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“Gaby was fantastic to work with. Not only did she answer all my questions, listen to my concerns and help me figure out the options that would best serve my situation, she could make me smile as we took care of business. Thank you”
“Absolutely incredible service! I can't speak highly enough about Tech Repair Plus and Eddie. He genuinely wants to help and miraculously got my completely dead (not battery-dead, motherboard-panel-dead) iphone up and running, which enabled me to transfer all of my data from my back-from-the-dead phone to my new replacement phone. Thank you, thank you, thank you! Highly recommend, and I personally will continue to return here anytime I have tech in need of repair.”
“This store deserves 5/5. Truly so helpful in a very genuine way. I came in dealing with a stressful financial situation from another carrier. Leo helped me understand so many things, helped me see all the options I had and took the time to explain the entire process to me with continuous written and verbal communication so nothing would be missed. The supervisor came and explained it as well so I would not be blindsided by anything. Truly a beautiful connection I had with them. It's so important to feel welcomed and understood when trying to make a purchase this big. I really appreciated all the help provided. They communicated about all the updates even after the day of the purchase. They were extremely patient with the rest of my family as well.”
“They were exceptionally helpful in assisting me with getting my internet set up when I wasn’t sent all of the equipment I needed from corporate. Definitely recommend this place.”
“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”
“Came in to upgrade my phone and Jonny made it super simple and quick and it didn’t feel like I was there forever. Thank you for the great service Jonny!”
“Best phone repair shop in town, I had my phone cracked and not working properly the guy was trying to get fixed on other phone shop but couldn’t get fixed
But Sam from xpress repair get it done in 30 minutes very happy with the service and price.
Definitely I will recommend to anyone who has the issues with the phone
Once again thank you Sam”
“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”
“Kevin was an amazing help. He gave me all the info I needed and made the process so smooth. Because of him, I registered two lines under AT&T no more T-Mobile!”
“My wife and I just left AT&T (PR) and had an awesome experience. Gabriel was absolutely great to deal with. He took the time to break down and explain our Mobile bill. My wife then asked him about AT&T internet and he broke that down for us as well. He was very informative and a pleasure to deal . He also managed to save us a substantial amount of $$! Thanks Gabriel”
“Valeria was highly helpful and lead me to switching company, the prices and the plan I was matched with were according to my comfort. Such great experience all staff were very professional alongside their service. :))”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“I moved to the area ten years ago
I always do business with this cricket store. Joann whom I just recently met
Very professional and knowledgeable of the products. Good store
I recommend. P.s. I have been a cricket customer for 26 years. Keep up the good service”
“My husband and I went here today and we had Beto help us out. He was very friendly and easy to work with. He helped my husband pay off his phone and also helped us get a lower AT&T bill. This location always has great and reliable workers!”
“Excellent Customer Support!
The manager explained the products, features in detail; answered every question clearly; I had problem with activating stand-alone watch line and the manager stayed with us 45 minutes after the store closing hour to fix the issue.”
“Excellent service at iPro Repair! My Samsung Galaxy S23+ wouldn't update past Android 13 after I switched carriers, and I needed Android 14 for work MFA. The technician was incredibly patient and worked on it until the upgrade went through. Fixed while I waited, at a very reasonable price. The store is clean and well-maintained too. Highly recommend!”
“Dua I can't thank you enough for your helps today my phone with t mobile got hacked I changed my service and this girl patiently helped me to setup everything new soo sooooo helpful God bless you girl”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“I'm seriously impressed with the service! My son completely smashed his iPhone screen the screen was so badly damaged that you couldn't even see anything on it. I honestly didn't think it could be fixed, but they worked their magic and repaired the phone same-day.
The phone looks brand new and works perfectly. The service was fast, professional and exceeded my expectations. I couldn't be happier with the results. Highly recommend this place to anyone who needs a phone repaired.”
“We had the pleasure of working with Mario. We had a complicated situation involving multiple phones - Mario was patient, thoughtful, and resourceful. He took his time and answered all of our questions. He confirmed all devices were in working order and to our satisfaction before we left. Mario went above and beyond, he is an excellent employee who made a challenging situation workable and pleasant.”
“Vlad at the Des Plaines, IL location was amazing!! Even stated past his shift ending at 3pm to help finish my phone cross over. 👋👋👋”
“Sebastian was a great help in the store, he made everything easier and simple for me. I’ve had issues with my email and no one seems to help except this young man”
“I went into AT&T with my father to help get all his accounts updated and make sure he was getting the best priced plan. The service was quick and tailored to his exact needs. The staff was pleasant and very honest. It was a great experience”
“We recently switched to this provider, and we couldn’t be happier with our decision. The entire process was smooth, efficient, and completely stress-free.
A special thank you to Paul for his outstanding professionalism, knowledge, and support throughout the process. He made everything easy to understand and was always ready to answer our questions. The entire team was friendly, professional, and a pleasure to work with.
We are very satisfied with the service we received and highly recommend this company to anyone looking for reliable and professional service.”
“I would like to recognize Michaela Quarles for the outstanding help and support she provided me. Michaela was very knowledgeable, patient, and professional throughout the process. She took the time to make sure I understood everything and went above and beyond to help me when I needed it.
Her dedication and willingness to help made a big difference for me, and I truly appreciate the excellent customer service she provided. Michaela is a great representative of AT&T, and I’m very thankful for all of her assistance.”
“Yvette was very helpful and patient we gota free upgrade and she helped us transfer all of our information to our new devices she answered all our questions and reassured us we wouldn't loose any information”
“Quick and easy way to buy a phone with $0 down. The process was smooth, fast, and hassle-free. It helped me a lot, and the staff made everything simple to understand. I’m very happy with my experience and would definitely recommend it to anyone looking for an easy way to get a new phone.”
“such a pleasant experience. we had a broken phone and originally thought just the screen was broken. he took a closer look (for free) and told us exactly what was wrong and was very real with us. he told us he could put in a new battery but there were tons of complications. we decided ourselves we were just going to get a new one and he luckily had a refurbished one available. he helped us transfer everything and figure out the new phone, and put on a new screen protector for free. he was super kind and we will definitely be coming back here for future issues!”
“Thank you to Brian at this store for expertly navigating me on the path of a new phone. He was patient, kind and resourceful. The other gentleman in the store was also very kind and helpful.”
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“I was here yesterday to get the iPhone 17 pro max phone m and the worker here, Ramsen Y, was the best sales rep. He made sure all my needs were met, let me pray my prayers in their break room and even made sure that my phone transfer went smoothly. I will be visiting this location in the future if I ever have any questions or concerns!!”