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“I had an amazing experience in the store Jake tried his hardest to help me out as much as he could and got me out with an awesome deal!! He’s gone above and beyond the normal expectations of amazing customer service!! thank you again Jake for helping us out and bringing us our SIM card out of the kindness of your heart knowing we don’t have normal transportation. Most definitely recommend and ask for Jake”
“I myself have worked in the cable industry for 25 years. However I live outside city limits and can not get service from the company I am employed by. So I have always gone with Peoria Satalite Co. Their professionalism is top notch. From the initial call to establish service through the installation process the representatives have been outstanding. I love that they are local. I highly recommend to stop in or give them a call. 5”
“We changed over to Stratus for our Phone and Internet a few months ago. The whole process was easy thanks to all of their wonderful employees!! We started with Mary from the beginning, and she still checks in on us to make sure everything is good and if we need anything! I am very pleased with our services and their employees; I am so glad we decided to go with Stratus!!”
“The people at boost here in peoria really went above & beyond helping me resolve an issue i had with my phone...big thanks to Kelsi & the disrict manager ( sorry his name escapes me), more businesses need employees that look out for their customers like they did, making the experience as stress free as possible...i am very happy with the customer service & level of professionalism at work here...thanks again!”
“They're a smaller store so the selection isn't huge but despite being smaller they still have a great selection and the prices are pretty good and the employees are always super nice and helpful. I've had boost for over 10 yrs and never once had an issue with the service or a bad experience when I went to any of their stores.”
“I went in to get a new phone! A girl by the name of LEXI was so patient & professional! She really deserves a raise or some type of recognition!! I watched her treat several customers with kindness, patience, and professionalism!! Sincerely Customer. In reference to the boost mobile in Peoria, IL off War Memorial.”
“My second fiber company I've ever had, and I could not ask for more. The hubs they provided to give wifi to my apartment work wonderfully, I've never had to worry about downtime, and the speeds are very good with relatively fast support services. I have their full package and while I don't use their TV services as much, the little Android box they give for the TV has been wonderful for catching anything from most of my streaming services.”
“Miguel was very professional and the best customer service I have received at any store and I've been with US cellular for over 10 years. He was very helpful and informational, and got me exactly what I needed zero hassle!”
“I didn’t do business here. However my grandfather does. Amanda, the store manager did a wonderful job with him after an unfortunate event. She treated him as if he was her family. I am 1000% grateful for this.”
“It has taken nine months to get billing corrected for upgrading two iPhones. It has been very frustrating working with Customer Service trying to get it corrected, waiting a month for the next bill and finding out that it is still incorrect.
The one very big positive during the nine months is the support received from the local store representatives. They have worked with me in explaining to Customer Service each and every month. Without their support I would have left T-Mobile after just a few months.
I wish to thank JaMarcus and Hernan for all their efforts and recommend them T-Mobile Employee of the Year!
THANKS TO THEM!!!!
James Everett”
“Chad at the Washington location is awesome! He helped me out 3 years ago (returning customer) and upgraded 6 phones and 1 new line/portover. He kept me informed on when phones arrived, provided options for activation and was just remarkable overall! Chad is a top notch professional and will take care of your needs with zero pressure! Thanks Chad for all you do!”
“Needed better internet as I got a work from home job and I wanted better internet for gaming. We're only able to get rural internet for our area and decided to go with Noize. Definitely an awesome company! The service has been great with no issues. They were able to educate me on different things and set me up with what suited me best. Shoutout to Tim who helped us through the process!”
“I have been with T-Mobile a couple of years now. I have stopped in the East Peoria store with a problem maybe 3 times. Each time I have been treated awesome. Today I stopped because I had a problem with my phone that I couldn’t figure out. Jordan greeted me instantly. He fixed my phone problem. But I was so impressed by the way all of the employees treated the customers. The way I have been treated by T-Mobile the last 2 years I wouldn’t even consider going anywhere else. Thanks Jordan….”
“I was having issues with my phone and walked in to east Peoria store. I was promptly attended and he replaced my SIM card in few minutes without charge. Amazing service. Thank you!”
“Stopped in yesterday to get my partner a new phone on my plan. Evin was the one who set us up. Really stand up, friendly guy. He knew a lot about the products and services offered and dealing with him was just like sitting there chatting with a friend”
“Went to this store a couple days ago and they have improved greatly from the last time I had visited! My previous visit it seemed like no one knew what they where doing and was moving way to slow for such a simple task. But now it seems they've hired competent employees.”
“I had Steve set up a plan for my wife and myself. He knew all the prices and promotions by heart and set us up with a plan, two phones and all the extras. Also set us up with the T-Mobile 5G internet. It's running decent. Total I'm saving 110 dollars a month switching from the plan and internet service I had prior. Thank you very much.”
“Update they ended up giving us a credit and new equipment. My wife said they did apologize for the misunderstanding. The credit was to offset the replacement cost for equipment. Plus another for all the trips into the store.
Wireless internet issues. Went to one on court street because we had a similar card issue gentleman working there was great the this time on getting it switched out and Even gave us another card because of issue just in case. That's where it ended. Got home plugged everything back in to find out that didn't work was sent back with unit got to store at 430 he was helping another customer at the time when it came to my wife he was fast to push her out the door with I can't help you it's past the 15 days which I was told 15 days was the return on device if we didn't like it. Call center is the one that sent us back there to have unit replaced to only get told no. Called customer service to get told that they have to inspect unit at store and they can in fact replace unit if they call in. Better training I'm thinking and also employee's that aren't worried about closing time that might have taken a few extra minutes. Now we have to drive back a 3rd time to get what should have been done the 1st time. This is long because they waisted my time so figured I would waste so of theirs by having to read all this. Hands down that gentleman needs
Better training.”
“I’m only giving a full star review because the woman, Julie, who helped us out was a trooper through a horrid transfer of account handlers. She did a great job explaining things and dealing with the corporate people on the phone for us.”
“I needed internet without the hassel of contracts, hidden fees and headaches.. T-MOBILE on court street is the way too go! Stop in and see Dani, Konnor, and Kurtis. They went above and beyond to make sure I was a happy customer. Just Sorry I didn't change my service sooner!”
“The only reason they do not get 5 stars is because of the actual service I am getting or not getting at home and on my phone. However, this store is absolutely wonderful at helping you with your questions or issues. James ( guy with glasses and one of the managers) has been especially helpful with me the times I have been in there. Idk if I would suggest Xfinity for mobile services but I do suggest this store!!”
“My wife went to another store about a phone problem 2 days in a row for an hour and a half each time. Younger people not too concerned about doing their job. No results. So I took the phone to T mobile on Sterling because of their 5 star rating and OMG I was stunned. The manager had it fixed in 30 seconds! Pleasant people, very polite. If you ever need phone help this is the place to go. I very highly recommend this store!”
“Fantastic had a great experience with Tasha, she helped me pick the right phone for me and my wife and saved us a bunch of money as well as lowering our overall Comcast bill. Thank you Tasha”
9:00 AM - 5:00 PM
416 Margaret St, Pekin
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“Great internet service with coverage in rural areas. I use it daily for work on enterprise systems and have never had any issues with reliability. Speeds are as advertised and their service is also excellent.”