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“For the first time, I had a really great experience with USPS. The customer service was excellent, and Matthew was incredibly helpful, proffesional, and friendly. He made the entire process easy and pleasant.”
8:30AM - 1PM 2 - 5PM
2001A Waukegan Rd, Techny
Post Offices
“Very small post office on the grounds of Techny. There's a handful of parking spaces outside. It's a short walk to get inside the building. I'm giving them 5 stars because the woman behind the counter was so kind to me as I stumbled through some forms I had to fill out. Patience is a virtue and this was one total employee who had it!”
“A wonderful post office superbly operated by Naomi. Exceptionally kind, gracious and a credit to the postal service. Naomi, is exactly the sort of operator everyone should aspire to be and one USPS should treasure. She makes the experience hands down the best experience in the Chicagoland area. Her, and Victor are both wonderful, and I'm grateful for all their support no matter the complexity of the postal problem you have!”
8:30 - 11:30AM 12:30 - 5PM
1 Briar Rd, Golf
Post Offices
“By far, this is the most helpful, friendly, and well organized post office I have ever lived near. They routinely go out of their way to help you mail a package (even when you don't have the right tape or box), choose the correct shipping class and even will run out to the truck to retrieve your mother in law's Easter package because Yours Truly forgot to put her room # on the address. It is a jewel of a post office and I hope it stays open for a long long time.”
“I love this location even though I don't live in Lake Bluff. It's on the way to my workplace, which is very convenient for me. It's a small facility, bright, and it feels easy to get in and feel safe. Service personnel are friendly and knowledgeable; the process is fast, and waiting time is usually very short.”
“I don’t think amazing is a strong enough adjective to describe the lake county Haven. Before the pandemic hit I entered the program and unfortunately they had to close down but they still made sure that all the residents were safe and put them up in a secure location. There isn’t enough time to list all of the resources they provide and not to mention all of the love and care that each and every person that works there shows to every Single client. This place is beyond amazing and I am currently going through a rough patch and I’m trying to get back in because I know this is the place that can get me on the right path. Kudos to you late county Haven because you are truly an amazing program!”
“This place is a real gem with a lots of unique items. Jim is absolutely professional, knowledgeable and honest person. I received the top highest price. Awesome day, happy day! Highly recommend it !”
“While headed to the Green Bay Trail for a run, I found this United States Postal Service (Glencoe Post Office) to be the closest near the trail while enroute. At the time, I had an eBay shipment that needed to be shipped out. I took a liking to its cute building which sat in a classy looking area nearby Glencoe Village Hall right in the heart of Glencoe! Via Village Ct, I was able to veer quickly into a parking spot rather than entering off of Hazel Ave. Along with its cute building exterior, the inside environment gave off a very positive vibe rather than a negative one. As I waited to be seen, I adored the postal clerks' interaction with a customer ahead of me, who had a young daughter. The interaction appeared so genuine which put a smile on my face immediately while in line and as I moved towards the counter to be helped. As someone who visits post offices regularly whether it be for Poshmark or eBay shipments, the postal clerk presented one of the friendliest vibes I have ever encountered at any post office location.After giving the clerk my package, he questioned me if it had anything liquid or hazardous inside then explained to me the shipment options for my package which I always choose the cheapest, hehe. As a Poshmark Ambassador on Poshmark, and someone with a 100% positive feedback rating on eBay as long as the package gets to my buyer I am always satisfied. I was on my way in minutes. I am terrible at doing the surveys pertaining to my visits at post offices, but best believe I always share some sort of a review. Being that I had a great experience, I would gladly utilize this United States Postal Service (Glencoe Post Office) again when in the area. ~ Embrace the journey. ~Thomas G”
“The customer service is #1 at this post office! I always can depend on my packages being delivered with care, and promptly. Any questions or concerns I have are always answered. Jazzy is my favorite clerk;).”
“I have a suggestion . I am at Skokie post office almost every morning , it would be nice if they would have coffee , even a coffee vending machine .
Otherwise great service , nice helpful employees .”
“Most reviews are old. Service is good, workers do their job well and efficiently. Gets busy at times, and the office is small. So, plan trips accordingly if you’re low on time.”
“I love this post office! I don't live in Highwood but I go to this location as you get a small-town feel, the clerks are friendly, funny, helpful and efficient.”
8:30AM - 12:30PM 1:30 - 5:30PM
586 Lincoln Ave, Winnetka
Post Offices
“One of the staff stayed out during the start of her lunch break to help me cancel a package I had dropped in the drop box earlier that day. She had no obligation to help me but chose to anyways, incredibly incredibly nice and made my day.”
8:30AM - 5:30PM
833 Central Ave, Highland Park
Post Offices
“idk why this location has such low ratings, I've used this post office my whole life- the staff is always very friendly and very helpful. yes, sometimes the line gets backed up but the workers are always going as quick as they can.”
“Over the years I have always received amazing help from this annex. The people I speak with are always patient and do their absolute best to help me out. Due to my own error, I put the wrong address on a package and Ebony has been tremendously helpful in locating the package. Ebony always picks up the phone and works tirelessly to make sure we all get our mail correctly. I am very grateful for all the hard work that Ebony and the entire team at this annex does!”
“The customer service is impeccable, knowledgeable and courteous. The negative reviews are posted by self-centered morons that don't understand how the post office works.”
8:30AM - 12:30PM 1:30 - 5:30PM
1787 Orchard Ln, Northfield
Post Offices
“I see a lot of bad reviews but I've been here probably about 10 times and generally don't really have any issues. And definitely not any issues that would not happen at any other post office I've been to. Yeah the workers might not have a fake customer service Smile on 24/7 but don't really expect it, they help with the transaction and then we're done”
“I was helped out by Henry today at this location. He was very kind and welcoming. All of my questions were answered and the process of everything that I was there for went very smoothly.”
“I understand that people can get a little crazy at the post office, but our experience getting passports was very smooth and seamless!
Our family of 4 got it all done in less than an hour and the young lady doing the paperwork and taking the pictures was very nice and helpful. Again everyone's experience will vary and at such a busy place, but can't complain!”
“Today my parents applied for their U.S. passports, and we are extremely satisfied with the experience. The staff was very kind, professional, and helpful. The whole process was quick and smooth.
The Vernon Hills USPS truly stands out compared to other locations. I have never experienced unfriendly service or any difficulties there.”
8:30AM - 6:30PM
255 N Buffalo Grove Rd, Buffalo Grove
Post Offices
“Staff is always friendly whenever I come to sent out mail or if I have questions they are happy to help, and self service drop offs are easy too. Not sure why this place is rated so poorly, I haven't had a single bad experience yet”
“I recently needed to set up a PO Box and visited this post office. The paperwork seemed a bit confusing at first, but the manager, David, was absolutely wonderful. He was incredibly patient, took the time to help me fill everything out correctly, and made sure I got my keys without any stress. Excellent customer service! Thank you so much, David!”
“Everyone is always very friendly at this location. Always willing to help people, only downside is not enough employees, however the two employees at the counter work very fast and keep the line moving.”
“I had a tricky situation with a looping package (due to an error in reading multiple labels, a fault of my own). I was concerned I might need to claim it as a loss but Mr. Paige deduced the problem, tracked its every whereabout, the exact problem, and had it tracked directly to the post office. I had it the very next day! It was like magic. I truly didn’t expect so much from a post office. Many times you leave disappointed. Thank you for your incredible service and your help, Mr. Paige!”
“Went in today and Mary behind the counter was so pleasant and helpful. Some of the best customer service I have seen in a long time. She was very kind to an older gentleman as well in helping him to get his package all set.”
“I had a great experience shipping a few packages with Kendra today. Some of my items had incorrect addresses, and instead of just handing them back to me (which has happened at other locations), Kendra immediately pulled up her phone to help me find the right information. She suggested the best shipping options and went above and beyond to ensure I was taken care of. I really appreciate finding people like her who prioritize a great customer experience. Highly recommended!”
“Woman I dealt with was friendly after I genuinely said “Good morning” and asked her how her day was. Had a quick conversation about the weather warming up and a smile.”
“I had a great experience recently at the Morton Grove Post Office (June 2024). In order to officially change my mail forwarding address due to a move, I needed to go into the Post Office to confirm my identity, old mailing address, and new mailing address. Al at the front desk was great. He explained the process thoroughly and what I needed to complete it. He was also EXTREMELY patient when I was attempting to shuffle though my email looking for my leases and an email from USPS that I needed. I really appreciate how helpful and calm he was during the whole process and it was very seamless. Thanks Al!!!”
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“1:50 Saturday afternoon Sent a package and the clerk was patient with me and very helpful. In and out, including buying a mailer, packing it and addressing it, in about 6 minutes. Other customers seemed happy too.”