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“I had an outstanding experience at this UPS location thanks to Devonta Stevenson, the General Manager. From the moment you walk in, his positive energy is contagious. His smile truly lights up the entire store. The store also smells amazing which is weird and also cool at the same time.
What impressed me most was the personal care and attention he gave to each and every customer. He took the time to be informative, patient, and genuinely kind, making sure everyone felt heard and helped. It was incredible to watch people come in clearly stressed or upset and walk out smiling simply because they interacted with him.
Devonta sets the standard for exceptional customer service which seems so rare these days. His attitude, professionalism, and warmth create an environment that makes a real difference. Great job, Devonta. UPS is lucky to have you!”
8:30AM - 6:30PM
2897 N Druid Hills Rd, Atlanta
Mailbox Centers
“The staff are always so kind and helpful! Any office need I have, they make it happen. Today, they helped me print an affidavit, take a passport photo, get a notary, and ship out a USPS package. I was in-and-out in 10 minutes! There is another UPS close by that doesn’t come close to this customer service. Highly recommend!”
“Great UPS store location...best in the city of Atlanta...thanks to the owner, but a SPECIAL thanks to RENEE ✨✨✨. She is truly fantastic!!! When I arrive, I get that deeply grained and genuine customer service that I thought no longer existed. She makes me feel welcome when I arrive...a friend ...not just a customer walking through the door and NEVER had an issue with my packages. She is why I return year after year. Never deviate to other locations because of service ....kindness like hers. She is the TRUTH ❤️?❤️”
“Updating my review from negative to positive! I came in a few weeks ago, it was pouring down raining and there was only one young lady in here assisting us, and I am incredibly impressed with how she handled my transaction ar one register along with a frww other customers transactions under pressure being all alone while it was pouring down raining. She really held it down and I am incredibly impressed and grateful that she was here to assist me so KUDOS to her and thank you guys for hiring such a phenomenal young lady to deliver exceptional customer service! Also, my package was delivered on time and it was just a phenomenal experience altogether from inception to completion. Kudos to the young lady working!! I”
“Fantastic and super quick service! This was my first time printing anything, and they were incredibly helpful - even able to accommodate my same day request! I’ll definitely be back for all my future printing needs!”
8:30AM - 7:30PM
6010 Singleton Rd Ste 213, Norcross
Mailbox Centers
“The employees at this store are so kind, I like coming here. The process is always a quick here. No hassle just speedy and gr8 customer service. Thanks Bhumit you were very accommodating. Keep up the good work”
“I was in Atlanta visiting my daughter for two weeks and I used the UPS store on Peachtree Road three times. The service there is exceptional. The people that work there are so kind and accommodating! Thank you for providing Service the way it should be.”
8:30AM - 6:30PM
1579 Monroe Dr NE Ste F, Atlanta
Mailbox Centers
“I love this store! Very clean and efficiently operated. Persia assisted me, along with a big smile and was very helpful. She certainly is an asset to your company!”
8:30AM - 7PM
541 10th St NW, Atlanta
Mailbox Centers
“Eddie helped through the whole process of shipping 2 boxes. He was extremely friendly and accommodating from the get go. He kindly allowed us to take the dolly home overnight so that it would be convenient for us to bring it to the UPS store. He assured us that the cost of our shipping would be within our budget. He took extra care that the boxes were taped appropriately. He took the effort of going to the warehouse and getting us the size we needed. He was fantastic all week! He really made our lives easier! Thank you Eddie!”
8:30AM - 7PM
860 Johnson Ferry Rd NE Ste 140, Atlanta
Mailbox Centers
“Great customer service from start to finish. The team was knowledgeable, patient, and eager to help. My package was handled quickly, and all my questions were answered. A fantastic UPS Store experience.”
“I had a great experience at this store on the morning of May 9th. Cameron was very friendly and helped me in shipping 6 large boxes. He was very efficient and quick. The other young man working was very friendly as well. Too bad I'm moving form Atlanta, I would definitely do business here. It's the friendliest UPS Store I've ever went to.”
“Every time I come in here it is the most amazing experience that I have. Dereck and Chris are absolutely phenomenal. They are always ready and willing to help me do whatever it is I need done. UPS could not have more amazing people than Chris and Dereck and I’m thankful that they work at UPS by me”
“First time at the Clarkeston FedEx location! The customer service was superb! I think ? the young man that helped me went out his way to give great customer service!! He helped me with loading and uploading my merchandise!! I definitely would go back again!”
“If you’ve ever had to return anything to Amazon, you’ve been to the UPS store. Most of the time my experience is just “meh” or unpleasant at almost any other location. This is my place. It is locally owned and operated and the employees and ownership are part of the neighborhood. They are super helpful and go above and beyond. I was there today and had another great experience. Thanks guys!”
“I love this place especially Bella shop
She owns the U-Haul truck company the mail company and also the smoke shop everything you need. You can go right to Bella.”
8:30AM - 6:30PM
4426 Hugh Howell Rd Ste B, Tucker
Mailbox Centers
“This store is a whole vibe!
I’ve been to quite a few UPS Stores over the years, but this location is hands down my favorite. The team at this store has created something special. It’s not just a place to ship packages, it’s a whole vibe.
From the moment I walk in, I’m greeted by name, and that level of personal care never goes unnoticed. Manager Roderick Wagner clearly leads with intention because his team reflects it. Davonte, London, Katrina, and Nimsi each bring their own personality, but they all consistently deliver top-tier service.
And let me say this, no matter what kind of mood I walk in with, it never lasts long. The energy in this place will turn you around quickly. Katrina, in particular, has a way of lifting your spirit the moment she says, “Hey, Ms. Freeman.” She’s like the “get your package together, auntie” in the best way possible. Full of joy, full of knowledge, and always on point.
Every visit feels personal, efficient, and genuinely welcoming. This team doesn’t just do their job; they take pride in it, and it shows every single time.
If you’re anywhere near Tucker, this is the UPS Store you want to visit.”
8AM - 6:30PM
375 Rockbridge Rd NW Suite 172, Lilburn
Mailbox Centers
“I have been going to this store for almost 2.5 years. They are fantastic! The employees are always pleasant and they never give me a hard time with any Amazon returns compared to other UPS stores that hassle you with the taping. I only come to this store for all Amazon returns!”
“This is the best shipment center ever, they are very professional, they really care about service and try to do impossible. I had a difficult situation with shipping to my country and they helped me to find a workaround. They can deliver with any operator. I recommend this place to all my friends. I choose them over any other place just because I appreciate this level of professionalism.”
8:30AM - 6:30PM
830 Glenwood Ave SE Ste 510, Atlanta
Mailbox Centers
“Amazing location! I’ve always had seamless transactions with this store. Today was extremely easy when I had some anxiety about an Amazon return and all of its different QR codes. The gentleman at the counter was extremely sweet and very helpful. Quick and painless. I highly suggest this location”
Open 24 hours
3088 Briarcliff Rd NE, Atlanta
Mailbox Centers
“I've used this location for years. I've always had great customer service and its generally a pleasant experience.I saw some comments saying the owner is rude. I have NEVER known him to be or witnessed him to be rude to anyone. I've lived in the area for 8 years and use his establishment regularly.”
8:30AM - 6:30PM
1270 Caroline St NE D120, Atlanta
Mailbox Centers
“Excellent service! I had a great experience because of Brielle and Devin. They were knowledgeable, helpful, and friendly! I will happily be back to this location for all of my UPS needs because of the awesome staff!”
9:30AM - 7:30PM
925B Peachtree St NE, Atlanta
Mailbox Centers
“I have had great experiences at this UPS for a variety of things - package drop-off, package shipping, passport photo. The staff are extremely nice and careful and even when I have to wait they do their best to keep the line moving, helping multiple folks at once. My only complaint is how often the UPS trucks block Peachtree Street. Its dangerous for other drivers and bikers and creates the precedent that people can just pull over and block traffic.”
8:30AM - 7PM
3631 Chamblee Tucker Rd Ste A, Atlanta
Mailbox Centers
“The folks working here have always been super nice, and today's experience was no different. Went in to drop off some Amazon returns, and the staff member (I didn't catch his name, but he was a kind gentleman with a beard) was patient as I pulled up the QR codes and even warned me about some issues he's seen with Amazon returns lately. Encouraged me to take a picture of my receipt just in case, which is going the extra mile to care for the customer. Fantastic service!”
8:30AM - 6:30PM
2107 N Decatur Rd, Decatur
Mailbox Centers
“I'm going to add on that this is an EXCEPTIONAL location! I had a horrible mess up printing some very important brochures with Staples, and it looked like I was just out of luck. I came into this location on a whim and not only did they stop and drop what was going on to help me, they did it in 15 minutes! Every person on the floor was weighing in and helping, and the manager was stand out superb. I'm a retail innovation and customer experience consultant, so I REALLY notice both the big and the little things...and this location sets the bar. I hope they are recognized for how awesome they are. Customers like me are so very appreciative, and it will be awarded with our ongoing business!”
“Omar who handles the graphic design was off the charts unbelievable! I gave him my vision and he ran with it and made the most beautiful 6 foot banner for graduation and a poster board. I could not be happier”
9AM - 7:30PM
3904 N Druid Hills Rd, Decatur
Mailbox Centers
“I’ve been visiting this location for years, and I've always had a great experience. The staff are knowledgeable, kind, and efficient, and the store has a peaceful, welcoming atmosphere. I was shocked to see its low rating on Google, but I suppose most folks only write reviews when they want to complain. I'm grateful to have this reliable UPS nearby”
“I had to ship a bunch of really meaningful fragile items— a medium-sized sculpture, cherished cookware, dinnerware, and more. I was nervous about handing them over, but Jamie assured me he’d handle it and that all my items would arrive safely. I was skeptical, but as Jamie promised, every single item reached its destination intact. Thank you Jamie & team!”
“It's the best run place I've been in. They are very profession and helpful. In everything they do. I'm 73 old i really enjoy myself knowing I will be taken care of. I give them a 5 star ?.”
“This store is particularly well run and organized for transactions. they have specific instructions for how to stand in line for simple drop off such as Amazon. They have counter level instructions of where to hold your phone to scan your code, which is extremely efficient. The staff are very professional.”
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“⭐⭐⭐⭐⭐ Exceptional Service & True Professionalism!
I am writing this to express my deepest gratitude for the exceptional experience I consistently have at this location. The postal worker
( Towanna)here is incredibly knowledgeable, efficient, and thorough. What stands out the most is her remarkable consistency—no matter who is in front of her in line, every single customer is greeted with the same high level of respect, patience, and professional care. It is a beautiful reminder of what excellent community service looks like. Thank you for your hard work and dedication! ??”