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“Karina aka Rina provided excellent, extra ordinary, supportive customer service. Rina stayed on the telephone for over an hour talking to various telephone customer representatives at T Mobile trying to get me a refund. When a telephone customer representative at T Mobile did not understand what Rina was saying, even though Rina repeated herself several times, I witnessed Rina being calm and respectful to that T Mobile telephone customer representative. In fact, Rina was that way during the whole time with other T Mobile telephone customer service representatives. In addition to that, she was so supportive of me, helping me with this horrible situation I have experienced for 3 months with T Mobile telephone customer representatives.I personally returned to the store to let Rina know that all that she had done to ensure I received the correct amount for my refund, T Mobile still sent me the wrong refund amount. I also thanked Rina and I am sending this review to thank you Rina for your support and excellent customer service in this horrible situation. Rina you are an example of good customer service and I appreciate you so much.
I recommend Karina for an increase in her salary and a promotion.
LaVerne A. Robinson”
“Came in with a complicated situation and expected it to be stressful, but it wasn’t. Andenet (employee) was calm, patient, and took the time to walk me through all my options step by step. He explained everything clearly and made the whole process smooth. Really appreciated the professionalism and great customer service.”
“Melloelw mushroom was okay for a commercial pizzaria. They had great customer service this day when they mixed up our orders.. fixed with no problem and didn't charge for the extra meal. I appreciated that although we cudnt even eat it.. thanks to the staff.”
10AM - 9PM
4363 Lawrenceville Hwy B1, Tucker
Electronics
“I had an amazing experience with Raven, she was smart, helpful, and very respectful. I recommend anybody needing a phone go see her. Jose was very helpful as well”
10AM - 7:30PM
3853 Lawrenceville Highway Unit D, Tucker
Electronics
“Both a lady braily i think I have her name wrong, but I'll correct it tomorrow. and the man Q help me twice. I came back because of the way they respected me and treated me and helped me. Because I have a medical issue. I'm dealing with and they took a lot off my plate.
I can't say enough about these 2, and they have a special going on too. If you buy a phone, you get some free products.
So please check them out near north lake mall on lavista. they give great. customer service.People like they're supposed to
Another company charged me for the whole year. And I couldn't fight it, they wouldn't give my money back. They kept promising different things.
Please pass along and use these people. They're most professional people I've seen in a while, and that makes a difference to get In-N-Out and go back to business or my family. Thank you guys”
“Definitely a great story we should ask for Brittany and Bree everyone is very friendly your environment's very clean and it's very quiet in here. It's very quiet. Everyone treats you like family.”
“I read some of the reviews and I am surprised what has been said. All I received from this store is high satisfaction. The girls were very helpful and knowledgeable. They even helped me get a waiver on the activation fee and I was so happy. I am definitely returning to this location to replace my other phone that was stolen out of my car. Thanks Metro Pcs on Norcross Tucker Rd”
“Had a gaming event and needed a new controller. Northlake had one controller left of GameSir T7 and Mr Tapper was awesome enough to seriously look for that one controller for me. I totally appreciate that effort Mr Tapper. The tech helped during our event and I'll be visiting that Northlake Decatur Georgia location for now on. Great service. Awesome associates.”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“Aly's service was absolutely excellent! He went above and beyond to help me get a new phone and made the entire process quick, easy, and stress-free. He was friendly, knowledgeable, and very patient with all my questions. I'm extremely happy with my experience and will definitely be coming back again. Highly recommended!”