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“The frontdesk was lively and attentive. They also have a person updating the wait times and explaining the delay, which we greatly appreciate. The car we had was awesome. The system is organized and easy to navigate.”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“Not much of a writer on these things but because of the great experience I had with enterprise I figured why not, they deserve it. From the beginning to the end everything was quick and easy… perfect! To add after several flight delays and hotel imperfections that I had to change my room it was good to have one non issues experience in my travel so thank you Enterprise, keep up the great work and thank your staff!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
“I’ll be honest — the name “Rent-A-Wreck” gave me pause at first. But after Hertz unexpectedly canceled on us, they were the only ones with availability, so we gave it a shot. I am SO glad we did.
From the moment we hopped on the shuttle, everything felt easy and welcoming. Derek, who picked us up and also works the counter, was incredibly hospitable. He shared the fun, cheeky history behind the company name, which immediately put us at ease. He also managed expectations up front: these aren’t brand-new flashy cars, but they’re solid, efficient, and get the job done. And he was right — check-in was quick, and our car ran perfectly with zero issues.
I was traveling alone with my son, and the entire experience felt breezy, comfortable, and safe — exactly what you hope for in a stressful travel moment.
The real test came at return time, when Chicago was hit with a full snowstorm. Despite the weather, the team welcomed us warmly. They told us to stay in the heated car while they handled everything outside so we stayed warm, dry, and safe. Because the storm had their entire fleet sold out, including their shuttle, Lou personally drove us back to the airport in the same car we had rented. That level of care is rare.
After dropping us off, we realized we’d left a bag under the seat. Even with the blizzard still going, they handled it immediately and responsibly. They’re holding the bag safely for a family member to pick up in a few days — no hassle, no attitude, just genuine kindness.
These are hardworking people who truly take pride in what they do. Rent-A-Wreck ended up being the unexpected hero of our trip, and I couldn’t be more grateful.
Highly recommend. Thank you, Derek and Lou! ?”
“Did a tour on 11/17/25 with the maybach gls600 my driver Jose was extremely professional and would recommend him to anyone that plans on doing the tour. Will definitely be booking again. He was an amazing driver and had a very awesome personality and definitely made it an amazing experience with DS luxury.”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
“I highly recommend this company. Communication is A+, they were On Time for the both pickups and my flight was postponed and arrived 5 hours later and they were waiting for me. Very friendly Drivers and made it so easy that I will only use them for my airport transportation moving forward. The rides were comfortable and made my travels from Wisconsin to O’Hare and back stress free.”
“Great car and great customer service. Was running a bit late to return the car and called ahead. Was very accommodating. Would definitely recommend for car rental.”
“Deon P. was very kind upon returning my rental vehicle and provided great customer service. He took the time to ask about my experience and made sure everything went smoothly. I really appreciated his friendly attitude and professionalism, it made the whole process easy and pleasant! Would definitely recommend. :)”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Had best price, fast check- in at airport (no line!), had choice of a few vehicles when we got to the garage, friendly staff, quick return. Car was very nice, clean, in good shape, and ran very well. At dropoff Tyre (or maybe Tyrie - sorry not sure how to spell his name) was extremely kind, professional, and helpful. Helped us get though the check out process quickly and efficiently and even unloaded our bags for us from the trunk. Great customer service. He and all of the other staff were definately working hard. Would be nice to clarify where to exit at pickup from the garage, the sign was confusing to me since all rental companies go out the same exit booth but it doesn't say Alamo on the sign so in my opinion would be worth a quick mention at check in, but that's not Alamo's fault. Overall can't complain, was a great experience and would rent from them again!”
“Nick at the Sheffield location went above and beyond to make sure I got exactly the car I was looking for. Really appreciate him finding the right car at a different branch and referring me to them so it could be a perfect fit for me.”
“I want to give out a shout-out to Victor pineda,he was very polite and very helpful and the rest of the staff was very nice as well smiling and saying hello?❤️”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“Quick, kind, and polite. Brian set me up with the right car for the trip and advised me on toll booths, as I’m not familiar with the area.Thanks to Brian and his professionalism, I would highly recommend SIXT to anyone needing a rental.”
“I recently rented a car from Enterprise in Lincoln Park and had a genuinely great experience. I've rented numerous times since moving to Chicago and have had mixed experiences elsewhere, but Enterprise was a completely different story. It was incredibly convenient that they're open on Sundays since that's not something you can count on everywhere. Cameron, who helped me, was outstanding. He took his time walking me through everything, from the rental process to a full walkthrough of the car's exterior. That kind of hands-on attention made the whole thing easy and stress-free. I'm glad I made the switch. Highly recommend this location.”
“I brought my gls 450 to Tony Auto Collision. They did a very nice job and deal with my insurance and fight for me to got me the original part not after market. Very satisfied.”
“It was my first time using a rental from Enterprise. Their location is easily accessible. The process is fast. The few problems that I have are 1) The deposit amount should be told as you soon as you walk through the door. Don't wait until I provide my debit card, my ID, and my information because after you tell me the deposit, I'll decided if I want to continue with the process. 2) Speaking of deposit, $300 is ridiculous and excessive. I wouldnt mind paying $100,150, or $200. 3) I would like to know what vehicles are available when I walk through the door. So if all of the suvs are gone, I would like to know that when I come in the door. Dont just assume I will be ok with the cars left”
“I reserved a car online and was able to pick it up without any hassle. Anthony took care of me, and he went above and beyond making sure I got a rental that met my needs. When dropping off the car, he remembered who I was and followed up by asking about my weekend and extending sincere comments and wishes to my replies. The customer care experience these days across many industries is so impersonal, I am glad to see that’s not the case at this Enterprise location. Additionally, the lot had plenty of cars available, and while I was there, I observed everyone in the office always on task taking care of customers.”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“I searched for a 24 hour car rental and came across multiple rental agencies but chose to go with Alamo (Ohare Airport) location and they did not disappoint. I did everything online which was a breeze to navigate through. Reserved the type of car I wanted head out and to Alamo showed my license to a smiling representative and they directed me to a selection of clean ready to go SUV's. When I was done the return process was just as easy . Pull forward the attendant scanned the car in and said have a good evening and thank you for choosing the Alamo. That was the easiest and most pleasant experience I have ever had renting a car. Thank you Alamo!”
“My vehicle was recently rear-ended, and the insurance company is dealt with was only approving a small sedan vehicle for rental (even though I had an SUV, they would not pay for something similar). Fortunately the manager, Jacob, helped me out a great deal. Although he couldn't put me in an SUV, he offered to charge the same price that the insurance company was paying for..... but for a slight larger & more comfortable sedan. I appreciated this so much cause I'm a bigger guy. But aside from that, he was also very professionalable and knowledgeable. He was also very quick and efficient.”
“There was an issue with the car leaking a little oil so when I was sure it had enough oil I drove it back to Enterprise and although they didn't have another rental for me at the moment they got it fixed as quickly as was possible and I was back on the road. The assistant manager was absolutely great.”
“My experience was fast, effective, & informative! My rep walked me through the entire process & explained everything in detail. Retrieving my vehicle was simple & easy as well!”
“Very friendly agents unfortunately this location only had a few compact cars and mini vans from the two I choose a compact car ( I drive an SUV)to my luck it had less than a quarter of gas. In future the selection if vehicles could be more clear.”
“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”
“Awsome rental car experience they made it so easy picked me up from auto shop and made my reservation fast and when dropping off rental made it easy also and took me back to the auto shop awsome customer service experience love the drop off and pick up service also”
“Very kind staff. I had to get a rental while my car was in the shop.They always called me and followed up. They were very helpful! Only issue was they take a while to answer their phone, but it’s because they’re always busy. Overall, very good service!”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“The service was awesome. We used Paragon to move our son to his dorm. The van was clean, fresh, and well maintained. The owners treated us with kid gloves and we felt like family. We will use the services again for our daughter's move in next year. Thank you Paragon!”
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“Overall experience was excellent. Andres and K were especially helpful with facilitating pick up and drop off at Berwyn location and that made the experience great. Would definitely recommend to others and look forward to there next time we rent through Berwyn Enterprise! Thank you!”