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“I cant thank Kyle enough for helping me for this entire buying experience so easy and enjoyable. I will make it a point that if a friend or family needs a car to go see Kyle Lackner, Vip manager!!!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
7:30AM - 5:30PM
540 N Cass Ave, Westmont
Car Rental
“The Enterprise car rental process was completely seamless. I arrived at 8 o’clock for a reservation early, which was booked for nine, but since I was the only one there, the woman at the counter was able to process and get me in my car within five minutes. I also had a very nice rental car which was upgraded. The process of returning the car on the weekend was also seamless. There’s no doubt that Enterprise hires the nicest and competent staff that is delightful to customers.”
“Another rental from this location and another pleasant experience. Cannot say enough good things about this team!! I always have a great experience renting from this Naperville location. Shout out to Alex, Alex, Eric, Isaiah. Great customer service. Highly recommend!”
“We had a great experience renting from this location. The overall process was simple and fast. The vehicle we needed was not available so we were offered an upgrade. All questions and concerns were addressed and taken care of immediately. Noah was very helpful and we would definitely rent from here again.”
“All credit to the team for stepping up when it mattered. They handled my last-minute reservation seamlessly and accommodated my request to upgrade the vehicle at a fair market price. I also appreciated how positively they received my feedback on the vehicle and their willingness to act on it. The team was friendly, professional, and highly accommodating throughout the process. I would confidently recommend this location to others.”
“Over all great experience every time I’ve rented.
Staff is super friendly, helpful, and flexible with getting me the right vehicle.
Will only be using this location moving forward and will definitely recommend to friends and family!”
“We have repeatedly used this particular rental center and have always had the best of customer service. We have been happy with the personalized attention and the vehicles we rent. Never any issues with anything!!!
This last trip coming home we actually had to use roadside assistance for the very first time. What could have been a very stressful situation........wasn't!!! What a very delightful experience dealing with that roadside company......and we were back on the road in no time.
So for us, everyone involved in this latest trip........more than 5 stars!!! We will continue to use Avis in St. Charles, Illinois for any and all of our vehicle rentals.....Period!!!!!!!”
“This team of sweethearts at enterprise 417 Bolingbrook rd has wow me and my family even in the extreme cold we had.
Please give them the best recognition within your grace, and power,
Please.
Yours truly a 20 year very satisfied customer of this same enterprise. ?”
7:30AM - 5:30PM
504 Illinois Rte 59, Naperville
Car Rental
“I went here to rent a car because I got rear ended. The 2 people that helped me were so kind and helpful! They worked with my insurance until they got an answer and made my experience as low stress as it could be! It was also very reasonably priced”
“Megan the manager here is absolutely phenomenal. She is so helpful and accommodating. The customer service at this location is awesome. All the staff was great. Overall just a wonderful experience. I high recommend.”
“From start to finish, this was a really great experience. The reservation process was easy, and when I arrived at the location, everything was smooth and efficient.
The gentleman who helped me was kind and welcoming, made eye contact, and took care of everything quickly. I came in after a rough morning, and his professionalism and warmth genuinely turned my day around.
The car was clean, comfortable, and exactly what I needed.
Overall, it was an easy and positive experience, and a great reminder that simple kindness goes a long way. I will definitely be back to rent from this location again.”
“This Enterprise location often works with a nearby body shop I trust (Addison Auto Body). The car I was picked up in was very comparable to my car, and the pick-up was very timely with very little wait time. As we drove safely from the shop to the Enterprise store, the representative explained features that may differ slightly from my car to make sure I was comfortable with the car and fielded any questions. The representative made the paperwork process painless, getting me on the road to my next appointment within 10 minutes of arriving at the shop. The time for my car's repair was unknown, and they made it very easy to contact the manager directly to extend my rental. I had a few questions after driving the car for a couple days, and my calls were always answered with patience, reassurance, and understanding. Being able to leave the car at the shop without worrying about calling in or adjusting drop-off times due to unforeseen traffic took even more stress away from the process. Overall, they made a stressful situation involving my car much less stressful with the rental process. I hope I don't need their services for the same situation again, but if I do, I will not hesitate to call. Thank you!”
“Diego and Kejuan at the Downers Grove enterprise went above and beyond for me i left my id at home and they waited patiently until my wife arrived,they were courteous and made the transition great!!!”
“This location deserves 10 stars
The gentleman Shiva is always doing the best to help his costumers and he is very professional!!!
This is my number 1 location in and out state rental car!!”
“Personnel at Elmhurst location were helpful, great attitudes, and quick to get us a rental car, so we could be on our way. We will always choose Enterprise, and refer friends and family to them!”
“Vickie is very nice to deal with. Very focused on customer service and getting the customer into what they need. Very friendly and professional. I have used many different Avis locations in different states and the customer experience at this one is by far the best! Vickie also actually cleans the cars before handing them out which many other locations do not.”
7:30AM - 5:30PM
404 Roosevelt Rd, Glen Ellyn
Car Rental
“Benji offered amazing customer service from the first time I called in with questions about my reservation to giving me a ride home after returning my rental. His surpassed my expectations of going above and beyond”
“Vicky was a pleasure to meet, she was very helpful during our check out / in process. She made sure to reassure us with any concerns and questions that we had. She was very patient and kind with us and overall made our first
experience with budget great!”
“Never had a problem renting a car here. One star deducted because we left a child seat in the back the last time we dropped off the rental. That was our fault, but they had pulled the child seat out of the car and did not bother to call us. It was for our grandkids, so we didn't realize we were missing a car seat until about a week later.”
“We actually went to TS SPECIALISTS which is located in front of Hayes. We will not take our car anywhere else. The mechanics know what they're doing and treat customers with respect. Try them before you go anywhere else.”
“I dont normally write reviews online let alone for a car rental company but i gotta give credit when credit is due. I've been renting from this location for quite a while now and I'm always satisfied with their service. On my last rental i requested a big SUV with a big cargo trunk for a family trip. I was originally given an Expedition, and i didnt really quite like how small the size of the back cargo is. Eddie came out to check up on me and ask me if theres a problem, when i told him i needed a bigger trunk cargo SUV, he immediately swapped the car with something more spacious. That right here is a great customer service. I will definitely use this place again and recommend it to the people i know.”
“This particular sixt location is very convenient. And although I was late to pick up my car rental, Thad was awesome and was able to get me in a car without any issues. Thad is awesome and I'm sure everyone that works there.
Thanks for the good experience, and thanks Thad!”
“I had a wonderful experience renting from the Avis location in Naperville. The entire process was smooth, quick, and very professional. Sadaf was especially helpful—she was friendly, knowledgeable, and made sure everything was taken care of efficiently. The car was clean, well-maintained, and ready right on time. Excellent customer service like this really makes a difference. I truly appreciate Sadaf’s help and would definitely recommend the Naperville Avis location to anyone looking for a reliable and pleasant car rental experience.”
“Best car rental place i have ever been good service
Nice clean cars!! Rakesh had best customer service and very helpful would recommend to rent from here!”
“Naperville Crew was very polite and helpful. Also the car was excellent. I Would Go Back There And I Would Refer My Family and Friends Too Go And Get their Car in Naperville!”
8AM - 5PM
1401 W 22nd St, Oak Brook
Car Rental
“Great service and great vehicles. I dealt with Edgar, the manager, and he is also the one that has to clean the cars. It’s a one man shop. A+ experience. Only complaint is to Hertz as a company - give this man some help. It’s ridiculous that they make one man do 100% of everything and then you go to other locations and they have way more staff than they could ever need. Thanks Edgar!”
“Kendell was great. I had car trouble and needed a rental late on Friday. He was professional and gave me a great price. He's a true asset to the Budget Team.”
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“Lisle location is under new management Jaultiana was very helpful . I definitely recommend coming to this location she was very pleasant and Jaultiana definitely knows what she is doing .”