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“Leslie at Credit Union 1 on 95th Kedzie exemplified patient, courteous, professional, and helpful while handling my transaction on Saturday, April 25, 26. I didn't feel rushed at all.”
“Branch Manager Ebony Moore was very helpful. I can in to inquire about my account and she explained what services that the branch was offering regarding CD’s. Because of her experience and professionalism I purchased a couple today. We need more customer service staff like her.”
“Brendan Michael is a very good employee. I receive the best banking experience I have ever had when I see him at Wintrust and I say this truthfully and whole heartedly. His customer service is that of nothing less than an expert.”
“My experience was great , I was helped by Germaine and got in and out in a great amount of time . My family banks with win trust and I would recommend this branch”
“We have been with Republic Bank for over forty years, at their original location on South Pulaski. Even though they have grown over the years they have maintained their excellent customer service.”
“The service was exceptional, I was very pleased with how my needs were met. The two agents that helped me were extremely knowledgeable and made me feel very comfortable. Thank you Both for everything. I look forward to visiting your location again the future.”
“Awesome experience, no long wait. The staff were warm and welcoming. Ms. Coco was able to help my aunt in a timely manner and provided an easy way to resolve her issue.”
9AM - 5:30PM
3641 E 106th St, Chicago
Banks
“I cannot thank them enough. Melissa , Tiffany, and Leah. Melissa was the sweetest! They were all so patient and just so nice. Phone was non stop and they all worked their butt off. They deserve all the raises!”
“Walking into branch with good mornings and smile was a great way to start the day! Juana was the teller I worked and she was so helpful. Thank you CU1 👏🏼”
9AM - 4PM
5433 Hohman Ave, Hammond
Banks
“Best Branch in NWI Anthony is true gentleman and helped me out with complex needs at the time. The whole team is wonderful on a daily basis. I wouldn’t go anywhere else.”
“Today, I had the pleasure of meeting with Toya to discuss both business and personal accounts related to banking. From the outset, Toya demonstrated a deep understanding of the financial landscape, providing valuable insights tailored to my specific needs.
Her approach was both professional and personable, making it easy to discuss sensitive topics. Toya took the time to clarify various banking options, explaining the benefits and considerations of each in a way that was easy to understand.
What stood out the most was her willingness to listen and adapt her recommendations based on my goals. Whether it was managing cash flow for my business or optimizing my personal savings, Toya offered practical solutions that felt genuinely supportive.
Overall, my meeting with Toya was not just informative but also empowering. I left feeling more confident about my financial decisions and appreciated her expertise. I highly recommend her for anyone looking to navigate their banking needs effectively.”
“We had a meeting with one of the bank's longtime customers at their Lansing location. Kim Parker and her team could not have been more accommodating and professional. Really impressive team they have and I will always be grateful them.”
“Very friendly and professional crew at Pullman Bank. They listen, then make great suggestions for your banking needs for personal and business. Thank you Pullman team and see you all again soon.”
“This bank is very nostalgic and people friendly. They are truly one of a kind. Susan Mashni was remarkable and an absolute pleasure to work with. Thank you to Tanya Bell who set up my account and was also very accommodating! By far the best banking experience I’ve ever had.”
“Leslie always takes care of our banking needs. She is knowledgeable, efficient, and very service oriented. What an asset!!! Thank you Leslie for your hard work.”
“Great experience with Credit Union 1. The staff is always friendly, professional, and helpful. Customer service is quick, and they make banking easy and stress-free. Definitely recommend!”
“I have been a customer with this bank since 1970"s and I always have been impressed with their service. What impressed me lately was my positive experience lately Let me relate what happened recently at the *********** branch I opened a CD rate and handed a check and cash to ***************************,one of the employees. She went out of the office to count the cash and deposit the check I wrote and when she came back she informed me I have given her $500 more than the cash I mentioned and what to do about it I told her to put it in my checking account. I was so impressed by her honesty and integrity.. She could have not told me of the error which my husband said he was in a hurry when he counted and handed me the cash but instead ****** was honest enough to tell me of the error. I am so grateful and I want you to know you have an honest and commendable employee you should be proud of.. ****************************”
“My mother was a customer of your bank, at the Chicago Heights location. She recently passed away, and we have been working with an attorney, a CPA and the bank, to move the account to my name. I have been working with Pamela Tate-Delk and she has been wonderful. She has been very patient, and has helped us through a rough time. I appreciate her help! Thank you, Pamela!”
10AM - 2PM
5401 S Wentworth Ave 25 Suite 19E, Chicago
Banks
“I've been banking here at SSCFCU for probably 10 years now. The customer service is very good. But there were times when I had to stand in a long line at the drive through banking and I didn't have a car. I was so agitated by this and I did let it be known. The bankers did go out of their way to accommodate me. My only agitation now is today is Saturday May 1, 2021 and I have a deposit to make but because they are not open on Saturdays at this time, I have to wait until Monday to make a deposit. This is why I'm giving you 4 stars instead of 5. Your hours are already short during the week and your only open 3 days. It would be nice to get some Saturday service again especially when the City is opening up more at this time.”
9AM - 5PM
1311 E 57th St, Chicago
Banks
“Th manager at this branch (I assume he's the manager) Malik is awesome! Always helpful, always responsive, personable, and professional. I had a less than stellar experience at a different branch and was about to close my accounts. Malik called me and suggested that I visit his branch so that he could provide "exceptional" service. I would have settled for good service. He made good on his promise and I'm a happy customer. That plus the interest rates at Wintrust are better than most.Seems I will be sticking around for a while.”
“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
“I usually visit the Evergreen Park facility. But this new Eastside location, will be my new home :) This is my second visit and I love it!! Stacy is awesome! Professional,polite and excellent customer service skills. I wish I could give her more stars. Thanks again Stacy for helping us today, we really appreciate you😃”
“I just want everyone to know how wonderful this bank is they have eve0r0y interest for us. They people that work there they treat 9with the upmost respect I just love them and the bank they go out of there way to make u feel good about the diss u made they are family-friendly with you thank u REPUBLIC BANK.give a shout out to KINGA”
“Anne Geissler ALWAYS takes the time to go over my financial questions, comes up with great suggestions for setting up accounts and is overall very knowledgeable about the financial world. She takes the time to listen and is a valuable asset to Marquette Bank!”
“Went to old second bank and Jessica was extremely helpful and helped me get set up on the app! I normally don’t like walking into the bank but I’m glad I did today!”
9AM - 5:30PM
8535 S Harlem Ave, Burbank
Banks
“Company is wonderful to work with. I would recommend them to everyone. Makes you feel comfortable. And works with you for the best help you need. And makes everything simple. Very satisfied with loan officer made me feel very comfortable and she was very professional..ONE MAIN FINANCIAL..AND MY LOAN OFFICER WAS JENNIFER.”
“Met with banker Mary Grogan today to open a CD and it was definitely a 5-star experience. She is very kind, very knowledgeable and very very helpful! This is not my first visit with Mary. My previous visit with her a year ago would also be rated a 5-star experience. I feel very comfortable and confident meeting with her for my banking needs.”
“I always have a great experience at this branch, but Daniel really went above and beyond. He helped me with my account and took the time to walk me through everything until the issue was fully resolved. He was patient, professional, and genuinely cared about helping. Couldn’t recommend Daniel and this branch enough!”
10AM - 4PM
1354 E 55th St, Chicago
Banks
“We had Juan Barrera as the clerk who helped us a lot and he was professional, friendly and was very nice for our needs anybody needing assistance to talk to Juan barrera”
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“Michael Moore opened a savings account for me today. He was very knowledgeable and professional all my questions were answered. He set me up fore-statement and online banking which gives me all the tools to easily manage my account. I left feeling very confident about my decision to be a customer of Bankfanical.”