The Xfinity Store by Comcast in Chicago, IL, at 3128 N Ashland Ave, offers a variety of Xfinity services, including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at the store. The reviews of the store are generally positive, with customers praising the great hospitality, kindness, and knowledgeable staff, particularly Darshan and Patricia, who provided excellent customer service. The store's parking situation, however, has been a concern, with a warning about a nearby scam lot that tows and fines customers quickly. Overall, while the Xfinity company itself can be difficult to work with, the staff at this particular Xfinity Store location are described as attentive, helpful, and informative, making it a positive experience for many customers.
Comcast is over priced and service is spotty at best
May 2026
Wow! Amazing service by Pat and the rest of the team. I came in to return some things and didn’t have much of an idea as to what I was doing lol. Pat was super welcoming & took care of all of my concerns. Will definitely be back and will definitely recommend this place to friends & family for service.
May 2026
Staff was nice and I was helped immediately. The service plan presented by the representative was not the best. If you're comfortable using Xfinity's AI you can get better offers going that route.
