“Thank you, Sarah, for your outstanding help! I had some questions about my storage unit, and she quickly and efficiently resolved my issue in just about five minutes. She was kind, professional, and made the process seamless. I truly appreciate her excellent customer service!”
“I had a great experience working with Lee when securing a storage unit. Lee is extremely knowledgeable about the facility and provided excellent assistance throughout the process. I highly recommend reaching out to Lee for your next storage rental!”
“Rey and team are GREAT! So helpful and willing to stick around to assist. I have had weird experiences with other facilities but this one is top notch with customer service, and cleanliness. I love this place! Thank you Rey and team!”
“i personally visit this location,. i like the customer service . customer service assiciate .Abel have good knowledge abut the service and price rates. i highly recommend this place . excellent customer service .”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“Metro Self Storage is the best convenient storage facility. They have amazing people working here like Wendy and Annette, outstanding customer service. If you are in need of a storage facility make sure you stop here and ask for Wendy or Annette, they will help you out immediately!”
“This was my first time using a Lifestorage and I loved it ! Cesar Morales the manger made it so easy and quick to move and go. He taught me how to sign up online and help with the perfect size for what I needed. Everything fit and was an easy process! Thank you Cesar and Life storage !”
“Patrice and Jimmy were the best! Upbeat, chatty people who made my experience fun and easy. Extra space storage gave me a great deal as well, I’m super happy with the service and people”
9:30AM - 6PM
1331 S 55th Ct, Cicero
Self Storage
“NANCY BANOS was soooo incredibly helpful and insightful for my new space! Moving from one Extra Space across town into this space is going to be great with all the tips and such. Thanks, Nancy!”
“Spoke with Barbara at Public Storage (10024 Harlem Branch) She was very courteous and knowledgeable about the service I was Inquiring about! Such a pleasure to talk with.”
“I have never used this storage space company before and so was a bit new to the system, etc. The manager of the West Loop location was patient and understanding to help me figure out the best space and size including transferring units after booking through the main service number. I recommend walking into the location to be serviced in order to understand where your unit will be located in the building.”
9:30AM - 6PM
5701 Ogden Ave, Cicero
Self Storage
“Employee was very friendly and helpful. The facility was clean. My only problem was leaving. One sign says not an exit and another says exit. Then you have to get out and push a button that's it if the way”
9:30AM - 6PM
3657 147th St, Midlothian
Self Storage
“I spoke with Tanya at the Midlothian Illinois location and she was awesome! She answered every question and was very knowledgeable and helpful. In a world where customer service has gone by the wayside, she knocked it out the park.
Thank you, Tanya.”
“Shama was wonderful and her customer service was excellent and she was amazing with tips and provided me with extra help with a personal issue. I recommend this location if you are looking”
“Love the customer service the support was good in end out don't have to wait all day like some other company love in will share the experience with family in friends love it.”
“Antonio was very professional showed us a unit and es able to accommodate prices and needs based on information given. Units look clean. The only thing I didn’t like is asking for reviews prior to signing a lease for unit. Great work and very professional”
“Carla at Extra Space Storage is wonderful! We have been using this storage location for years, and she has always provided us with extremely helpful and kind customer service that we greatly appreciate! Highly recommended!”
“Well, let me start off by saying that I started to fall behind in my bills for a moment, and extra space storage was one of them (13th & Cicero). I stayed in communication with them while being alerted to all the fees that was piling up on my space… nothing can be more stressful! So after talking to one of the employees (“Kim”) She offered me a little Relief With removing some of the fee’s so I could get back on track and save my items from being Auctioned. There was no better time than now to take advantage of her kindness, so it was imperative That I make it down there as fast as I could pay this Outstanding bill. Boy I tell you that it was such a load lifted to know that I’m getting a grip on this situation again, Thanks to “Kim”, And Extra Space Storage as well for making it possible for her to offer me relief and situations like this…”I’ll Always Be a Customer”! Thanks Again!?”
“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”
“The office attendant Diamond was so pleasant and helpful, not only in person, but over the phone as well. She was very understanding and accommodating as to what My needs were and Me finding the perfect location for them”
“Came in to get a storage unit and was helped by Denise. She was extremely helpful and explained the process. I will be renting from her and recommending this place in the future.”
“I have had nothing but great energy, and management, from the staff at the Berwyn Extra Space Storage facility at 13th and Harlem. I originally rented a space online; then realized I needed More space and rented another small unit online. However, the two units were in separate buildings, very inconvenient, and I Still needed more space. I decided to actually talk with the very Live people working in the on-site office to see what could be done to better serve my storage needs. Elizabeth helped me find a space large enough for all of my stuff, and transferred or refunded my costs from my bad storage choices. I did need to "vacate" the smaller storage units within 24hrs, so I recommend you keep that in mind if you notice that you've make similarly bad storage choices. I had no problems reaching the 24hrs policy. There are enough carts, with great wheel systems, for me to easily move my stuff.
The takeaway? Go into the office; talk with a real person that can help you get the right sized space for your needs... the First time. At this Berwyn facility, I recommend Elizabeth as the go-to for assistance. She is very knowledgeable about what she does, and has a very personal touch.
5 Stars 'cause they wouldn't let me give 10 Stars!”
“The establishment was clean. Carol and Pedro were extremely helpful and thorough with their explanation of services, products, and pricing. I highly recommend. The location is accessible and convenient.”
“We have 3 units at this location. Every experience there has been 10/10, and Dominique has been extremely helpful and pleasant to deal with on each occasion. Exceptional customer service.”
9:30AM - 6PM
901 W Adams St, Chicago
Self Storage
“Jim I believe is his name, has been wonderful. The storage facility is always so clean, and there is never a worry for anything. I’ve been a customer for almost a year because of this location alone and their staff.
Keep it up guys!”
“The representative was a tremendous help with me finding the right size storage. She did everything in a timely matter. There was a customer ahead of me and she serviced him quickly as well as me. No wasted time. Best service I've ever seen! The customer walked out happy and so did I!!!”
“The entire process was pleasant and quick!
Anthony and Desi are the dynamic duo. They are professional, patient, informative, and kind. Thank you for all that you do to consistently provide a clean, safe space for my storage items.”
“Cristian and Otis were friendly and explained everything very thoroughly. The site has some cosmetic issues but the Manager said he’s currently working on it. Love to hear it”
“Katrina was absolutely amazing! She was so helpful, friendly, and kind—truly a God-spirited individual. Our conversation was refreshing and uplifting. She patiently asked and answered every question I had, making sure I felt confident and well-informed throughout the entire process. Her genuine care and professionalism ensured that I had the best experience possible.
I left beyond satisfied! I know my stay here while I navigate this new chapter will be smooth and stress-free. I’ve been a Public Storage customer for about five years off and on at different locations, but this has been the absolute best experience by far. Thank you so much, Katrina!”
“Patricia is amazing.
I left my phone on that gate entry pad. Patricia found my phone and looked up gate entries on the computer to find my name, and help reunite me with my phone.
Thank you! Very clean and well kept storage.”