“I had an amazing experience with Raven, she was smart, helpful, and very respectful. I recommend anybody needing a phone go see her. Jose was very helpful as well”
“I read some of the reviews and I am surprised what has been said. All I received from this store is high satisfaction. The girls were very helpful and knowledgeable. They even helped me get a waiver on the activation fee and I was so happy. I am definitely returning to this location to replace my other phone that was stolen out of my car. Thanks Metro Pcs on Norcross Tucker Rd”
“Definitely a great story we should ask for Brittany and Bree everyone is very friendly your environment's very clean and it's very quiet in here. It's very quiet. Everyone treats you like family.”
“Karina aka Rina provided excellent, extra ordinary, supportive customer service. Rina stayed on the telephone for over an hour talking to various telephone customer representatives at T Mobile trying to get me a refund. When a telephone customer representative at T Mobile did not understand what Rina was saying, even though Rina repeated herself several times, I witnessed Rina being calm and respectful to that T Mobile telephone customer representative. In fact, Rina was that way during the whole time with other T Mobile telephone customer service representatives. In addition to that, she was so supportive of me, helping me with this horrible situation I have experienced for 3 months with T Mobile telephone customer representatives.I personally returned to the store to let Rina know that all that she had done to ensure I received the correct amount for my refund, T Mobile still sent me the wrong refund amount. I also thanked Rina and I am sending this review to thank you Rina for your support and excellent customer service in this horrible situation. Rina you are an example of good customer service and I appreciate you so much.
I recommend Karina for an increase in her salary and a promotion.
LaVerne A. Robinson”