2144 W Galena Blvd, Aurora IL 60506
“Today I was buying paint at this location today and was helped by Tammy, who was not only fantastic, but super helpful and extremely patient with me because I kept choosing the wrong base paints for the colors I was choosing. I am so grateful for her help and she was amazing!!”
994 N Lake St, Aurora IL 60506
“I love going to this location lots of parking, friendly people, everything I need is there , lots of sales, clean, and believe it or not, but no dust on products.”
904 N Lake St, Aurora IL 60506
“Cashier Michael is just trying to do his job. There is no reason for rude customers (Iike I experienced ahead of me). Be kind people. I hope he had a better day.”
1100 Jericho Road, Aurora IL 60506
“Talked with Don at the Aurora/Montgomery store. Wow! What great customer service. He was really nice, we talked through prices and how the exchanges worked. He even went in the back to ensure the equipment was available for today. As I come by more people who lack customer service, this becomes more important to me as a core business value. Thanks Don!”
443 Rte 59, Aurora IL 60504
“Went to get my first impact wrench and Jose kindly let me know the battery I choose wouldn’t fit and let me know the right type, saved what he already rang up so when I got back in like we were ready to go and let me know of the warranties and upcoming tent sale! Thanks! 5 stars!”
406 High St, Aurora IL 60505
“Here is a real hidden gem in Ole A Town! A great place to go for the basics, mechanics hand tools. The place is floor to ceiling stacked with Cool Tools... (Think Thrift Store for Tools) and you'll know what to expect here at Missy and Jose's Little Casita! ????????️?️???⛏️?️⚒️⛓️??????.”
1250 N Orchard Rd, Aurora IL 60506
“Brittany at Home Depot doesn't just sell flooring; she curates a seamless, stress-free experience from start to finish. Navigating floor materials, subfloor preparation, and layout options can quickly feel overwhelming, but Brittany completely turned that around with her exceptional expertise and genuine care. She took the time to listen to my vision, walked me through the pros and cons of different materials for my space, and offered invaluable advice that saved both my budget and my project timeline. Her positive energy and deep product knowledge made the entire process collaborative and enjoyable, elevating what could have been a routine hardware store run into a top-tier customer service experience. If you’re planning any flooring project, go see Brittany—she is an absolute standout professional who genuinely cares about getting the job done right!”
1250 N Orchard Rd, Aurora IL 60506
“So I was happy working with Home Depot and it appears that the install of the backsplash was done properly but I was not impressed with the installer from GS FLOORING who did not do a great job cleaning up after. Wasn’t happy that the installer did not protect the area he was working on with a drop cloth or something.”
1250 N Orchard Rd, Aurora IL 60506
“Need more employees here! Not enough people to help me with things but the ones that are very helpful and good. I have no clue about many things and it was tough finding someone to help me with my project I waited 30 minutes. I understand there is limited people working right now but they are open and essential and need more people to help someone like me.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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