{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I cant thank Kyle enough for helping me for this entire buying experience so easy and enjoyable. I will make it a point that if a friend or family needs a car to go see Kyle Lackner, Vip manager!!!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“We made a reservation and even though they didn’t have cars available when I arrived to the place, they still respected it and found me a car that was brand new and very clean. They provided great service and didn’t push me to get any extras.”
“I needed a pick-up truck and reserved then drove the location. They had none but quickly found one at another location. Mike went to that location and met me and we were on our way quickly.”
7:30AM - 5:30PM
540 N Cass Ave, Westmont
Car Rental
“The Enterprise car rental process was completely seamless. I arrived at 8 o’clock for a reservation early, which was booked for nine, but since I was the only one there, the woman at the counter was able to process and get me in my car within five minutes. I also had a very nice rental car which was upgraded. The process of returning the car on the weekend was also seamless. There’s no doubt that Enterprise hires the nicest and competent staff that is delightful to customers.”
“All credit to the team for stepping up when it mattered. They handled my last-minute reservation seamlessly and accommodated my request to upgrade the vehicle at a fair market price. I also appreciated how positively they received my feedback on the vehicle and their willingness to act on it. The team was friendly, professional, and highly accommodating throughout the process. I would confidently recommend this location to others.”
“We have repeatedly used this particular rental center and have always had the best of customer service. We have been happy with the personalized attention and the vehicles we rent. Never any issues with anything!!!
This last trip coming home we actually had to use roadside assistance for the very first time. What could have been a very stressful situation........wasn't!!! What a very delightful experience dealing with that roadside company......and we were back on the road in no time.
So for us, everyone involved in this latest trip........more than 5 stars!!! We will continue to use Avis in St. Charles, Illinois for any and all of our vehicle rentals.....Period!!!!!!!”
7:30AM - 5:30PM
504 North Rte 59, Naperville
Car Rental
“Originally had a reservation with Budget in Aurora, when I arrived they had no vehicle for me but their Naperville location did - for whatever reason the Budget location in Apple Maps brought me to an Enterprise.
We quickly realized that my reservation was not with Enterprise, but the manager on duty informed me that they had vehicles available. She set me up with a minivan for the same price as I intended to pay for the Camry at Budget.
The customer service and hospitality at Enterprise was a night and day difference compared to Budget. At Budget, the lone employee was unable to even provide an address for the location alleged to have a vehicle.
At this Enterprise location, on top of their excellent and hospitable customer-service skills, they were also able to clearly answer my questions and address my concerns, all with a smile.
Pick up and drop off was simple as can be. No hidden charges, the vehicle was fully functional, 99% clean upon pickup, and 100% satisfactory for our needs. They helped turn a rough morning into a positive experience, I'd be happy to use their services again.”
“Shiva was fantastic to work with! We needed a rental at the last minute and he was able to get us exactly what we needed even though it was 20 minutes before closing time! I would highly recommend this location for anyone needing a rental!!”
“Great experience. Staff seemed to have a genuine interest in customer satisfaction. Rented a Chrysler Pacifica S for a roadtrip and it was comfortable/roomy, great on gas mileage and smooth ride in the highway. I’ll definitely continue using Enterprise.”
“Professional folks and a good selection of cars! The team members take to their explaining everything and make recommendations, sometimes wish they have more personnel on Monday mornings because they are busy and reduce the wait time.”
“Supervisor here is excellent, as is Joe - who I couldn’t believe just started earlier this month! Worked with my insurance, got me in what I needed, explained everything without being pushy about add-ons and were overall just great. No one wants to deal with the headaches of accidents and rentals but this helped ease the aggravation. Highly recommend.”
“I dont normally write reviews online let alone for a car rental company but i gotta give credit when credit is due. I've been renting from this location for quite a while now and I'm always satisfied with their service. On my last rental i requested a big SUV with a big cargo trunk for a family trip. I was originally given an Expedition, and i didnt really quite like how small the size of the back cargo is. Eddie came out to check up on me and ask me if theres a problem, when i told him i needed a bigger trunk cargo SUV, he immediately swapped the car with something more spacious. That right here is a great customer service. I will definitely use this place again and recommend it to the people i know.”
7:30AM - 5:30PM
16040 S Lincoln Hwy, Plainfield
Car Rental
“Everything about Enterprise customer service, quality, and care are exceptional. The only concern I had is driving a black suv, tinted windows and a North Carolina plate. I don't support ICE and don't want to be confused with one.”
“I had a great experience renting a car from Budget. The car was clean and well-maintained. The front desk staff were kind, and very helpful. They answered all my questions and made the pickup and return process quick and easy.And I would definitely rent from Budget again.”
“This particular sixt location is very convenient. And although I was late to pick up my car rental, Thad was awesome and was able to get me in a car without any issues. Thad is awesome and I'm sure everyone that works there.
Thanks for the good experience, and thanks Thad!”
“I had a wonderful experience renting from the Avis location in Naperville. The entire process was smooth, quick, and very professional. Sadaf was especially helpful—she was friendly, knowledgeable, and made sure everything was taken care of efficiently. The car was clean, well-maintained, and ready right on time. Excellent customer service like this really makes a difference. I truly appreciate Sadaf’s help and would definitely recommend the Naperville Avis location to anyone looking for a reliable and pleasant car rental experience.”
“Naperville Crew was very polite and helpful. Also the car was excellent. I Would Go Back There And I Would Refer My Family and Friends Too Go And Get their Car in Naperville!”
“I love this location CSR Jault very professional very nice customer service is above and beyond! Always keeps a smile I will be referring all my family friends and co workers to this location! Keep up the good work Jault????”
9AM - 5PM
1580 W Ogden Ave #345, Naperville
Car Rental
“Hertz Naperville Ogden location was great. Both associates who checked me out and in were very helpful and considerate of my time. I called to extend and it was a quick and easy process. I definitely recommend this place. I initially booked through Budget and they cancelled my reservation the day of pickup stating no cars were available. Happy they did because then I found Hertz and I will always choose Hertz moving forward! Great customer service, wait time, and cars available.”
“The kindness that Jaultiana showed me this past week when I dropped my car off at Budget Romeoville is something that I have to acknowledge. I had a very rough week and when I dropped my car off, I was filling her in on the week that I had. She listened to me, was extremely professional, and thoughtful, including working with me on my final bill. It was so kind, it literally brought me to tears. This is the true definition of outstanding customer service. Jaultiana, thank you again for everything that you did for me. I am so grateful and will be using the Budget in Romeoville from now on for all my rental car needs.”
8AM - 6PM
2561 Ogden Ave, Downers Grove
Car Rental
“Had a great experience picking up my car today! Cruz was very helpful and patient answering my questions. The car is very nice! Just wish the car I was expecting was available because it is the same I have at home but the upgrade to the next available car is easy to drive! Thank you!”
8AM - 6PM
11914 S Rte 59 #116, Plainfield
Car Rental
“Hi Hertz! I was there in Hertz of Plainfield to switch cars and Tyrone your new hire really STOOD out!! As his trainer went to the back to complete the behind the scenes work of my car switch ( low sitting Nissan to a jeep compass) Tyrone thoroughly explained why she had to check and review my warranty and Ford dealership coverage. Tyrone thanked me for my patience, showed top tier customer service by explaining the basics of my Jeep, parking features, lights , gas type etc..Also Tyrone did it all with a smile. You hired a winner!!!”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“My husband and I have been renting from Enterprise Rental for many years. This is the first time, we rented a van for our annual family vacation from the Bolingbrook, IL location and the outstanding service from Dylan was an amazing one.
Throughout our experience, he was very helpful and he answered every question my husband and I had with patience and professionalism, making sure we understood everything. We truly appreciate his excellent customer service.
Kuddos to the team, we noticed every representative in the office was attentive and worked diligently to assist every customer who was waiting. Teamwork at it's finest!
Thank you!”