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“This very attentive worker is wonderful and has a lot of experience in her job. Since I went to this place, I have it as my favorite to send packages, thank you.”
“A USPS Location That Truly Deserves 5 Stars
I typically never write reviews, but this USPS location absolutely earned it. As someone who runs an e-commerce business and ships packages almost daily, I’ve been to more post offices than I can count and I can confidently say this one stands out in the best way possible.
The staff here are incredibly knowledgeable, efficient, and quick. They clearly know what they’re doing and keep the line moving, even during busy hours. But what really makes this place different is how nice and helpful everyone is. That kind of service is rare at a USPS, and it makes a huge difference when you’re here all the time.
If you rely on USPS for business or just need to drop something off, this location is a gem. I’m grateful to have them in my neighborhood”
8:30AM - 12:30PM
3690 W 18th Ave, Hialeah
Post Offices
“Elenita is the kindest, most thoughtful, and attentive person. She goes out of her way to help anyone in need, expecting nothing in return. Without a doubt, she stands out as the best and most dedicated USPS employee—a true example of excellence and compassion.”
“Nathalie helped me with my immigration process very efficiently, I loved her service and I absolutely recommend her to anyone who needs to do an immigration procedure, with a lot of experience and empathy, professional and effective to be successful in any case. Thank you for all your help and patience Nathalie, my father will finally have the opportunity to come to the United States. God bless her! ❤️”
8:30AM - 1:30PM
107 Westward Dr, Miami
Post Offices
“I wish I'd gotten her name, but the woman working this morning was so kind and helpful, I'm really grateful for her. She was quick and efficient but very patient with me as she walked me through the steps of sending a large package. Thank you!”
“I usually have a good experience here when Ms. Angela is around. One of the most friendliest representatives. Sharlene is just as great, but she retired recently, but they both made and make me want to return to this post office.”
“Karla was super helpful and really took your time with me. It took a little time to be serviced because the post office was packed but she was so Polite and very knowledgeable”
“Demetria Stovall and Marquiet are just amazing customer service! Went above and beyond to help me change the wrong package. After store closure they still assisted me and they need a raise.”
“This is a great location. The other one on University, across from Ihop is a great one too. Staff is professional and helpful. I may not get everything I want, but they do try to help and will explain why something is not possible and what I need to do to rectify it. I rate on consistency and not just one bad day at the post office.”
8:30AM - 12PM
2350 N University Dr, Pembroke Pines
Post Offices
“The staff is always very pleasant and ready to help. I really wanted to appreciate all the staff in the front especailly Rockie today and rvery day by going above and beyond helping with my needs. Thank you. Keep up the good work.”
“The staff at this place is excellent, always attentive and attentive from the moment you arrive, always willing to help and provide information, excellent ♥️”
Open 24 hours
5411 Stirling Rd, Davie
Post Offices
“Quick stop to refuel my automobile...there were a long cars lines in both of the entrances but it moved swiftly...there was a customer service associate outside on the fuel court making sure that everything goes smoothly I didn't catch his name but he sure did a good job.”
“Great service from George! George was very helpful and patient with my express mail package today. He helped me with the process and also checked if there may be a more cost-effective option for me. Hopefully the post office recognizes his wonderful service!
Also no wait which is rare at the post office!”
“This 5-star review is for Jose. He had made the experience of dropping off my packages for my etsy shop actually bareable. I've dropped off my packages to many other USPS locations some closer to where I live and some farther away and almost 100% of those experiences have either been unwelcoming or have left me feeling stupid for asking simple questions about the tracking on one of my packages that was sent(Miami Gardens location). I honestly feel like Jose should be used as an example for how to interact with the public let alone people conducting business with this establishment. Anyways. This is my favorite USPS location because of him and hopefully he gets recognition for it.”
“I don't understand why there are so many negative comments. I go to this USPS at least twice a day and the man who works there is incredibly friendly and has a lot of experience. I have never had a negative experience here and I have been going for more than 3 months.”
“The five stars is for Scarlett who’s always super professional and hard working. The rest of the employees here seem to have taken the pop copy training manual from the Chappelle Show literally. I don’t entirely blame em’ cause USPS should hire more staff and provide adequate breaks and down time for their staff. But dang don’t take it out on the innocent clients talk to your superiors about more pay and breaks etc…”
“I've been using this post office for over 15 years. I've never encountered any did courteous service. If anything I say additional personal is needed especially on the routes. My mail is delivered far too late. Thank you postal workers.”
8:30AM - 2:30PM
16000 Pines Blvd, Pembroke Pines
Post Offices
“Took me longer to grab my priority mail envelope and make the address label than it did to be waited on! This was the fastest service I have had at any post office in the past 5 years. I was there around 9am. One customer ahead of me and one behind me.”
“This is my local post office and I've used them for everything from prepaid returns to buying stamps to sending international packages to money orders. Usually very little wait time, and friendly interactions with the experienced and efficient staff. It's so convenient and pleasant (unusually so by Miami customer service standards) that I'm honestly afraid DeJoy will shut this location down. Treat the staff with kindness and respect and it will be reciprocated!”
“They should put more staff to work and the correspondence that is in the pioboxes cannot be picked up outside of post office hours. It doesn't seem good to me since I am paid for my correspondence and I can pick it up when I return from work. That is my opinion.”
“I visited this post office on May 6, 2025 to send a package home to Saudi Arabia, and Micheal made everything effortless. He welcomed me right away, walked me through the best shipping options, helped with the customs paperwork, and double checked that my box was secure before sealing it up. Thanks to his patience and expertise, my package was ready to go in no time. If you need friendly, knowledgeable assistance especially for international shipments Ask for Micheal. He’s a real asset to this location!”
8:30AM - 12:30PM
6193 NW 183rd St, Hialeah
Post Offices
“I'm surprised this place has a 2.0 rating. The supervisor there looks serious but shes respectful and very helpful. Along with her employees. Service is A1. Besides it being my local post office , I enjoy coming here. Ratings on here are not accurate . Convenient and fast . 5 stars!”
“This is a great Post office.
Dyonne is the most helpful, kind and thorough
made sending an important parcel overseas non stressful experience.
Thank you Dyonne”
“I went to the post office yesterday the 09/06/2024 reason been my mail was return to the post office so went to this branch for information on where exactly it is and I went to the pick up section and the lady that IN that section I didn't get her name she is tall dark with braids :she portrait the best attitude I could ever imagine she is kind she listen to me attentively she seems so knowledgeable I gave her 100%”
“Just stopped in after the afternoon hours ended. I rang the bell because I had a package for pick up and Alex was kind enough to provide me amazing service and grab my package knowing that I travel so much. Cannot say enough good things about the team that works there currently based on their customer service attention to detail and overall care to this customer.”
10:30AM - 9PM
11698 NW 25th St, Miami
Post Offices
“At first they held my package for about 5 days so I was really skeptical.. but they finally sent it out to the next Facility. I’m so thankful because I thought I would end up like the rest the the customers in the comments lol. If you experiencing this just try to wait it sometimes the us customs take a while.”
“A wonderfully stocked pharmacy with friendly staff who know the business. From vitamins to antacids a wealth of choices. Open everyday to make our life better. Thank You!”
8:30AM - 2PM
2200 NW 72nd Ave Stop 3, Miami
Post Offices
“Saved me more than once due to its late hours (being opened longer than most other sites). It is difficult, they are swamped with Amazon marketplace and large orders along with folks (I was one) stressed trying to get their items sent. Be patient and good luck. They to take a lot of crap from folks that is rude, crude and unnecessary.”
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“Every negative review for this office is crazy. If you’re late for a passport appointments, for ANY appointment you would have to reschedule especially at USCIS. Your documents not ready? Get to the back of the line until they are. Having a problem purchasing tape? THIS IS A BUSINESS. Their job is to make money! Nothing is free!
It’s sad how many illiterate people make reviews because they are told a company policy or say “We pay your salary”. The post Office has policies, and just like any other place some follow it and some don’t. Do your research Post Office pays their employees unlike most government jobs. I’ve had plenty of interactions with Shunda and Agnes and she follows the rules.
I love this office. And it’s a shame how many people get upset because you can’t have your way.”