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“I worked with an amazing representative Felicity. My son was buying his first home and Felicity was so quick, knowledgeable, and the transaction was seamless. I have a construction company and I’m a realtor and in the 25 years I have been in this business, I have never had a bank and representative operate as efficiently as they have. I look forward to my next transaction with them.”
“With accounts at 3 banks in rathdrum I must say P1FCU has treated me great they understand my situation with personal and business accounts and treat me fair thank you !”
“Beau at the counter was amazing. I didn't know there was customer service like that anymore. He was kind, accommodating, ans made it easy to be across the counter from him. 10/10 recommend him. They were busy so it made it difficult to see someone about a bigger issue like setting up a savings account. I would decrease it by .5 point for that but because Beau was so awesome I'm going a full 5 stars.”
“Needed to take the time to mention John DeLuca senior mortgage loan officer. He was absolutely amazing to work with and I would recommend him to everyone he is knowledgeable, friendly, and a straight shooter. John will not steer you wrong and will help every step of the way. Please give this guy a raise ICCU he is certainly a vital asset to your company.”
“Tired of spending up to 2 hours in our bank trying to cash out a matured CD and opening another and the hassle because it was a trust account. Walked in to Horizon with papers, joined, wrote check and was out in about 35 minutes. So impressed decided to open another CD and teller was able to handle it in less that 10 minutes "be cause we have all your information ".”
“Jennifer and whoever the manager that helped her today are the kindest people. Thank you for your kindness and willingness to help and go the extra mile for me. I appreciate y'all and hope y'all have a blessed day ❤️”
“A great CU and esp for auto loans. I always have good service. I might take a half point off for over payments not going on principle without elbow grease. Anyway it all goes strat at payoff time. In context you battle this at most lenders. Ford and Toyota Credit aps make the process a hair easier. But many cars don't qualify for Corp lending. P1FCU is my go to lender. Thank you P1FCU”
“Friendly and helpful staff. I've banked with numerica about 5-7 yrs. Not happy they won't sell rolls or boxes of coins unless it for business use. They helped me get my car at awesome apr with decent payments.”
“This review is for a diligent employee at the Post Falls branch - Josiah. I am a real estate agent and the title company, the personal representative of the property and myself could not get anywhere with the corporate or people in charge of loan pay-offs. A request had been on-going since April while the property was in escrow. We had 1 business day to keep the transaction from falling apart. Our title officer had never encountered such obstacles in getting a pay off amount. I walked in to the branch and told Josiah I was very frustrated with the company he works for but I was not going to take it out on him. I just needed help. He assured me by the end of the business day he would contact the right people. He followed through and Global Credit Union is very fortunate to have a dedicated and responsible employee.”
“I set up my account and cd today at Post Falls ICCU. I was assisted by Taylor C. She was very knowledgeable and explained all steps clearly. I will definitely recommend ICCU to others.”
“I’ve been to many branches. This one has the best customer service!! Tellers are always willing to take the time to solve problems.At another branch yesterday, one of my concerns was completely blown off, offering no assistance at all. I was ready to leave the credit union for good.Today, at the Crossroads branch, Will was amazing. Listened and solved my online banking issue. Because of how he handled this, I will stay with STCU.”
“Kari helped us set up an account. She was super helpful and we enjoyed talking with her, I definitely would recommend asking for her, super friendly and knowledgeable! Thanks Kari!”
“Pretty good in person service. I dock a star overall due to issues with the bank denying direct deposits or charging a 6 dollar fee to process them... I don't know why there's a 6 dollar fee for bank people to do the bank work.”
“Absolutely love this bank. Customer service is always top notch on the phone. The in-person experience is even better. Had to make a rather large purchase in their parking lot for a car and they gave me great advice and had my back. Will stay with STCU forever!!”
“Have been a member of Global for years. I have always received the very finest service. Everyone is down home friendly and very professional. Wouldn't want to bank anywhere else!”
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“I've been a member for over 5 years and I've never had any instances of screw ups on the banks part. Always very personable and friendly! I've done business with Dalton Gardens and CDA and have had only good experiences! The only time the lobby is closed is if it's before 9am, in which case the drive through is open. Very happy with this credit union.”