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“Alfredo was professional and very knowledgeable and answered my questions thoroughly. Made sure I knew about all of AT&Ts products and services and how they can assist my needs. Should anyone I know need assistance in telecommunications I will be sending them to him directly.”
“Sienna and Amanda were extremely helpful with my transferring of service and phone upgrade. Both were very knowledgeable about their products and service. They turned a very stressful situation into a great experience. Thank you guys!”
“I stopped into this AT&T Store to get a new SIM card for my phone while traveling and the customer service was fantastic. The person who helped me was very patient and answered all my silly questions about data plans without making me feel rushed at all. The shop itself was very clean and had all the latest devices out on display to test out while waiting. They got everything set up and fully activated on my phone in just a few minutes so I could get right back to my trip.”
“Allen and Garett provide excellent service and insight to a concern I had regarding a possible hack to my phone and information I have stored on my phone. They checked every security aspect on the device and assured me everything is protected. I appreciate their service and expertise.”
“We have been going through this meridian idaho location for Ana few years now because Luis is amazing and has always gone above and beyond for us. I have never had this level of customer experience anywhere else. I will continue to drive from caldwell idaho to Meridian Idaho just to be helped by Luis. Highly recommend this guy for all your cellular needs.”
“I went to this location because i had dmg to my phone and thought i would just upgrade. according to Casey/Kasey i was not eligible though i was 24/36 months into this phones contract. he did go above and beyond and helped me file an insurance claim. I will admit now im a bit disappointed because if i had gone to a real verizon dealer (not an authorized dealer) i would have qualified for an early upgrade since im more than 50% into the contract. im unsure if he even knew this. He was a great deal of help though and went beyond what i would have expected with helping me file my claim.”
“Very helpful gentleman. Made sure my phone had screen protector and case done before I left. Helped with the transferring between phones! Highly recommend this store!”
“Shane and staff were amazing. Shane made sure and answered all my questions and showed great knowledge thru the entire process. The patience and excellent customer service makes me glad I switched our cellular service to ATT. Thanks Shane!!!”
“Emily was very helpful and knowledgeable about the questions and products I asked about. She was also able to make all the changes to my plan and phone with ease! She also showed me different features of my plan and saved me money! She was a delight to work with!”
“Awesome experience. They had the parts I needed in stock for my 5-year-old phone. The repairs were done quickly with great quality workmanship. Will be coming back for my next phone repair.”
“The service rep I had did a fantastic job helping me purchase a new phone for my business Verizon account. I went in to get a new business plan, but in the end kept the one we already had because of the international calling. The sales rep did not try to sell me something that I did not need, or that would be more expensive.
I appreciated this a lot.
When I had troubles with my new phone a week later, he ordered me a new one, no questions asked. He also fixed some settings on my current phone. So when the new device came in, I didn’t think I would need it after all, because the current phone was no longer having the same issues. I offered to pay for it anyway, and he said it was not a problem, that I could keep my current phone and did not have to buy that one.
Two times in my interaction with this rep, he impressed me
He was knowledgeable & professional, and most of all gave me great customer service. He said he’s worked there for six years. I will return again and recommend him to other people.”
“This is the best AT&T store I’ve ever been and Jim was so helpful finding me the perfect high wattage block and helped me with some issues I was having with my apps!!”
“Rylan was an awesome help! I had been to 3 different stores before and no one could help get this phone working without trying to sell me something I didn't want or need.”
“Bret at the Meridian Idaho location has been so so helpful. I love this store, best insurance for all of our devices!!
Also Josh has been a real life saver this last week. If you have a teenager you need this plan! These guys rule!”
“Gabby was awesome. She helped me get my hey google back. The staff was very polite and friendly. We had a good conversation while she was working on my phone. Definitely coming back here if I have any future issues”
“went into the store not knowing what I wanted very friendly staff inform me about the Moto G6 and all the features explained it to me because I'm a very dense person and they were very clear and positive about the answers I will continue to visit this establishment because of the friendly stashed and the great attitudes that they had for a person like me I will also recommend this establishment to my friends and family in the future”
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“Dropped in for new phones and worked with Hudson and Jeremiah. As a 25-year Verizon customer, I've upgraded a lot and this was the best/easiest experience ever. I didn't expect it from an affiliate.”