Hertz Car Rental - Chicago - North State Street

Hertz, Car Rental
Hours: Hertz Car Rental - Chicago - North State Street offers a convenient location close to hotels and city attractions, making it easy for customers to pick up and return vehicles. The location has a wide selection of cars, including luxury, sports cars, SUVs, EVs, vans, and trucks. Customers appreciate the friendly and patient customer service, with staff members like Alex and Tai often going above and beyond to assist, even during busy times. Despite occasional lines, staff work efficiently to serve customers quickly, managing multiple tasks with professionalism. The team is known for their helpfulness and positive attitude, ensuring customers feel valued and satisfied. When a preferred vehicle isn't available, staff like the branch manager and manager trainees work diligently to resolve issues and find suitable solutions. Parking during vehicle returns is manageable, with options like parking on higher floors and easy access to the office. Overall, the location receives high praise for its customer service, friendliness, and helpful staff, making it a reliable choice for car rentals in downtown Chicago.

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1. Chicago, Illinois