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“Stopped in a few days ago to talk about my Rent but no one was there at the time and I was about to leave and Tina pulled up. She asked what i needed and if she could help and asked if i could wait until she got inside and apologized for no one here and she really help me out this day and she answered all my questions. It looked like this day was a long day for her even though it was 10:30am, but As we were talking she stated that she is from another district and this will be her last week in the district. I told her I'm coming over to where you are from now on to ask questions and pay if I need too. She is SOOOO FRIENDLY and doesn't mind answering any questions or helping me fix any problems I've been having!!! It will be sad to see her leave!!!!!”
“This was the most seamless and wonderful experience I have had setting up a storage. Anita and chinika where the most wonderful people and made my life so easy by explaining the app to me.”
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“The call center grossly messed up on the type of unit I needed. I asked was he the manager of the 9800 S. Harlem location and he said yes but truly he was only the call centerI told him exactly what I needed and he gave me an extra large one the manager of 22 years here at the 9800 S. Harlem location fixed my problem and instantly provided us with the correct size.”
“Jacob assisted me with setting up my storage unit. He was professional, funny and very helpful! Jacob even went so far as to waive one of the fees and made sure the unit was tidy and met my expectations. Made my experience 10/10!”
“Daniel was very attentive and helpful. He made sure all our questions were answered and made the whole process super easy. I definitely recommend asking for Daniel if you want a great experience!”
“My overall experience so far has been very nice. The gentleman I dealt with his name is Rennie. He was very informative and helped me through the process. he explained everything very open and easily, and guided me through my decision-making. This is my first time with a unit. So I’ll keep you posted.”
“To find someone as pleasant, efficient, caring, and willing to go the extra mile as Diamond is not only extremely unlikely but practically impossible. She resolved our issue with true expertise and was so kind to us and all who entered. If it weren’t for Diamond, we would’ve walked away from this facility, but she made all the difference. Promote this true gem!”
“Rey and team are GREAT! So helpful and willing to stick around to assist. I have had weird experiences with other facilities but this one is top notch with customer service, and cleanliness. I love this place! Thank you Rey and team!”
“Great experience with Extra Storage Space! The facility is clean, secure, and well-maintained. The staff was friendly, helpful, and made the rental process quick and easy. Highly recommend for anyone looking for reliable storage. Management (Kevin) at this location is top notch!”
“The Manager was very helpful and super nice. She was able to get me into another unit after my reservation expired. She made what could have been a terrible experience a very pleasant experience ^_^
Update: I’m back here again in 2026 and I received great service from Alex!!!!!”
“This is my first time here at Extra Space Storage and Ms Carla is so informative, helpful, and hands on. The place is very clean well organized. I have no worries at all. Thanks Ms Carla!”
“Trevor was great and made the process quick and easy
I had to come back and give praise to Carlos as well. His customer service is unmatched. You guys are the best!”
“Great experience! The Dominique was friendly, professional, and very helpful throughout the entire process. She answered all my questions, made everything easy to understand, and provided excellent customer service. I highly recommend this storage facility because of the outstanding staff.”
“TET Lighting Solutions would like to thank Leon at Extra Space storage! Your professionalism and positive attitude was instrumental it the completion of our project. Thank you!”
“Frank was extremely helpful and made the storage rental process very easy. He answered all my questions clearly, was professional and friendly, and provided great customer service.”
“Laquisha is awesome she helps me when I need help lowering my rent she is very professional and is very knowledgeable about her building and ps business I recommend her any day to anybody. Thanks for being you.”
“D & Sylvia were absolutely amazing! They made this experience amazing! Everything you would ever want. Swift transaction, genuine conversations. Would recommend this storage space 110%”
“Dan and Ally were phenomenal in helping me set up my storage unit and explain all the details easily for me to understand and follow! If you’re looking for a place for Short or long-term storage extra space storage is a great choice! I’ve been a resident of the area for many decades, and this company has come in handy numerous times!”
“Many thanks to Abel, the manager of the 615 W. Pershing Rd facility in Chicago! He was kind, patient, intelligent and truly went above the beyond the call of duty to help us out. I can't praise him too highly. That he acted as if it was all in a day's work speaks volumes for the quality of Extra Space Storage. Kudos!”
“Thank you Rene, for helping me stay and be a customer of you, and finding me better prices than other storages, I'll definitely be back just when your around. You have an awesome vibe.”
7:00 AM - 7:00 PM
1301 S Rockwell St, Chicago
Self Storage
“Marco and Caleb were excellent movers. They arrived in a timely fashion and were able to pack as well as move everything to storage efficiently. I hope that I would be able to work with them. Should I use Clutter services again :)”
“So grateful to have found this location and the staff at StorageMart on 1015 N. Halsted are amazing! We have been here now for many years and it's been great. Cory, America, and team are very helpful and we thank them so much! I highly recommend this location for storage needs.”
“Great service from Jermaine and easy to communicate with! Since I'm deaf and he's willing to communicate in different ways and showed me around as well!”
“The clerk Joyce is very nice, thank you for your support and services. Certainly public storage is a wonderful storage company. I have moved my sister from Pasadena California to LasVages. And used there storages, at that time. Thank for the staff at Lincoln St in Pasadena. And the store I n Fair Oaks, in that town. Thank you so much.”
“The ladies were very nice. They were closing but still allowed me to come in, they were patient and answered all my questions thoroughly. I left purchasing a unit and very satisfied.”
“Thank you Stephanie again for all of your help. It was nice speaking with an Manager and not a robot. She answered all of my questions and kept me laughing. It's good to have a good personality dealing with the public.”
“Amazing customer service! Marisela was so friendly and helpful. This process was way smoother than expected - would definitely recommend and I’ll be using this service again!”
“A friend advised me to buy a room because I can't fit everything in my room anymore. Thanks to him, good advice, there's a lot of free space in the apartment now.”
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“Wonderful organization, we rented an office space with Extra Storage and the staff really took great care of our needs. They hold our mails and reach out when anything comes in! Highly recommend if you need an office space or storage. Tim K is the assistant manager of the Bridgeview location and he’s been great to work with!”