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“Megan, the store manager, was very attentive to me each time when I inquired about printing booklets for our high school 40th class reunion. She was so patient with my many questions and never made me feel like a nuisance. Everything published and printed was completed to perfection and done so very promptly. I would go back to this Algonquin location in a heartbeat for future productions. Megan, you're the best! Our Class of '85 thanks you, too.”
“I came here on Monday, July 28th at 6:20pm to return/exchange some items, and the two employees working were the absolute best. The lady who assisted me was friendly, informative, and helped me through the process because I have never returned something before [through FEDEX]. And I'll tell you what, I would actually return things more often if I knew how easy it was!! LOL”
“The fastest,friendliest service. Dropped off two boxes to be mailed to Poland. Took less than 5 min and the staff took it out of my car. Good place to send $ to Poland too.”
“Friendly staff, convent hours. If I could get a receipt before leaving the store, that would be better. I am sure that is a UPS thing though. I did leave my email address and had a receipt email within 10 mins that had a link to all the information I would want. Would use again.”
“I highly recommend this FedEx location for printing services. I designed products on Canva and ordered them through Canva for pickup at FedEx. FedEx printed my product for me, but there was a small issue with the paper type when I went to pick it up. They were actually the ones that brought the issue up to me to make sure what they printed was what I wanted, and they corrected it right there for me. Not only that, they answered another question I had about a Canva design I was going to submit through the online FedEx order form (less expensive to print that product through FedEx than Canva) and printed it for me while I waited. The employees were all incredibly friendly and went out of their way to make sure I was satisfied with the products I was having printed. I would absolutely recommend them for printing services!”
“On my way home from work with packages to drop off, I pass two other UPS stores to come to this specific location. The employees are always polite and quick. And they have always had a super sweet shop dog around.
I will always do my shipping here if it means I get to pet Dodger?”
“Big thanks to Adam for helping me out earlier today. This dude is a trooper.
However, as I was setting myself up for the print station, another customer came in and reamed Adam out when he tried to explain something about missing information, but this lady was just not listening and becoming increasingly rude and aggressive. I could feel myself become incredibly agitated and angry at the way she was talking to him. She was a world-class moron... unbelievably entitled and stupid. But Adam handled it like a champ. Despite her not listening to a single thing he was saying and threatening him, he remained calm and composed whereas I was ITCHING to turn around and give her a piece of my mind. But he got it covered. Managed to cool her down a little and help her on her way. So yeah, huge props to Adam. I don't know how you do it, dude. I sure as heck couldn't. Customer service is tough as nuts.”
“Woodstock IL Store is my go-to from Marengo where I live. I only use this spot. They get 11 stars from me. Val, Gabe, forget the other male staff member name, very knowledgeable, friendly.”
7:00 AM - 5:00 PM
1051 E Main St suite 105, East Dundee
Shipping Centers
“I been driving almost 7yrs ,I been here right at 6months and im telling yall this is A GREAT COMPANY ,gooood miles,respect,the equipment is superb,the people here treat u really well. Thank you Steve,Ms Nadia,Dan and Ms Olga,and Alex and crew ❤️”
8:30AM - 7PM
180 S Western Ave, Carpentersville
Shipping Centers
“Kesha, was of great help to me today very friendly and helpful. I had several important documents copied and she notarized one for me too. very kind and truly an asset to UPS. Thank you for the great and expedient service.”
“Good service helpful helped me pack my Amazon returns but made me pay a few bucks for packaging when it’s supposed to be free Amazon states no box required just a QR code which I had so idk maybe the employee was new but he was still professional and nice and helped me out but think he didn’t fully understand how the Amazon returns work guessing he’s new”
“Big thank you to John who kindly explained their packing options, helped me pick a box size and then got my item securely packed for shipping. Appreciate all your help!”
“Lucinda called to follow-up when I missed the initial delivery attempt and communicated with the FedEx associate to re-attempt the delivery same day! Very thankful for their quick response as it was imperative to receive the items in the package. Thank you!”
“I had to get a mailbox when we were traveling, so I found this place and I couldn't be happier. The fact that you can reach the owner is amazing. His customer service is on point. Thank you!”
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“Possibly the most efficient UPS store if not shipping establishment in the area to conduct business in. The staff are very knowledgeable and are able to answer any questions, and they go out of their way to assist me and my elderly grandparent when we both visited on one occasion. They are fast even when they're short on staff. A lot of the negative reviews for this store are laughably incompetent, because many of them are problems with UPS delivery services themselves rather than the store staff. If you're looking to conduct shipping business, I HIGHLY recommend this store.”