not accurate . Convenient and fast . 5 stars!”
8:30AM - 2:30PM
1666 79th Street Cswy Ste 300, North Bay Village
Post Offices
“I visited this post office on a Friday around 1 pm and was pleasantly surprised by the warm welcome I received.
While the location might be a bit challenging to find initially due to inadequate signage, once you arrive, the staff more than makes up for it with their exceptional customer service.
I am puzzled by the negative reviews; perhaps those experiences were influenced by the attitude of the customers. (You get back what you put out there)
I highly recommend this post office location to anyone in the area.”
“I went to the post office yesterday the 09/06/2024 reason been my mail was return to the post office so went to this branch for information on where exactly it is and I went to the pick up section and the lady that IN that section I didn't get her name she is tall dark with braids :she portrait the best attitude I could ever imagine she is kind she listen to me attentively she seems so knowledgeable I gave her 100%”
“A wonderfully stocked pharmacy with friendly staff who know the business. From vitamins to antacids a wealth of choices. Open everyday to make our life better. Thank You!”
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“Yesterday I was looking for my Husband passport and it was shown informed deliveries that it would’ve came yesterday. I spoke to the Carrier. That deliver my mail on yesterday as well and today the Carrier came knocking on my door today great service he found the passport he brought it to my door. My address is 2270 NW. 178th St. I like to give a good report for the carrier deliver the passport. I am a former manager of the post office and I thank God for a carrier like this one they deliver my mail today thank you for your work. Thank you former retiree. Even though you was not the regular, you did a great job. 3/4/2025”