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“Best mechanic experience ever!!! They really go out of their way to deliver excellent service. Hands down the most exceptional customer service in the industry!!!!”
“My son scratched the whole one side of my black car with a piece of charcoal and these guys took care of it, when i got it back, i couldn't tell which side it was. Awesome job.”
“Kindness and good customer service skill goes a long way when interacting with these Is auto part places/ salvage yards. Because a lot of it is just you interacting with the folks running the place, and simply seeing if they have the part for you. And if they don't, hopefully they connect me to someone who does.
It's almost like networking. Even if you don't necessarily get exactly what you were there for, Just having a pleasant experience and Getting more information is half the battle.
Some of these places.
Have funky attitudes. Thankfully this is not one of them. Having a good disposition & integrity carries through to your work And value. And The impression I get is that they have their stuff together & organized. Which Is probably important quality when cataloguing thousands of used car ports.
Shout out to Jim.”
“Incredible experience from start to finish. Perfect repair. Everything we needed. Nothing we don't. Excellent communication, expectations, etc. These guys take the "suck" out of a pretty gnarly mishap.”
7:30AM - 10PM
1346 Veterans Memorial Hwy SW, Mableton
Auto Parts
“Carlos is amazinggg!!! We came in, we desperately needed a new rotor for our camry, low on cash, he gave us a perfect solution, my fiancé's military discount really came in handy , Thank you Carlos!!!”
“I've been referred to Doug and Ford Performance by a couple of other mechanics going back several years. I finally had him do a bunch of work on my F250. Everything was done within the timeframe he committed to and absolutely within the estimate range he provided prior to starting work.
That's just how I expect all business to operate. What makes me tell everyone I know about this business is that they found a significant issue with my truck that was a mystery to previous mechanics and fixed it at a reasonable rate. They also corrected a death wobble that has been a challenge for other mechanics to address, found and corrected (for much less money than I expected) a coolant leak that was the primary reason for the visit, and did other work that went well above and beyond my expectations.
Through all of this, Doug communicated proactively with me while also picking up the phone to answer questions every time I called. He did all of this for a first-time customer.
As I told Doug after I picked up my truck: I hope I never have to see him again. But if my truck needs service again, it'll be taken exclusively to Ford Performance.”
7:30AM - 9PM
730 Veterans Memorial Hwy SW, Mableton
Auto Parts
“Kaneesha, id amazingly patience and knowledge. She helped me with ALL my questions and as a woman this was top tier. I appreciate her exceptional customer service and her manager Sheila was funny and helpful as well. I appreciate kindness and this store got it”
“Z was The Man, very helpful, very polite. He helped me out a lot. New to this area, but always know you can get friendly professional help at O'Reilly's”
“I can’t say enough positive things about this dealership / service center …John Parks hands down is the best service guy I’ve ever dealt with …communication … follow-up and a quick turn around!!!!!!”
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“I found my mechanic, fast great quality work. Got a motor put into my vehicle. It runs like new, thought I would have to buy a new overpriced car. I will never go anywhere else. Thus is the automotive mechanic of all shops!”