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“My car purchasing experience was beyond amazing and QUICK! I had two little rug tata running around and Nick was such an amazing accommodating man! As well as the wonderful sales woman takkk black woman forgot to get her name ! These people made me feel safe in such a scary process !”
“One of the best car buying experiences I have ever had. I was looking for a used vehicle for my son when a good friend of mine recommended Wallace, she and her husband had bought several cars there over the years for their kids, so I decided to check them out. First impression was made searching the website and looking at their current stock I thought the website was very easy to navigate and I appreciated all of the information they had on each vehicle. Once I found a few that would fit my sons interests I drove to to lot and was met by Mr McCoy but not like a typical care salesman he just wanted to say hello introduce himself and let us know he would be there if we had any questions. There was zero pressure and his warmness gave me an instant feeling of trust. I showed him what I was looking at online and together we walked the lot. Once I chose the vehicle and drove it I was met by Mr Wallace to do the financing. I can say honestly I felt as if I had made instant friends. I appreciate Kevin Wallace and Mr McCoy working with me and providing exceptional service! I have always purchased new cars at big car lots and this experience far exceeded my expectations. All of the vehicles I tested and researched from Wallace were low mileage and had a lot of helpful descriptions. I would recommend them to anyone looking for a vehicle. They are there to sell you a car but to sell you a car that you want and that fits in your budget with zero pressure and they treat you like family! Thank yall so much!!!”
“I got a car from here back in 2022 I believe. i only had $500 and a insurance policy to my name.fast forward >>>> I have 7 months left til pay off.the car has never put me down on the side of the road we've had our moments but it's never given up lol 249k miles on the dash still a daily driver. original engine and trans thanks to all 4 of my mechanic's lol .I still love it all though they did up my payments for liability insurance buuuttt if you knew my insurance rates it's still a W lol take care of your car it will take care of you,as far as payments go. I have asked for extentions here and there and they were granted when they !!COULD!! accommodate. I never had a issue with payments dept. They've always been nice to me But I guess I never been on their bad side??.... ummyeah....
.ask for Shawn too ?”
“I absolutely love them Mrs Jennifer and Sam are super helpful with the process will work with you communication is the key. Would refer anyone needing help in this way to come here ?”
“Enterprise went above and beyond for us when we were in a pinch and needed a truck. We will definitely use enterprise again for all of our rental needs! This is Gold Star customer service!”
“Amazing Team! Thank y’all for everything yall do! You all helped our family out so much! We are so greatly appreciative!! We definitely will be back to the Gordon Highway location!!”
“Outstanding service, professional and knowledgeable of all aspects of the rental procedures. I enjoyed the great I rented, it was very clean and just what I needed at that time, thanks to all the friendly service personnel that helped me in my time of need. Thanks again and I will always use your company when I need to rent.
Thanks
L A Gandy”
“I really enjoyed my experience here. The staff was very professional and I was in and out in less than five minutes. The car was very clean and ran well. When returning the car it was even faster. I would definitely recommend this location.”
“We rented an 8-passenger van to transport visitors from Europe around Georgia. Waters' staff was courteous, knowledgable, and efficient. Van was clean and well maintained. Price was very fair. We recommend Waters to anybody with transportation needs.”
“Ruby had to be the most memorable customer service experience I’ve ever been a part of. She not only got me situated with my Rental Coverage Protection, but kept her word by reaching out the following day to make sure I had everything I needed. As a business owner myself, I could only hope to have someone on my team in the future that resembled Ruby, and the way she created such a welcoming environment just over the phone.”
“I had such a pleasant experience at this place. The customer service was excellent. We were greeted right outside the front door. The rental setup didn't take long at all and all of our questions were answered. It was nice to get a ride on the golf cart instead of walking all the way in the back where the trucks were. Not only was everyone courteous but they were genuine about their customer service. I'll gladly rent a truck from here again. Best experience I've had with getting a rental truck and I'd highly recommend them to anyone else.”
“They were really accommodating when they didn’t have the size vehicle I initially requested and matched my insurance’s rate. They were also extremely helpful in helping me find an item I had left behind.”
“Great service and the vehicles were always exactly what I ordered. When it wasn't, Budget Customer Service arranged for me to visit an airport location and gave me a larger car at no charge. Compared to the other companies, their cars are far newer and less worn.”
“I had the opportunity to talk to Megan, an associate in this location and I was impressed with the service. This is the kind of people that we need around all the time, Great asset for the company.About the vehicle, I had no problems and all the information and paperwork was done before my arrival.”
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“Kimberly was beyond nice. Very kind even though I was keeping her a few past closing. Made a personalized follow up call and was a shining star in a not so great situation!”