Ross Dress for Less offers a wide selection of brands and the latest fashions for family and home, all at discounted prices ranging from 20% to 60% off department store prices. Customers appreciate the great prices and friendly service, with some highlighting positive experiences with cashiers like Amanda and team members like Kunani and Cheysa. While some shoppers find the store somewhat disorganized and feel it may not match the quality and experience of competitors like Marshall or Burlington, they still manage to find good deals. Many enjoy the convenience of self-checkout, enhancing the shopping experience. Overall, Ross Dress for Less is valued for its affordability and customer service.