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“They are so knowledgeable and always help me to find the perfect hardware. I always bring either a cabinet door or a handle I removed to make sure I get the right size. If you can't find what you are looking for there you won't find it anywhere.”
“I’d like to express my deepest gratitude to the young man Sean in the lawn equipment area. Not only did he answer all of our questions in our time of need during a power outage but he helped myself and my wife load up other items we would’ve forgotten. BIG Kudos to this gentleman!”
“Super fast curbside pickup and very friendly associates! I ordered some caulk, caulk gun and misc supplies and 30 seconds after I tapped “I’m here” I had my items. Thank you for quick and efficient service.”
“He was a great experience. Customer service was great. Everything we need for our apartment fix it was in perfect and it was a lot of help for the people inside the store.”
“Great service, helpful and knowledgeable people, competitive prices. A great “go to” when you need to get projects done. What you need is in stock and immediately available. The staff knows the projects in their department and will help when a project crosses over multiple departments. They also know the latest products available and can inform and demonstrate them. Way better than your father’s hardware store. The team at the Palatine store is outstanding.”
“I had a positive experience at Home Depot, I got help with the things that I needed. The paint was ready really fast and the guys were really friendly.
Thank you”
“The staff was able to assist me when the doors opened at 6 a.m. to pick up and help me load the order on the back of my vehicle.
Thank You to the Staff and Lowes.”
“I went to this Home Depot on my way home from work to get some electrical things. I did not really know what I was looking for but Kevin came to the rescue. Kevin was very knowledgeable and friendly! GIVE KEVIN A RAISE!!”
“I am a little bit overdue for this review, but it's extremely important that I voice my feelings, which I hope are read, and rewarded by Sheen ??? the Northlake Store Manager. I had a flooring project, which started off on a bad note, mostly my fault, but was then corrected by Debbie from the Flooring Department, who did an OUTSTANDING job of helping me to get it back on track. She was a one of a kind professional and personable customer service rep who went ABOVE AND BEYOND, INCLUDING POST INSTALLATION FOLLOW UP. I can't say enough good things about her, and hope that she gets recognized accordingly. In addition, upon return of my excess materials, and a drawn out discussion, I have to also say that Claudia, and Manager Raquel, also went above and beyond to help me with the challenging credit to my original purchase. All these ladies are the reason that I, and hopefully thousands others, will do business with your store, because they truly make a difference, which I know is the reason that I will remain a committed customer. Please tell each and every one of them how much they made my experience special, and satisfying, and that I look forward to doing business again ! Keep up the great work ladies !!!”
“Fantastic thrift store, they have great selection of new (when they get items in) and used items. Also goes to a great cause, and they’re conscious of the environment which is a nice plus.”
“I was very lucky today by a gentleman named Art and another helpfull and skillfull who helped me carry items into my car. Excellency on customer service care and very caring compassionate associate.”
“This particular Menards is the largest Menards store I've come across. It's 2 stories and there's just about everything under the sun and stars in here.
They always seem to have the 11% rebate, maybe that's just a regular promotion now.
Parking is plentiful and ample handicap spots for patrons with disabilities.
Losing 2 hours in here isn't completely out of the ordinary.”
“We bought a table here. They disassembled it for me so that it could get into the car. The staff is very friendly, they told me everything and answered all my questions (taking into account that I am not very fluent in English). I liked the furniture, but it is constantly changing there.”
“Whenever I do house repairs?, I always go there. We are well-stocked with all kinds of equipment, repair replacement parts, building materials, interior design, etc. It is an interesting large supermarket that is an unconditional connection in the lives of those who live in the United States. I am very satisfied?.
20250120.”
“I am a little bit overdue for this review, but it's extremely important that I voice my feelings, which I hope are read, and rewarded by Sheen ??? the Northlake Store Manager. I had a flooring project, which started off on a bad note, mostly my fault, but was then corrected by Debbie from the Flooring Department, who did an OUTSTANDING job of helping me to get it back on track. She was a one of a kind professional and personable customer service rep who went ABOVE AND BEYOND, INCLUDING POST INSTALLATION FOLLOW UP. I can't say enough good things about her, and hope that she gets recognized accordingly. In addition, upon return of my excess materials, and a drawn out discussion, I have to also say that Claudia, and Manager Raquel, also went above and beyond to help me with the challenging credit to my original purchase. All these ladies are the reason that I, and hopefully thousands others, will do business with your store, because they truly make a difference, which I know is the reason that I will remain a committed customer. Please tell each and every one of them how much they made my experience special, and satisfying, and that I look forward to doing business again ! Keep up the great work ladies !!!”
“This is the store I usually go to for garden supplies. The store is always clean and well organized, with friendly associates. I had great experience at the store today when picking up 8 bags of garden soil by myself. The store associate Umar generously helped me haul the loaded cart to my car and loaded all of them into my trunk. I would highly recommend this store to anyone in the neighborhood.”
“Patrice as an exceptional employee of Niles location really surprised me with her friendly yet extremely professional approach and made my experience pleasant and satisfying. Thank you Patrice!”
“Five stars employees. Especially Tara and Diane, these ladies helped me today. Tara went above and beyond to help me find the items that I was looking for, from one department to another. She was great. Diane also helped me finding something and still was eager to help more. Excellent customer service by these two ladies today. I have lots of respect for them. Thank you so much.”
“Review written 8/17/2025. Customer service kind of rude about a return I did just because I couldn’t find the receipt. I didn’t mind store credit, so why be rude about it?
But nice selection of items including cool inflatables (see black cat pictured here)”
“Just returned from home Depot
Every employee I met were very helpful and nice
But
Matt, Carlos, and Irving were outstanding
Went above and beyond and couldn't be nicer”
“The best way to shop this store is to look up what you need on the website which tells you exactly which aisle the product is in. This saves a lot of time wandering around. Very nice feature that is not offered by a lot of other stores.”
“I always have an amazing experience at Lowes. Each employee is kind, friendly and knowledgeable, they are always ready to help you find what you are looking for with a big smile. I love shopping at Lowes because their prices are much cheaper than other stores. Every time I go to Lowes, I always find what I'm looking for and at very affordable prices. I went through a very hard situation this year, where my tenant vandalized and stole all the appliances from my apartment; I went to Lowes looking for appliances to replace the ones that were stolen, and the store manager Reymond was walking through that area and he asked me if I needed help finding something, I told him what had happened to me and he was very kind, and helped me find a stove, refrigerator and microwave at an affordable price. I walked out of Lowes with a big smile in my face and very thankful to Reymond Hernandez and his team for all the help. Thank you, guys, for giving me such an amazing experience and service. Will definitely go back again and recommend all my friends to go there. Thank you again! Great job!”
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“Another great experience with Diamond Paint. They are remarkably helpful people - spent 40 minutes with us custom matching a stain for a new table top - need it to match the rest of the set in our kitchen. No extra charge - just the cost of the stain and varnish. Have had similar great experiences with them before.”