Located near the Water Tower, The Ritz-Carlton is a grand international hotel. The amazing lobby houses the Torali restaurant and a Starbucks. The hotel's location is amazing, surrounded by great shopping and restaurants, and within walking distance to the lake or the river. The generously spaced bedrooms offer a modern aesthetic, with a partial view of the lake and city, a tv, a desk, and a couch. The huge walk-in shower comes with lots of towels and robes. The reservations and front desk staff are friendly and efficient, with a notable service attitude and problem-solving capabilities. Communication through the hotel app receives quick and satisfying responses. The club lounge, when open, offers a good selection of food for breakfast and dinner, with sweets, snacks, and drinks available throughout the day. The hotel also features a spa, a fitness center with a swimming pool, steam, and sauna. While the restaurant breakfast is quite special with above-and-beyond presentation and quality, it is only open for breakfast. The business center has limited computers. Overall, the hotel provides a premium and satisfying experience, leading many guests to state they would not hesitate to stay again.
