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“I have been a customer of Naperville Running Company for years now and will never buy running shoes anywhere else. Every experience I’ve had has been stellar. Each associate has always offered friendly service and has provided the best recommendations for shoes and socks. John helped my mom and me today both find the right running shoes for us, and he was exceptional — so patient, knowledgeable, and personable. As someone who used to hate running, I honestly feel inspired to lace up even just by visiting the store. Everything this group does is great. Thank you, NRC.”
“I obtained a pair of used spikes and found that the "nails" were uneven; I called Xtra Mile Running and spoke to the owner, Chris. He told me to bring them in and replaced the defective spike nails for free, even though I was willing to pay for them. It was very kind of him. I intend to purchase running shoes for my child, in future, from him.”
“My sister and I are from Boston, visiting our sister in Naperville. I have shopped in many Uniform shops but have never had such a pleasant experience as today with Ronan S. He was very professional and kind. He knows his product line by style, size and category. He helped us locate many size and height change outs with such patience and engagement...and he has perfect customer service skills and lovely manners. Thank you Ronan for your attention to detail today, it was really fun.
Caron C. from Boston, MA”
“Great selection. Prices high. Customer service not very attentive. They are all busy talking to each other. Fitting rooms...dirty. floors need to be cleaned. My socks were black.”
“I visited the store for the first time this evening, and I was blown away! After over 10 years of struggling with flat feet, foot pain, and back issues, I finally decided to check it out.
Nolan, our associate, was fantastic. He performed a thorough foot scan for both me and my husband, tailoring the shoe selections perfectly to our needs. He also helped me find insoles today and helped me ordered a different color shoe for me, and allowing me to pay when I pick them up.
Nolan even found a great pair of shoes for my husband, who has extra-wide feet and often struggles to find comfort. Now that I’m walking dogs more in the neighborhood, I can’t thank him enough! I’ll definitely be recommending this store to everyone!”
“new look, unbelievable service mike the manager and Devin ( i believe that’s his name ) were incredible .. Devin is the reason i came back 3 times in one month ! just incredible customer service all around.”
“This is an amazing collection of over 100 individual shop owners who have curated or handmade a selection of goods you will not likely find anywhere else. If you are on the lookout for unique gifts, home decor, clothing accessories or just about anything else you can't go wrong stopping in to see what is offered.”
“I had an amazing experience at Journeys Kidz Store #7161 thanks to Iseah (salesperson #725989). He went above and beyond to help us find exactly what we needed, making the shopping experience enjoyable for my child and me. His exceptional customer service skills and dedication to ensuring we were happy make him truly stand out. Iseah has the qualities of a great manager, and I hope to see him in that role soon! Really impressed with that level of customer service!”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“I was recommended Dick Pond over a decade ago and finally went.
Their reputation was flawlessly upheld.
Jillian was very helpful and patient in explaining concepts to me, a novice runner.
I didn’t feel pressured in time or choice of product.
They even had a machine that would scan your feet to help the experts make recommendations. Great service.”
“Lately it’s been really hard to get good customer service anywhere, however I was greatly impressed with the staff at this store. Everyone was really friendly and working hard to make sure customers are satisfied. I wasn’t even going to buy shoes, but Arleth saw me eyeing a pair of Timberland heels and was eager for me to try them on. She brought them to me in different colors and stayed with me through the entire experience — giving her own insight as well. At the register, the rest of the clerks were also extremely friendly and the atmosphere was positive. I will definitely be returning here for my future shoe purchases as I enjoyed my experience. Complements to the management team for recruiting such an outstanding crew!!”
11AM - 4PM
115 W Jefferson Ave, Naperville
Shoe Stores
“We walked by the store on a sunny Saturday afternoon and saw these beautiful sparkly pink shoes. My twin granddaughters asked if we could go inside. They do not like to shop but were drawn by the shoes and the wonderful women who measured their feet. Our experience was beyond fabulous. Going forward I will be back with my 5 year old girls!!”
“Salesperson was great. Dissatisfied with the comfort of the Tradesman boot. The sole of the boot seems to be made of hard plastic. Has no cushioning properties to sole.”
“I couldn't find the pair of shoes I wanted in my size I asked the person at the front if she could order me a pair in my size. She looked at the computer and saw that they had a pair in my size so someone went back to look for it. Several minutes later I was walking out with a pair in my size.”
12 - 6PM
G315A, Woodfield Mall, Schaumburg
Shoe Stores
“I went in to try to find a specific pair of vans for my wedding day, but they didn’t have my size online or in store. Gabby was very helpful and called another location to get them transferred to this location! She held them for me and called me two days later to pick them up! Thank you so much Gabby!”
“This is my favorite brand, and all of my shoes are from J&M. They're worth every penny I paid. I love that they've added new designs to appeal to the new generation. The sales gentleman was incredibly helpful and made my shopping experience even better.”
“Every time I shop at this location the customer service is excellent. Today and on previous visits Tally assisted me by setting my fitting room and finding outfits and clothes. She is great about asking the occassion/event and what look I'm going for. Once she has that info she goes to work! With the store having such a large inventory and tons of looks Im very grateful she assisted me today. When I was waiting a few minutes in line for a cashier she even called for backup. Elijah was my cashier who is always pleasant snd professional. My only con for the visit was that the music was too loud. In addition to Tally there were other staff members that offered assistance today. Every piece I bought today was picked by Tally except one. The staff my shopping experience easy and my vaca looks ??”
“This is the place I always go to whenever I need shoes. After signing up for membership, coupons come frequently and the price is further discounted. You can freely try on and choose from the wide store.”
11AM - 3PM
1106A South Roselle Road, Schaumburg
Shoe Stores
“I have been using this office for years. The best low prices. Parcels are delivered very quickly and the service is very nice. I highly recommend it ?⭐️⭐️⭐️⭐️⭐️”
“This Cole Haan outlet store has a good selection of casual and sport shoes, handbags, wallets, glasses, socks and shoe cleaning supplies, and although sometimes my size is not available at the store, the employee(s) always offer to order it for me, and have the item(s) shipped for free to my home.The back of the store has a clearance section where I’ve been able to find pretty good deals.”
“I had an absolutely wonderful experience at Steve Madden, and it's all thanks to Myriah! She was incredibly helpful and went above and beyond to ensure I found exactly what I was looking for. Her knowledge about the products and her friendly demeanor made my shopping experience truly enjoyable. Myriah’s assistance was invaluable, and I left the store feeling extremely satisfied with my purchase. If you're looking for exceptional customer service, be sure to visit Steve Madden and ask for Myriah! She’s no store manager for no reason! Check her out most definitely.”
“Vans are more than just shoes – they’re a lifestyle statement. I grabbed a pair of classic black Vans, and now I’m convinced they somehow make everything cooler. Whether I’m skating (or attempting to) or just walking down the street, these shoes have a way of adding an effortless edge to any look. The design is timeless, and the comfort? Unexpectedly solid for something that looks so slick. Plus, they pair with just about anything – jeans, shorts, even dressier outfits if you’re feeling bold. It’s like they say, once you slip into Vans, you don’t just wear them; you live in them.”
“Good place, Best of the Best consultant-in-store!Huge amount of excellent boots, fast service, deep knowledge of kids and proper shoes choose for them!Old European quality.Adequate cost.Bardzo dziękuję!”
“The people were awesome had a hard time finding a wide width for the boot I wanted and to go to another store to pick it up made in China. Now have a guy who's made in u. Yes. A. But I'm still going with my red wings.”
“Sonya gave exceptional retail customer service for my first time experience at Red Wing Shoes!! She is super friendly, and made me feel so comfortable to where she reminded me of a good friend of mine. I had to buy new shoes for my new job and she helped me find the right fit! Thank you Sonya, I would give you more than 5 stars!!! :)”
“So… love this store it sells itself…shoes were almost as cheap as tjmaxx… bought close to $200 worth of stuff.. and I don’t feel cheated in anyway…store staff is not there to cater to you and you are free to roam”
“Kudos to Judi, who always helps me find the perfect shoes for my needs at reasonable prices. Thank you, Judi, for always going above and beyond with great service!”
11AM - 6PM
5 Woodfield Mall J314, Schaumburg
Shoe Stores
“I recently received a necklace from this store as a gift from my boyfriend. I was wearing the necklace for less than a day and it had broke. I contacted customer service and they were SUPER helpful and very nice. She helped me get a replacement one shipped to me so that i didn’t have to drive an hour away to get it. I will definitely shop here again, very happy with them.”
11AM - 6PM
Aurora
Shoe Stores
“The NB outlet associates were extremely helpful today. They went in the storage area and found shorts in the right size and multiple colors that my very tall, thin son desperately needed. New Balance has been our family of runners/swimmers go-to athletic brand for a decade. NB quality and customer service continues to set the standard in a changing brick and mortar retail environment. Thank you for going the extra mile. Worth the trip.”
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“Debbie helped me out pick new running shoes as a beginner. Started off with a foot scan, measurement and bringing out many different pairs of shoes. I won’t be going to any other store for running shoes. Awesome experience.”