This Verizon store provides excellent customer service, with staff described as extremely patient, friendly, professional, cordial, and helpful. Employees are noted for quickly solving complex problems, going above and beyond to assist customers, and providing a pleasant experience that inspires confidence. The store offers solutions for mobile phones, 5G home internet, and business needs, including fixing issues with SIM cards and accounts. Customers can visit the Chicago location or schedule appointments online. Options include in-store pick-up for online orders, free 2-day shipping, express lockers, and same-day delivery where available.
Mathew Vega most professional Verizon assistant manager. Congratulations
July 2026
Great customer service love coming to this store they're always helpful thanks Liz for your help today
May 2026
The team did a fantastic job going through options for a new Google Pixel phone yesterday as Fri 5/15/2026 and helped another family member with checking his phone to make sure there weren't any security issues and helped remove unnecessary and suspect apps. Thank you for your fantastic service!!