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“Good spot to shop. Good sales. Not much assistance though.
Just walked out 3-25-26 at 2:20pm and just had to upgrade my previous 4 star to a 5 star review for this working crew! From the Amazon return young lady, to the greeter, to the lady working at Sephora, to the gentleman who was on the register. Every step of the way was such good customer service! They all tried to upsell me or offer me different options without being too pushy and while being friendly the entire time. Very impressed with this team! I wish I had gotten their names for the review.”
“I went to this location for the first time tonight and couldn't have had a better experience. The store was clean and neat. Good variety of stuff available and the staff was great. I go to a lot of Homegoods/TJMAXX/Marshalls locations looking for Halloween stuff and the staff there on 7/23/24 around 8pm were pleasant, helpful and courteous. That has not always been the case (looking at you Dunwoody location) I was surprised to see reviews citing rude staff. I encountered three employees and each of them were great.”
“I was in the store yesterday evening. I ran to the dress department to find a dress for a big event this morning. I was not in the best mood, as the dress I initially set out to wear was not being delivered in time. Once at the counter, Karen was amazing and so helpful. She truly shifted my mood with her genuine kindness. Very rarely do we find people who go above and beyond to help customers. Karen was a GEM!”
9:30AM - 9:30PM
2890 Chapel Hill Rd, Douglasville
Department Stores
“It was suggested to me to go to this Marshall. When I went I see why they are like TJMaxx at this location. Most Marshall's I go to I do not like but this one is different and I love it.”
“Belk Outlet is a great place to find good deals on clothing, shoes, and home goods. I like that they have a wide variety of brands and styles, so it’s easy to find something for different tastes and budgets. The store is usually well-organized, which makes shopping less stressful and more enjoyable.
The staff is friendly and helpful when you need assistance, and I’ve scored some nice discounts during sales that really make the visit worthwhile. The quality of items is generally good for an outlet store, which keeps me coming back.
On the downside, the store can get a bit crowded during weekends and special sales events, making it harder to navigate the aisles. Sometimes popular sizes or items sell out quickly, so you might need to visit more than once to find exactly what you want.
Overall, Belk Outlet is a solid choice if you want quality products at a discount and don’t mind a bit of weekend bustle.”
“Rude staff/rude manger at the back stocking. I have gone in 2 times in a row during my lunch hours to find the trending dumpling. I usually never ask I just went in check and leave if I didn’t see any. Today I decided to ask the lady stocking. She was very rude and said “we get them when we get them” I said thank you and went on to check out for the item I wanted (almost did leave it and just left) at check put the very kind and sweet girl that greets everyone I asked her and she said we do have them we got them in today. She then proceeded to show me them. Her name is Olivia. She made my kids day. They were so happy. Olivia is the only reason why i give it a 5 start because I was going to give it a 1 star. They have to be and do better.”
“I bought items online from the Target in Douglasville, GA and they were ready for pick up in a timely manner. Staff was polite and I was able to retrieve my items at ease.”
“This family dollar is one of the absolute best I've ever been in. Always very clean, incredibly organized and the employees are very helpful. Best one in a 50 mile radius.”
“Got a lot of clothes last week for about $200! Sometimes its hit or miss...but when they have new stock, its awesome! I've been shopping here for about 10 years.”
“I was looking for a bookcase and I had to travel to Douglasville to get what I needed. I bought 2 of them. The gentleman's at the Merchant store and the Douglasville storewere very professional waiting on me. Thank you.”
“Today, I had the battery replaced in my wife car. I knew the battery was bad. However, they checked the electrical system, making sure the battery was the only issue. I appreciate the service knowing that the car is fine after leaving the service area.”
“JCPenney is a reliable department store that offers a wide range of clothing, shoes, and home goods. I like that the store is spacious and well-organized, which makes it easy to find what you’re looking for. Their frequent sales and coupons are a big plus, helping you get good deals on quality items.
The staff is generally helpful and friendly, ready to assist if you need it. I’ve had good experiences with their customer service and return policy, which makes shopping less stressful.
On the downside, some sections of the store can feel a little outdated, and the checkout lines can get long during busy times. Also, certain popular items sell out quickly, so you might have to visit more than once to find exactly what you want.
Overall, JCPenney is a solid choice for shopping if you want variety, decent prices, and good service.”
“I absolutely love getting my hair done here! My stylist Kimberly is beyond talented and consistently delivers excellent results. She’s professional, patient, and pays attention to every detail. My hair always comes out healthy, beautifully styled, and exactly how I envisioned it.
She creates a comfortable, welcoming atmosphere and truly cares about her clients. If you're looking for someone who takes pride in their work and always delivers top-tier service, this is the stylist for you. Highly recommend!”
“My child loves the items here, but when we were at the cashier the petite lady cashier didn’t even greet us but she asked us Is this what you only have for today? And she gave us a red bag that cost .20 and the bag has white scratches and black marks, I asked her if she can change the bag and she gave me a bad look, and didn’t even say thank you, what other cashier do. 24.99 water bottle is not bad to buy so the cashier shouldn’t ask that kind of question. The cashier should have said, hello good evening how are you today and at the end she should say thank you for coming and hope you come again. I hope the owner of this store can see this message”
9AM - 12AM
9552 GA-5, Douglasville
Department Stores
“Update: Store was fully stocked and I can't wait for a good payday to come back and buy clothes! Lol.
Maaaan.... I can drop money in this store.... I can drop money at HomeDepot too but this store sure loves my money! lol.”
“I’ve had MS for years, I struggle sometimes when shopping.. I was in the store for about 2 1/2 hours on Monday and was helped by a gentleman named Tyler, I wanna give a huge thank you to him for being so understanding and helpful it made me feel like there are still good people in the world.”
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“This is the go to when you’re looking for deals on clothing. The gentleman’s clothing team is extremely knowledgeable and has recently started helping me slowly rebuild my closet. My wife has started finding things for herself. Great group of people, and the store is extremely clean compared to the rest of the mall.”