“Carrie was so helpful! I found some great clothes at a great price (with coupons)! The sales associates were all very helpful, gave great advice, and helped me find clothes that worked for me! The store is clean, the clothes are so comfortable and stylish, and the people working there have excellent customer service!”
“I had a great experience at The Running Elements! Juan was incredibly knowledgeable and took the time to really understand what I needed to feel more comfortable. He educated me throughout the process and worked with me to find the right shoe instead of just trying to sell me something. I truly appreciated the personalized attention and how comfortable and supported I felt leaving the store. Highly recommend to anyone looking for quality shoes and exceptional customer service!”
“I’ve meant to send this for a long time. I came in here over a year ago. First time ever in a Sketcher’s store. Came for a pair of new shoes. I can’t say how much i appreciate the help from Brittany. So professional, personal, helpful, and kind! With the extra shoes you can get with the half price one she helped me find shoes for my daughter and her kids who live in St Aug. I was taking pictures to send and she help me so much. I left with four pairs of shoes. I had recently retired from a place that’s know for great customer service so I called corporate to say what a great experience I had and how helpful she was. Not sure if it went anywhere but did talk to someone. So now I go back after all that time and she’s there again and I get the same wonderful customer service again! Over a year later and I went back because of my experience there the first time because of her! . She is by far one of the best people I’ve had the pleasure of meeting in the retail world! So thank you Brittany for all your help and representing your company so well!”
“I always find everything I need at this store, and the service is impeccable. Most of the times I’ve visited, I’ve been assisted by a manager named Jerry, who is always willing to help and ensures my satisfaction with every purchase. Thank you for your kindness — I truly enjoy coming to this particular store!”
“Large clean store with big selection. Mack was very helpful. Other store members were friendly.
Reason for removing one star was an item not ringing up the sale price which I caught and had to point out to the young woman.”
“Jason was the perfect person to walk into with helping me find the perfect replacement shoes for my work that I do so knowledgeable in all the questions me n my wife had to think of!!”
“Visited the store whilst we were in the area for Rockville. Male staff member (not sure on his name but he is a surf instructor) was very friendly and gave us loads of advice for the festival along with his female coworker.
Nice clean store and fitting rooms.
Lots of stock & choice also”
“This place has premier Customer service! The ladies helped me pick out an amazing set of crocs for my daughter for Xmas! I recommend anyone in the market for a pair of crocs this is the place to go!”
“Torian is a very pleasant young lady who has a smile that will light up any room and was very helpful. I will definitely be back to see her again. She is truly an asset to your store and company.”
“Greeted by Rafael as we entered the store. Well-kept and organized shoe outlet.
We were shopping for comfy office shoes for my husband and found a few that fit him with better heel support than his old kicks. I also bought a few Adidas sneakers that I liked.
We'd go back here again for comfy affordable brand name shoes.
Thanks for a good first visit ?”
“Young lady that helped us out in the shoe area was very nice and lent my uncle her shoe horn to slide into his new sneakers. He got the shoes and she told us where he could buy a shoe horn a few stores down since they did not sell them there”
“We’ve visited this store many times - they always have great sales. Alex and Brandie went above and beyond to find shoes I was looking for in another store and have them shipped to me. Kudos to them for all their help!”
“This place is amazing because they allow returns and last time I visit I was told they were under new management! I forgot the new company name. Allowing returns is a huge success. No one wants to be stuck with an item they are not satisfied with. Good bye Jimmy Jazz and hello new management!”
“Walked in and was greeted right away. Was looking for a gift for my son and staff was very helpful. They had some amazing deals too. Only down side was the store smelled like Mary Jane and gave me a headache. The smell was stronger the more to the back you went.”
“My friend and I were shopping for sneakers today. We were looking for a specific brand. We asked a salesperson for assistance and were lucky to find Sheena. She was wonderful and found us several options. When it was determined that the size we needed wasn't in stock, she said, “No problem, we will order it and have it sent to your home.” Excellent customer service! We will definitely patronize this store again!”
“The experience at Charlotte Russe was simply top. The music creates a great atmosphere, the store is always clean and well organized, and the clothes are beautiful and high quality. On top of that, the staff is extremely professional, attentive, and friendly, which makes the shopping experience even better. I definitely recommend this place 100%. I’ll absolutely be back.”
“Very pleased with my grey/grey 608v5 trainers, bogo 1/2 off. Wife chose the same. Hers in white/blue. Jace's expertise and knowledge made our purchase at this customer friendly outlet a very enjoyable and successful experience. We definitely will be back!”
“Great selection of hats , boots and clothing. It’s a very nice store. Mia and Jason were so helpful in helping my husband find the perfect fit for his cowboy hat. Top notch customer service. We will be back soon!”
“Always have loved DSW for shoes!! They never fail! I always come out with a least three new pairs! Sad that the salesperson told me the store was going bagless soon??? Have no idea if they realized some people like me like the shoe boxes to keep our shoes nice at home! It makes it way more difficult to carry with out a bag.”
“I shop at Journeys pretty often and it’s always a great experience. The customer service really stands out to me, everyone is super nice and helpful.
I recently went in to get shoes for my kids and they actually took the time to size their feet and make sure everything fit right. My kids even had a great time while we were there, which made the whole thing really easy.
I’ll definitely keep coming back!”
“KeSean was awesome to work with, very knowledgeable and friendly. Will definitely be back, it’s rare to get exceptional service shopping retail these days. Thanks again!!!”
“When I got a foot problem I went to a doctor who told me I needed to change my soles in my shoes. The doctors office gave me soles and told me to find good shoes, not cheep ones. A friend told me about Dales shoes and we both walked over and I got 2 pairs. Brooks and new balance. The owner was very helpful and I will come again for y next pair. Also my friend was jealous and bought a pair of brooks for himself. That's a win for the owner for making 2 sales that day.”