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“Review for Verizon Wireless – Outstanding Customer Service!
I had an excellent experience at this Verizon Wireless location! The manager was absolutely top-notch—knowledgeable, professional, and truly went above and beyond to assist us. From the moment we walked in, they made sure we were taken care of, patiently answering all our questions and ensuring we left completely satisfied. Their expertise and customer-first approach made the entire process seamless and stress-free. If you’re looking for exceptional service, this is the place to go.”
“We are brand new to TMobile & my husband and I were looking to establish an account and transfer our numbers over. We went to the store at 1916 W Brandon Blvd & we were cordially greeted by Mobile Expert Andres Caicedo. I have worked in customer service quite a bit and have been a customer my whole life. Andres was exceptional. There were obstacles with login issues & delays with the systems speed and a few hiccups but he handeled it all with the highest level of professionalism & patience. He didnt compain or dig or put anyone down. Not once. He was organized and had a very efficient workflow. I had to come back the next day to finish my Phones update and I was glad to do it since working with Andres was a terrific experience! He remembered the info i told him and I didnt have to repeat it because he wrote things down. He LISTENED to our needs & offered us things that were a good fit for our needs and the price. He didnt just shove an upsale down our throats. He helped reassure me that I wouldnt loose my important phone content & it gave me great peace of mind. Excellent sales, soft skills, communication (written & verbal), attention to detail & highly KNOWLEDGEABLE (SME - subject matter expert). He needs a raise & a promotion! My only regret was that I didn’t gotten a survey for him yet! People like him make a difference and have what it takes to be great! I celebrate and honor him today! Thank you Andres for making our world a better place! 5 stars! We’re very impressed by our experience & we’re glad we switched to TMobile! #TMobileRocks #TMobileRepsArrTheBest #tmobile”
“What a pleasant experience today! I was greeted and check in by one of the manager and had service rather promptly. Toya made my upgrade experience effective and easy! Walked out with a new phone, screen protector , case and most importantly all my information transferred to my new phone 10/10 recommend this location!”
“I have never done this for a mobile provider. I went in to discuss my option to switch from AT&T to T-Mobile…..SO GLAD I DID! Talked with one of the Jeffrey’s at one of the desk….professional and sense of easement and reassurance. Ended up moving over 3 lines to T-Mobile, upgrading a phone, transferring existing phone numbers. Not gonna lie, not a quick process but it is what it is anywhere. End of the day - Jeffrey T (what his tablet said) is awesome!! New to area and we are lucky to have him!”
“Republic Voice and Data is so knowledgeable and really makes the customer feel like top priority. It feels more like a family than a business. Highly recommend using their services. You will not be disappointed.”
“I have been a customer here for awhile. I'm always taken care of quickly and never any issues with price or service. It doesnt get any easier than stopping here. I refer them all the time.”
“Stephanie was very helpful and knowledgeable. We had a lot of questions and even had to stay after closing time because of how long it took to set up a new apple watch. She did not make us feel like a burden and kept reassuring us. She even called other locations to ask about their inventory. This is one of the only pleasant experiences I've had at a T-Mobile store.”
“Trading in my IPhone 12 for the new 16 Pro Max. The store associate, Jordan, was very patient with me and explained all the upgrade features. Great customer service from Jordan. She made the entire process easy. She is a real asset to the store!”
“I just wanted to say thank you, for all the amazing people who work at this Boost location, was having car issues, my phone was dead, i asked if i could charged my phone for 1 or 2 minutes, and i was immediately helped, Great Business and Much Sucess. ?❤️❤️❤️❤️❤️❤️❤️”
“If I could give a 1000 start for the service I just recently received from the Mobile Associate WILLIAM I would,this guy save a family of 4 that switch from AT&T to T-Mobile to almost leave T-Mobile to other company because no one wanted to help me solve my problem,I got there super mad about it and he handle everything with grace and patience,KEEP THIS GUY,Promote him and thank him for the work he did today with me, THANK YOU WILLIAM!!!”
“For the last 7 months I've been getting help with my phones from Jurrell he has the best customer service skills, he needs a Manager position ASAP; He's very informative about your company and he deserves the best?‼️”
“I would like to express my appreciation by acknowledging these associates: John, Angel, Ralph, Shawn, Vanessa and Jazarius for their professionalism, their respect, their eager willingness to help, their compassion and their profused knowledge.
As a franchisee, these associates posses the accountability of the T-Mobile moto and brand.
They're an asset to both in-store and over the phone customers.
I recommend and promote this T-Mobile store as a first class service provider.
Respectfully and your well wisher
Helen Word”
“Jude! he was so exceptionally amazing! I came in near closing for help with something I didn't think could get help for. He went above and beyond, called his manager, looked over every discount he could offer. I walked out spending less than I thought with a lower monthly bill. Recommend 10 out of 10 would come again.Thank you”
“Yardley was excellent in helping me with the glitches in updating my new phone regarding my contacts. Plus, he helped pair new phone to old watch. Super nice guy.”
“Hands down one of the best Tmobile stores I've been to. The customer service has been one of the main reasons I've been with Tmobile for over 18 yrs and today was not an exception. Estabon at the International Mall Tmobile was professional, knowledgeable, and a prime example of what great customer service should look like. Would definitely recommend this store for any of your mobile needs.”
“This is my 'go to' place when I'm having issues with my Verizon phone. I now live in Wimauma but happily drove to Brandon to get the quality service this Verizon store has provided me over the years.”
“Charity was awesome she taught us some much and now we are Verizon customers. Verizon had great deals going and I even get one year of direct tv Sunday ticket free!!!! Highly recommend this place. AT&T and there bullcrap prices and massive dropped calls no more”
Open 24 hours
400 N Tampa St, Tampa
Internet Service Providers
“These guys are the best. They provide awesome technical support and help you to get things working when you come in. This is my first time doing colocation and I am glad I found this company. They are truly knowledgeable in what they do!”
“I was trying to have my phone transferred from a business account to a personal account. The manager spend two hours working with me as best as she could. I returned back again with an assistant manager, who was very helpful as well. They are very great and I am a fan of the Verizon as the best network.
I was very happy with their service”
“DEFNITELY MAKE AN APPOINTMENT/RESERVATION ON THEIR WEBSITE. I had a 10:20 appt today. I got to the store at 10am and was our the door by 10:10am. There were a few customers but they had a great Rep named THOMAS! He was walking around helping people sign in, etc. The 2 other customer service reps were helping other customers so Thomas checked in my equipment real quIck and I was on my way! THANK YOU THOMAS!!”
“Today i stopped by and spoke to Rose, She was very helpful person and anyone stopping by to this spectrum store. I highly recommend to speak and do business with Rose”
“We had a great experience here. We came in frustrated because we had trouble with visible by verizon, a 3rd party service, when trying to switch carriers on my wife's phone. We came in with low expectations but there were several really nice guys right at the door who greeted us and got to helping us right away. We asked about options other than visible and ended up getting to upgrade my wife's phone and set up a new plan for her within just a few minutes. I had lots of questions but Chris who helped us gave me every option and laid it out for us to choose, no BS. It was a great overall experience and we are happy we came to this location!”
“Set up the appointment to replace a modem that was fried in a lighting storm. Got there, checked in and I'd say within 15 mins I was at the desk exchanging for a new one. Easy in and easy out.
The store itself was set up nicely with various products on display. It was clean and neat.”
“After one week of service, I am very happy with Frontier internet. The price is much lower than the competition. Installation was easy and they threw in extras like a free modem and mesh router system. Internet speed is modesty better than the competition and there have been no outages. Also, there are no download volume limits and I expect to receive a $200 gift card soon.”
“I’ve been with spectrum over a year now for mobile, internet, and cable. I left my previous provider begrudgingly when they were bought out after 20 years of being a customer so it was a tough decision for me. I didn’t know what to expect. Well, a year later and a SIGNIFICANTLY lower monthly bill, and my service is the best it has ever been. I’m very grateful I made the switch. Well worth it and my service works everywhere!”
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“I had Great appearance today As An New customer At Verizon Thanks too Mitch & Mike who Are sweet gentlemen’s that helped me get my Lines turn on and Helped me get everything situated.???”