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“The reason why I would recommend this UPS store over the estimated 5700 stores…
Total Customer Experience
The amount of time dedication and focus for 7 shipments, 4 different locations and the urgency around getting the packages on the truck was honestly extraordinary.
I’ve been coming to this store for a few years, but this day was impactful for my wife and I. Repeat customer”
“I thank God for Syed help me in the store and his hospitality is great I will go and see him again so he can’t help me again thank you may God continue to bless you ?????”
“Always so kind and efficient, all the staff is amazing in customer service and the products exceed my expectations every time! I recommend them to everyone I know and would not go anywhere else!”
“Excellent service. Love the customer service and knowledge the employees have. Very friendly and willing to help at all times i have walked into this store. I only hate that they are closed on Sundays. The store is clean every time I've walked in.”
“The team over at PakMail Suwanee are great! They always have the necessary materials to help me ship what I need and when. From their customer service to professionalism i recommend them to anyone local or far. I make the sometimes hour drive just to ship with them as I have been for the last ten years.”
“Excellent Customer Service, I couldn't ask for more from my printing and business promotion center.
Sunny is an awesome manager at this location!
There are not too many individuals who value business relationships these days, Sunny genuinely does.
Sunny has utilized his professional talents and the printing and promotional services at The UPS to expand and grow all 3 of my businesses.”
“Awesome service. UPS in NJ messed up a shipment from here , and the owner here went above and beyond. He made phone calls and got the package on a supervisor’s desk in NJ for my parents to be able to pick up. And this was all done on a late Saturday afternoon! Thank you! Besides today, I’ve been coming to this location for 9 years and it is excellent.”
“We are using this particular store for several years. Every time whenever we have a need to use notary or shipping services. This store and all the representatives excel in providing best customer service. We whole heartedly recommend their service.”
“Great customer service. Always greeted upon walking in. All of the employees are helpful and knowledgeable. It's my neighborhood UPS store so that makes it even better.”
“I have some building plans printed and they sent me to another location which was fine. Problem is you couldn't read the plans when they were printed. They didn't even tell me when I picked them up. They wont give me my 55 dollars back. Said it was my fault. I sent the same email attached plans to another ups location and they printed just fine and it cost me 34 instead of 55.
I got a phone call today and the UPS store realized their mistake and will credit me back all of my money.”
“They were nice, expediting service and beyond helpful. Offered to tape up box and provided a receipt for return. A different ups location on covington ga was polar opposite experience”
“Rakesh was extremely helpful!! I didn’t know this place existed. Will definitely be back. So much easier going to 1 place versus a UPS, FedEx, and Post Office!”
“Pak Mail in Lawrenceville is amazing! After a trusted friend highly recommended them, I had them pack and ship my late parent's Chinese porcelain dishes. It was a huge set of 80+ pieces, priceless and irreplaceable. Ashley and the other employee there packed it with extreme care, and not a single item got broken. I also got a very fair price for shipping overseas. AMAZING! I can't thank you enough, Ashley at Pak Mail. I would trust you again in a heartbeat.”
“Store manager Keyonia is the best in the business. Always friendly, smiles, and very informative. Everyone at the store is friendly. I will always ship at this store.”
“This place is great for all my shipping, printing, packing, etc needs and it is close. I really enjoy speaking with the owner. She is a joy and very helpful. Will definitely make this my shipping spot from now on.”
“The staff at my local store, 4315, has been patient with customers, knowledgeable on new and new-to-me products and all of my shipping questions, polite on the phone and efficient in the store.
I believe that my local store, 4315 , truly does embody the UPS motto of “customer first” and I have never been disappointed with the entirety of any of my experiences, including shipping and receiving.”
“Patrick is the absolute man. He’s personable and always so helpful whenever I come in. It’s not even the closest UPS Store branch to me, but I come to this one because he really takes pride in what he does.”
“I had a great experience at this store. I will travel from Freedom Parkway and go out of my way to come here; there is a store closer to me. Sandra is very nice and helpful; she is always pleasant to deal with as well. I like that they have longer hours than the store near me as well.”
“Customer service was absolutely amazing! Not only from the Manager Sebastian, but the entire staff was so friendly and willing to help!
Thanks again guys!”
“This UPS Store always delivers for all my printing needs! The store manager, Dipen Patel, was able to print some marketing material for an event with very short notice and he did an exceptional job! I recommend them for all your print jobs and more!”
“I just came from this UPS store store number 7028 and it was one of the best customer service experiences. I've had five stars. I came all the way up here to Hamilton Mill from the Dacula village stote, I would give you the store number if I had it but the lady that refused to give it to me, I will now make this UPS store my UPS store of choice. Thank you for the great service.”
“Thank you to Anthony from the Bethel view location for prioritizing my request. It was last minute and he was extremely valuable and helpful. Thank you so much, Anthony.”
“I was skeptical about this place at first because of the reviews and also the place isn't the nicest looking but I needed to get my fingerprints scanned and I had already gone to 3 other postals and called many more. There was many people there especially considering it was a weekday but I was only there for 15 minutes and I was done. The check in process was easy, all I had to do was put in my information in a little computer. And then I waited for the lady working to call my name. I didn't have an ID but she accepted my passport. The scanning process was super easy and I finished very fast. I personally thought this place was great and my results came back super fast. My job had emailed me that my results came back a few hours after I went. Idk if it helps but I got it for gaps gemalto.”
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“OMG. such a beautiful environment. the lady “i forgot her name sorry” she was absolutely amazing in her customer service, micro managing, multi tasking, and also making sure your inquiry was handled correctly. if i ever need anything, ill go out of my way to this store specifically just so she can assist me. 11/10 ups store. best one ive been at ever tbh”