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“Our interior design firm works closely with Studio 41 on all of our projects, and Arlene is truly exceptional. Over the years, I’ve worked with many companies and sales associates, and she is by far the best in the business. Arlene is knowledgeable, approachable, and consistently responsive. Qualities that make every project run smoothly. Thank you, Studio 41, and thank you, Arlene, for your outstanding service.”
“My experience at Menards was wonderful. Very kind and willing to help employees. The atmosphere was extraordinary. The ambiance set the move. Very clean store. Fast service. Keep up the great work guys. I will be back.”
“Looking for a sled for my son. Naperville ACE had just what I was looking for. 4 registers open this afternoon. No wait. Friendly staff. ACE consistently does a fine job with signage and the higher cieling in this store made it a breeze to find exactly what I was looking for.”
“There is a greeter as you enter where you can find what you want by asking right when you enter. The selection is quite extensive with different price points. I will definitely return when I am in the market for a new product.”
“Saved my booty! I needed a key copied and the other place I tried with the automated kiosk was pretty pathetic and couldn't find the blank, hung and wasn't responsive and when it finally worked the 3rd time it wanted to ship me a house key for my scooter key blank.
Contrast with Buikema's Ace where they had 3 different blanks in stock of varying length and I could pick my size and their computer aided key machine made it flawlessly the first time. WELL DONE Ace!”
“Top notch sales and installation crew! Sales walked me through process. She was sympathetic we didn't have hot water in weeks! I believe the installation was the next day. The installation crew were very professional. They were in out! Talked to me and made sure I was satisfied!”
“I have a snowblower that has not been used in years...brought it to the Toro dealer and was told it would be 5-7 weeks to have it serviced....I brought it to Russo's yesterday and was told it would be a week or 1 1/2 weeks but they would try and get to it sooner. Today (next day) I got a call that is was ready....super nice people and GREAT service”
“Really helpful employees. I called ahead and someone answered the phone on the 2nd ring! Felix was able to answer my question. I went to the store and was greeted by the cashier and helped right away. Ace is the place!!”
“The great guys at Ferguson not only helped me determine the part I needed, but also found it for me at one of their branches where I got some helpful advice about installation. Thanks!”
“Needed an item off the top rack and Malique and Alex were very nice and helpful getting it down for us. These 2 young men made our shopping experience an absolute pleasure. I wish more people were as polite and helpful at other stores. We will definitely be back to this store even tho its a bit of a drive. 10/10 experience shopping here.”
“I’m an arborist and my diameter tape lost a screw. Glenn at Buikema’s next to the Naperville fresh market helped me. He found the right bit fixed my tape (that has measured hundreds of trees) and sent me on my way. It was the best service. Thank you so much for your kindness Glenn.”
“We went there at 9:35 pm ish it was 29 mins to close but everyone seemed so chill, we went there to buy the flush lever and return the pain the employees were so sweet and respectful!”
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“We’ve been a loyal customer of this store for years, relying on them for parts and units. The staff is always ready to assist us whenever we need it, and they’re incredibly kind and helpful, especially Elaine. She’s been instrumental in helping me through several challenging situations, and I’m incredibly grateful for her support. We’ve never had any trouble sourcing parts from them, and they always provide us with what we need.”