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“Nick at your Douglasville location is a true asset to your company. Knowledgeable, helpful, and professional. This was my first time shopping at this location but I will be a repeat customer because of the quality of service he provided me (and the other customers who were in the store).”
“Needed some new shoes desperately and Ari was awesome!! Got me the most comfortable shoes and made sure it matched the fit! Ari even threw away my old shoes for me! 11/10”
“The service and associates are always top notch. They are very professional and friendly and always go above and beyond. The store is always neat, clean, and organized. I give them an A+ across the board!”
“Came here from across the state after my friend told me about his experience there. Excellent service and the employees are very helpful, helped me find a suitable wedding suit for a wedding that was one week away, which I didn't expect to be able to find given the short time left.Workers were extremely friendly and helpful. 5 starts would heavily recommend.”
“I recently visited Buckle and had a fantastic experience, largely thanks to one of your crew members. Brian was incredibly helpful and attentive. They really went the extra mile to help me find exactly what I was looking for, and their knowledge of the products was impressive. He helped me choose the perfect shirt and hat for my father! They loved it! Also thanks to Saile for helping me pick out something stylish for my mother! She loved it! Their friendly attitude made the whole shopping trip enjoyable. I'll definitely be back, and I hope Brian and Saile gets the recognition they deserve!”
“The Sales Clerk was WONDERFUL! He was very present and cheerful he had me buy a shirt to match my shoes when I was not even thinking about buying….GREAT EMPLOYEE”
“Our crew was at this location to retrofit the lighting systems.
However, I needed some insoles for my Caterpillar work Boots and Mr Robert Shannon , the manager, pointed out exactly what I needed. Great people ,awesome shop ,very clean.”
“This place is clean and organized. They always have some type of clearance to look through for your favorite brands. I've shopped here for everything from stadium chairs to swimwear to bullets.”
“I made my purchase 8/13/25 (I forgot the young ladys name) but she is an excellent sales person. She was attentive and very patient with us. I’ve always enjoyed shopping at Journeys and it will always be my go-to!”
“I just want to say if you go into this store, please ask for Tara to help you if needed. She is a Gem!!! She doesn’t just work there, she’s really there to make sure that you are satisfied. I made mention that I would just go home and order the Ugg slipper that I wanted , and she offered to place the order for me herself. That is what you call CUSTOMER SERVICE!!! She’s a very sweet spirit.”
“FIVE STARS to Tajerea B. and Zion T. for surviving my visit! Our 2 and 4 year old were running laps around the store, and somehow the team stayed cheerful, patient, and incredibly helpful. They managed to help us find the right sizes and helped with discounts! The staff made the whole experience easy and enjoyable! Highly recommend to any parent of tiny tornadoes :) We will definitely be returning!
(with snacks next time)”
“Good evening Google Family. I visited to purchase shoes but I decided on boots instead. They didn't have any shoes that I liked. The boots that I decided on were black and they were tall boots. They were a size 10, I wear a 9 1/2 but these boots fit comfortably. I decided to purchase them. They were a low heel thank goodness. No high heels for me, I am already tall. I left them at the counter and they were waiting for me at the counter, since I was still shopping. The young lady associate told me I had no rewards, after I gave her my phone number but next time I will, $2.25 cents in reward credits. The vibe here and my experience here was good. I would return. I am used to the Shoe Dept in NJ and Pennsylvania. Have a good night, work out and be healthy, fit and Fabulous especially for people over 50 years of age.”
“My staff and clients went on a field trip to arbor place mall today. I own an agency where we service adults with disabilities. The manager was super friendly and polite. She did not make my group feel uncomfortable at all. The store was nice and clean.
We will definitely be back!”
“I just wanted to give a big shoutout to JP for being so helpful! He went above and beyond to help me put together an outfit and even found the perfect shoes to match.”
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“This is the go to when you’re looking for deals on clothing. The gentleman’s clothing team is extremely knowledgeable and has recently started helping me slowly rebuild my closet. My wife has started finding things for herself. Great group of people, and the store is extremely clean compared to the rest of the mall.”