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“I needed a phone that had super important information from a couple years back, didn't expect to need the phone again so never fixed it. When I was requested for the information I brought my phone to Eric at Orange phone care and he hooked it up. Gave me a great deal on fixing the screen, but also fixed the battery as well with spare parts he had otherwise the phone still would not have worked. Pricing was fantastic, and also it feels good to know where to go if I have any issues with my personal cell phone or many of the mobile phones my business / employees use.”
“Hail Mary! ? Joe is fantastic! I found myself in a tough spot after my phone was run over and completely destroyed. I reached out to Joe on January 26th, and even on short notice, he was able to give me three different options for retrieving my contacts and files, along with estimated time frames. I chose the same-day option, which involved transferring my mother board to another phone of the exact same model. The prices were fair for the convenience and peace of mind. The team is very knowledgeable, and their customer service is excellent. Joe was both informative and friendly. I would recommend this place a hundred times over!”
“This place was very helpful with assisting me with my new phone questions. Got signed back into my apps with ease and they helped me look at some new options. Thank you all for your help, I highly recommend them.”
“KB would 10/10 come again and talk with kylie. she was very patient and helpful, she answered all our questions that we had would definitly talk with her she knows her stuff!”
“Thank you so much Verizon! The people here are very helpful and kind. The gentlemen working helped me pay off my devices in a timely manner and explained everything with full transparency. We need more Verizon people like them!”
“Came in with my son to upgrade our phones and everything was amazing from start to finish. Dylan greeted us when we walked in, answered all of our questions politely and got us out of there in a short amount of time without rushing. He’s Really great guy. Also got the chance to meet Oscar who also was very kind and spoke with us a bit while our phones were transferring data. Definitely will let everyone I know with ATT that this is the location to visit going forward.”
“I had bought a new phone somewhere else, I was cornered at a super center . I need to learn to say no. Anyway, my back up and restore went bad. I took my phone to Dave and without hesitation fixed all my issues. I can not speak highly enough about this store. Trinity was an amazing help as well. I will Always Always come here with future upgrades and purchases!!!!!! Thank you guys for an amazing experience.”
“Godfrey did an incredible job helping us get a new phone. My wife has been wanting a watch for a while, so we ended up buying two. I’m glad I came to this store. Keep up the good work, sir!”
“Marlin was great. I was in there a few months ago and didn’t leave happy and he was the one who helped me this time and he was efficient, he did his due diligence and he made sure I got what I came there to get, he got done what I thought wasn’t going to get done, and he appreciated my business and he was as excited about me getting my new phone as I was. Between this and going to a corporate store I choose this store. The corporate stores don’t care, don’t try and seem like they don’t want you to even get a phone. This is the only store I will go to, recommend , or endorse. The manager was very awesome too. They care that I’m happy and want my return business. I can’t say that about many places anymore. It seems like places don’t even care about customer service or satisfaction. And that is why I never go to the same place when they do their job well and never go back when they don’t.Marlin was great. I’m excited to work with him in the future and i know he will do what he says he will. He did great and it was a business account and his first one and there was a duplicate application with a prior ATT situation months ago when I was able to get anything after hours of working on it. This is the longest positive review I have ever wrote and I’m one of those people who does intend to write good reviews but then just never get to it. If I could I would have bud light make a “here’s you, Mr. Get me that phone I’ve been wanting but people keep messing it up guy””
“Crystal assisted me in switching carriers and purchasing a new phone and also gave me a lot of info for using my I-phone. She is great. Have been doing business with her since she was in new Smyrna beach and now in Daytona.. she’s greatPat St Gelais”
“Robert met me at the door with a smile . He was pleasant and professional the entire time we discussed my new phone . I left the store happy and confident that I had exactly what I wanted!
Great job! Joan Lynn”
“Kenny is a real asset to T-Mobile. He goes way beyond what is necessary. Couldn’t get Bluetooth to work in car and he came outside and helped to get to work. Very knowledgeable. Just came in store phone wouldn’t turn on. Kenny said it updated and showed me what to do if it happened again. He definitely should be commended for this and get some compensation.”
“I recommend the manager Jay as we were leaving he brought us back in and recommended us a better phone for cheaper and took his time transferring my information to my new phone”
“(Alexis)Very pleasant? ,helpful and patient since I don’t know too much about how everything works on the phone. She knew exactly what was wrong and addressed it right away.
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“Christian was extremely helpful and knowledgeable on phones,plans and accessories!! Very patient with all our questions... I would Definately recommend his assistance. Will tell my friends? Terri J.”
“Went in with a cell phone Sim card issue and the rep fixed it quickly at no cost. We considered a phone upgrade and he showed all the pros and cons of upgrading very professionally.”
“Charisma was extremely helpful and went above and beyond her responsibility to please the customer.....She really extended her talent to explaining and showing the customer how to make adjustments on the phone. A very well trained and friendly employee!!!!”
“My husband and I came in to switch to T Mobile as our provider and the process was great. We were at the Ormond location and Lee helped us with switching everything over on both our phones. Lee was helpful, professional and got us up and running quickly. Would recommend.”
“The staff at this location are all extremely friendly and helpful. They make sure to always guarantee the best choices of services and help fit your price point. Very knowledgeable about their devices they have available to offer as well. Jasmine always takes her time with both other customers and myself to make sure we all have a great experience and leave happy customers! ?”
“I had a great experience with Trisha she helped me out so much. I lost my phone but I came in and she helped me get a new one in minutes and all my old info was still in my phone I appreciate her so much.”
“I had an absolutely incredible experience with Kaylee at T-Mobile when I faced a phone emergency. My old phone suddenly died, and I was left without any means of communication. I walked into the store feeling anxious and frustrated, but Kaylee's exceptional customer service turned my day around.From the moment I explained my situation, Kaylee was attentive and empathetic. She immediately assessed the issue and wasted no time in finding a solution. Her knowledge and expertise were evident as she guided me through the process of selecting a new phone that suited my needs perfectly.What truly stood out was how Kaylee went above and beyond to expedite the entire process. Despite the urgency of my situation, she remained calm and composed, ensuring that I didn't feel rushed or pressured. She swiftly handled all the paperwork and technicalities, making the transition to a new phone seamless.Kaylee's professionalism, patience, and commitment to excellent customer service were truly remarkable. I left the store with a brand new phone and a smile on my face, thanks to her exceptional assistance.I cannot thank Kaylee and T-Mobile enough for their outstanding support during my phone emergency. It's rare to encounter such dedicated and knowledgeable staff who genuinely care about their customers. Kaylee deserves all the recognition and praise for her stellar service. She turned a potentially stressful situation into a positive experience, and for that, I am truly grateful. T-Mobile is fortunate to have Kaylee as part of their team, and I will be a loyal customer for life because of her outstanding service.”
“Crystal was EXTREMELY efficient and knowledgeable! I was not only pleased with Crystal’s excellent service and proficiency, I got a great deal on my upgraded iPhone. THX Boost & Crystal! ~Mugsy from Daytona Beach.”
“I upgraded my phone two weeks ago. Jason was great. He transferred all my information to the new phone. I went back today to turn in my old phone. It was an awesome experience for both visits. Jason was very knowlegeable about the features on the new phone. He was also patient with me and took the time to explain what I needed to do. Thank you and I will be back.”
“I had a unique problem I needed help with and every employee in the store attempted to resolve my issue. Cassie and Janelle are great they went above and beyond! I don’t know the assistant store manager’s name but he was helpful also”
“Wow boost mobile has a really messed up system but I will say Chloe the manager had all the info to help me get exactly what I needed done. Thanks for all your help and the screen protector”
“James is the absolute best! I am severely technically challenged and he made what would have been a nightmare for me as smooth as silk. And with the Internet not working and my old phone not taking a charge, and the transfer from one phone to the next not cooperating, I am telling you James is like a warrior with this technical stuff! I appreciated him so much and he was so patient with me and I seem to be there 3 days in a row. Not only did he help me but he taught me how to maneuver my device as well. I may still be a little stumped but I have faith in knowing if I can't figure it out I can always go back and he will help. Thank you so much James !!!
Nancy Tremblay”
“The associate and/or manager was very helpful to my son. He was very patient and helped my son to the best of his ability. Thank you sir. And thank you T-Mobile.”
“Spoke with Joseph and he was very helpful after a bad experience in a different location store. Joseph was pleasant and friendly. He offered to do whatever he could to help with a bad phone-buying experience in a different Metro store. I would definitely recommend Joseph and this store to all Metro customers.
I would also recommend that people learn to pay their phone bills through the app on a computer or on their phones as they would save the fee charged for paying the bill in-store.”
“Crystal gave awesome customer service to me and was a pleasure to be in the store good energy very helpful does her job very well thank you Crystal you're awesome”
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“the manager of the store vince was such a help to me earlier this week i had to change my phone plan and he was so dedicated on helping me even though it was a very long process he helped through every step of the way i’ll never forget him!”