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1:30 - 4:30PM 10AM - 1PM
438 Hobron Ln P11, Honolulu
Post Offices
“The fellow working here is really helpful. It's a tiny cubicle of a post office; blink and you'll miss it. You need to make sure you bring cash with you, which can be hard to remember in our plastic society. The hours are also really short; gotta make sure you get there in time. And I've already received my packages that were mailed to the mainland. Great delivery price as well. I highly suggest coming here to take care of your delivery needs.”
9:30AM - 12:30PM
91-1049 Lexington St, Kapolei
Post Offices
“I don't ship boxes alot, but the lady at the counter was very helpful and calm with my many questions and mistakes (from labeling to packaging). She told me my best options and then help me package and label everything back up.”
“It’s my second time using this exact postal office and I want to admit that the service here one of the best. This time I was sending few boxes to Europe and it was my first time doing it. Gretchen the post office lady was so helpful, she explained me everything, helped to fill all the documents and kindly answered all my questions. I thought it would be stressful but with Gretchen help it was so easy and fast.”
“I was here today to mail some used clothes and a gym bag to my daughter in the Mainland. And because it was bunch of clothes, it was heavy. I knew it wasn’t going to be cheap. So I asked a lady at the counter (Samantha) not expecting any helpful advice. “Ma’am, what will be the best (cheapest)way to send this box to the mainland?” She said “let me weigh it first and then let’s figure it out!” She then weighted my box and said “this thing is heavy, the best(Cheapest) way for you to Mail this, will be in a large flat rate box!” And then she Pointed out where I could find that box.
When I tried to put my pre-packed bag into the large flat rate box, the box would not close. I was so disappointed and worried that now it’s gonna cost me a fortune to send this with the regular rates. That’s when she came to rescue me and said “ oh no, The box has to be completely closed and Show no gaps Between the wings… Here, let me help you!”
She then took the box and pressed, closed tightly and taped it so well it was almost like an air proof!! And then with a big smile on her face she said “now you can send it with a flat rate!” As if she just saved her own money or something…
Samatha, thank you so much for your kindness and compassion.
Dear director/manager of this post office,
Please give Samantha a raise or promotion! she well deserves it!
Mahalo~~”
“This location is perfect in spite of it being open for only several hours, but hey it IS convenient and the staff is awesome so don’t fire them. The previous reviewer (M) must have been having a bad day for the low rating.”
“I've only been a few times, but have had a good experience each time. The first time they patiently helped me get everything I needed to send in some legal documents and pre-paid envelopes I needed to include. Another time I needed to pick up a prescription my mother sent to my house by accident, and they were great then as well. There are so many moving parts in the postal service, I never expect them all to go well, but specifically the front desk folks at this office are lovely!”
“The clerks here are so friendly and helpful! Each time I have taken a package to mail the clerks are efficient and knowledgeable. They clearly explain the different options and prices. I feel able to make a quick decision on the best option.”
“People hating on the USPS need to chill. It isn't a business, it's a government service. It is part of the baseline, rudimentary infrastructure that makes things run, like roads or emergency services. UPS, Fedex, etc. would not be profitable businesses if they were responsible for providing the services that USPS does, such as deliver mail to rural locations, provide low price flat rate shipping, and media mail. I agree that USPS could be more efficient and sometimes can be frustrating and slow, but we can't have widely accessible public infrastructure if companies like FedEx and UPS don't pay their fair share of taxes, underpay their employees, and only operating in regions which are profitable, leaving the unprofitable parts to USPS, our friends and public servants.”
“A great post office location. Convenient with lots of easy parking. Helpful staff, good supplies, and decent post office boxes. Baffling that they were going to shut this location down.”
“Ms. Lisa is amazing! We’ve been here since August of last year and the few times we’ve stopped in the post office it has always been Ms. Lisa. She’s very helpful and efficient and ensures that when mailing a box that we’re using the right one with correct postage. One time I accidentally used a priority mail box that wasn’t labeled flat rate and she caught it and I didn’t realize how much cost difference was to send between the two. Ms. Lisa made sure I got the right box as I had already prepaid and hit me with some knowledge that I use going forward. I really hope that while we’re here that Ms. Lisa is permanent as she has such a positive energy and friendly vibe there. She definitely has the Aloha spirit ?”
“I’m surprised to see such low ratings, but seems to be in part due to frustrations with passport service and a particular associate.
The three female associates working here have always been so sweet and patient. The line usually moves fast.
My only issue here had been with the one associate who has been mentioned a few times already in other reviews. I can say I have also experienced this associate’s condescension, which in my cases had to do with my package being too small, as I was told, and then another time my self-printed label being too small. Here I thought I’d be more economical with resources. ??♀️ I’d never before been told my items were too small for mailing. Another time I was lectured on what may happen if I was shipping non-media items with a media label, even when I acknowledged I was shipping qualifying items (a bunch of CDs).”
1:30 - 4PM 9AM - 12:30PM
1170 Nuuanu Ave Ste 105, Honolulu
Post Offices
“Just reminiscing, the photo of the bricks? There use to be a commune living building here, where you shared the kitchen and bathroom. Held a lot of people for I know. I used to live in it and every Mom had a place when it came to the children. Some worked and some babysitters and others cooks. I hope the post office people don't mind, matter of fact ?? I'm glad that they are here for this was a safe place to be, and so are they.”
“Super easy and convenient experience. I’m so glad another reviewer mentioned there’s a parking lot across Pensacola under the bridge. Plenty of parking spots open vs the small parking lot next to the post office. There’s a self-service kiosk in the foyer of the building where you can do nearly anything you need to… Print labels, ship packages, get insurance for your package, weigh and measure dimensions for packages. And the foyer is open even during off hours, so you can visit the Post Office when there’s no line and do your business then. There was a super friendly and helpful lady in the foyer today assisting people as well! Zero complaints, will definitely use this location again.”
“I understand it’s a hard place to work and the staff always tries their best, so i’m thankful for what they do and I have never had a problem they couldn’t try to fix”
9AM - 4:30PM
335 Merchant St Fl Ground, Honolulu
Post Offices
“I had to urgently intercept an important mail that unfortunately had the wrong address listed. When I came, it was not too crowded at all. The person who really went out of their way to help me that day was Alfredo, he called the supervisor immediately to inform the carrier to halt the return of the mail and promptly contacted me when it was back at the post office. I appreciate it so much. Thank you again! Mahalo”
“Today 7/24/24 is the 3rd time in a month your postman has delivered my and my neighbors mail to the wrong mailboxes. I’m complaining for my neighbor as well. What’s going on??? We live on Hinano St 96815. Please be more accurate. Mahalo!”
“I love the convenient after hours of it being open for the working class. I usually can't make it to any post office but this location closes later at 8pm on weekdays! New discovery of this location has made it possible to get boxes out if need be. Service is great too, they are quick and friendly. There is a nice breeze sometimes too while waiting in line. :)”
“thank you miss irene and miss michelle for taking care of me and all the boxes in the world!!
you two ladies are amazing, thank you for patience and kindness”
1:30 - 4PM 8:30AM - 12:30PM
1300 Freedom Ave, Joint Base Pearl Harbor-Hickam
Post Offices
“I'm just gonna say it - the folks at this post office are AMAZING! Always helpful and considerate - truly dedicated professionals!!! When I am in they point out ways to save time/$$ -!just really awesome! Shout out to Joanie who helped me rescue a (stampless - completely MY fault) card from the outgoing pile! They are really living aloha here!!”
10AM - 4PM
1001 Kamokila Blvd Ste 115, Kapolei
Post Offices
“The best location and friendliest people!
Queen and the rest of the Post Office staff are great at their job, they always makes sure everything is good to go and are very friendly.
This location is perfect and will always be the place I go for all of my shipping needs!”
“I went here on a weekday afternoon about 25 minutes before closing, three people in front of me in line, two employees : I was in and out, having posted my package and bought stamps within five minutes. Good experience.”
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“The gentleman at this location (middle aged Asian guy) deserves a raise! Overall just very nice, accomodating, and helpful as I packaged something to ship back home.
FYI - this location is a cash only one. Looks like that's the case with most USPS locations on the island, seems to be some kind of policy set recently.”