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“OMG. such a beautiful environment. the lady “i forgot her name sorry” she was absolutely amazing in her customer service, micro managing, multi tasking, and also making sure your inquiry was handled correctly. if i ever need anything, ill go out of my way to this store specifically just so she can assist me. 11/10 ups store. best one ive been at ever tbh”
“I’ve used the shipping post for years Shipping merch and music equipment and have never had a problem. I always feel like I’m getting the best shipping cost because they’re able to compare with all companies. Their staff, Ronnie, Julia, and others are always very pleasant to work with.”
“I definitely recommend this packing & moving company! We have two toddlers that kept running up to the movers, but they were very sweet & patient with them. They also packed very quickly, efficiently and organized! Super friendly people & easy to talk to.”
“The owner was absolutely wonderful! The third party service I was using unexpectedly cancelled my appointment and she helped fit me in same day in no time. She was extremely kind and I will definitely be coming back.”
“I thank God for Syed help me in the store and his hospitality is great I will go and see him again so he can’t help me again thank you may God continue to bless you ?????”
“Fast and safe shipping, I have only sent to Colombia but they have other destinations such as Venezuela; The time it takes to receive my sister in Colombia is less than a week ?”
“Excellent Customer Service, I couldn't ask for more from my printing and business promotion center.
Sunny is an awesome manager at this location!
There are not too many individuals who value business relationships these days, Sunny genuinely does.
Sunny has utilized his professional talents and the printing and promotional services at The UPS to expand and grow all 3 of my businesses.”
“I highly recommend using this Mail & Business Service Center in Lawrenceville. Cookie is the owner and she is absolutely delightful and extremely helpful! Plus they have it all - USPS, FedEx, UPS shipping, copying, packing, notary - you name and they can help! She’s the new owner since January and really takes good care of her customers. Thanks Cookie!!!”
“Thank you very much for everything Shad, giving that this is my first time using postal plus the customer service was great and took very nice care of me. I will be going to postal plus for anything I need to be printed out for events, meeting, or etc! You’re very nice and kind thank you again Shad!”
“The staff members are very friendly, helpful & professional.
I love the convenient locations of several UPS stores.
Would recommend visiting this location for fast, friendly & helpful service.”
“The team over at PakMail Suwanee are great! They always have the necessary materials to help me ship what I need and when. From their customer service to professionalism i recommend them to anyone local or far. I make the sometimes hour drive just to ship with them as I have been for the last ten years.”
“Great customer service. Always greeted upon walking in. All of the employees are helpful and knowledgeable. It's my neighborhood UPS store so that makes it even better.”
“Perfect choice if you have something to send Korea. Staffs are very kind. You get updates of package process by Kakao. It arrives Pohang in 1 week. Cost is much lower than Fedex or UPS.”
“I always have EXCELLENT service when I go to Priority Shipping. I almost shipped my package to the wrong address, through Great Customer Service, I was asked to double check the address and sure enough I was wrong. Thank you Priority Shipping”
“I have some building plans printed and they sent me to another location which was fine. Problem is you couldn't read the plans when they were printed. They didn't even tell me when I picked them up. They wont give me my 55 dollars back. Said it was my fault. I sent the same email attached plans to another ups location and they printed just fine and it cost me 34 instead of 55.
I got a phone call today and the UPS store realized their mistake and will credit me back all of my money.”
“The young man working at the front is very polite and knowledgeable. I have a small business and this is closer to me than the post office. I drop my packages here and I’ve always had a positive experience. They offer a lot of different services for the most popular mail services which is really useful!”
“Hanmi is one of the most reliable post offices. Without doubt full stars! Perfect service and truly understands customers’ needs. ETA to destination is very close to what I was told. Highly recommended!”
“⸻
Thank you to Joa Express Mailing Service at the Suwanee location.
The staff was very kind, and the service is conveniently located near my home—no need to travel to other cities. Their prices are also more reasonable compared to USPS.
They handled my Korean document mailing with great care and professionalism, giving me peace of mind that it would arrive safely in Korea.
I truly appreciate their reliable and attentive service.”
“I love this business. From the moment my company signed up I have received nothing but great customer service and friendly energy. I can always count on them to assure I get mail, packages and any other supplies needed they sell. They also hired my company to cater their ribbon cutting ceremony which wouldn't have happened had I not built a relationship with them. Virtual mailboxes are also available at this location. Check them out!!”
“Always so kind and efficient, all the staff is amazing in customer service and the products exceed my expectations every time! I recommend them to everyone I know and would not go anywhere else!”
“Awesome service. UPS in NJ messed up a shipment from here , and the owner here went above and beyond. He made phone calls and got the package on a supervisor’s desk in NJ for my parents to be able to pick up. And this was all done on a late Saturday afternoon! Thank you! Besides today, I’ve been coming to this location for 9 years and it is excellent.”
“We are using this particular store for several years. Every time whenever we have a need to use notary or shipping services. This store and all the representatives excel in providing best customer service. We whole heartedly recommend their service.”
“The Best place to ship anything with all services. Staff are helpful, kind, quick, cool to work with and I've been going here for years. The decor is nice too. I see why it's so popular. It's the only place I go to.”
“Rakesh was extremely helpful!! I didn’t know this place existed. Will definitely be back. So much easier going to 1 place versus a UPS, FedEx, and Post Office!”
“Store manager Keyonia is the best in the business. Always friendly, smiles, and very informative. Everyone at the store is friendly. I will always ship at this store.”
“I have came to this location to make a print for thank you cards and some booklets. I have got assisted by Veronica and Meison and I am beyond satisfied with how professional and courteous their assistance was. They were so patient with me even though I kept on changing the orders and number of prints multiple times. In short if I am coming back to the store it is only because of the customer service like theirs. Thank you so much Veronica and Meison for your patience and assistance because it was way more than I expected and for that I say ? to the both of you.”
“They were nice, expediting service and beyond helpful. Offered to tape up box and provided a receipt for return. A different ups location on covington ga was polar opposite experience”
“I visited this store because of the surly attitude I endured at your Johns Creek, GA location. I went in there to make the same print order but the person helping me was short, seemed agitated by my need to make a single 'test' print before needing to make adjustments. I went back today to the Johns Creek location and was told I would need to come back after lunch as there was only one person working. That is when I left to go to your location on 3370 Lawrenceville Suwanee Road, Suwanee, GA. Thanks to team member Aniya, my experience was stellar! She was patient, very helpful and, in my opinion, went far above and beyond the 'service' I received at the Johns Creek location.Kudos to Aniya FedEx...she makes your company better!”
“Pak Mail in Lawrenceville is amazing! After a trusted friend highly recommended them, I had them pack and ship my late parent's Chinese porcelain dishes. It was a huge set of 80+ pieces, priceless and irreplaceable. Ashley and the other employee there packed it with extreme care, and not a single item got broken. I also got a very fair price for shipping overseas. AMAZING! I can't thank you enough, Ashley at Pak Mail. I would trust you again in a heartbeat.”
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“The reason why I would recommend this UPS store over the estimated 5700 stores…
Total Customer Experience
The amount of time dedication and focus for 7 shipments, 4 different locations and the urgency around getting the packages on the truck was honestly extraordinary.
I’ve been coming to this store for a few years, but this day was impactful for my wife and I. Repeat customer”