Mobile Phone Accessories near Elk Grove Village, IL

30 locations found near Elk Grove Village

“Klayton provided one of the best customer service experiences I’ve had in a long time. From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find the best solution for my needs.

What really stood out was his patience, attention to detail, and willingness to go above and beyond to make sure everything was handled correctly. He took the time to answer all of my questions, explain my options clearly, and made the entire process smooth and stress-free.

It’s rare to find someone who combines outstanding customer service with exceptional problem-solving skills, but Klayton does exactly that. If you’re looking for Verizon service, I highly recommend asking for Klayton. The team at Verizon is fortunate to have someone who truly cares about his customers.

Thank you again, Klayton, for the incredible service. You’ve earned a customer for life! ⭐️⭐️⭐️⭐️⭐️”

4.8 Superb201 Reviews

“Such a wonderful experience! George Hernandez is the best representative I’ve ever met. He was professional, friendly, and extremely helpful from start to finish. He made everything simple and stress-free, answering all my questions with patience and clarity.”

4.8 Superb407 Reviews

“I went to 3 places before choosing this company and I'm so glad I did.
The owner is quick, efficient and honest about the repairs. His prices are affordable and he's easy to work with. My family and I are only using this place going forward.”

5 Superb90 Reviews

“I brought my Laptop into Xpress Cell for a repair. I needed a new back cover because the current cover is cracked. I received a callback for pricing and had a hassle free time.”

4.8 Superb187 Reviews

“My wife and I just left AT&T (PR) and had an awesome experience. Gabriel was absolutely great to deal with. He took the time to break down and explain our Mobile bill. My wife then asked him about AT&T internet and he broke that down for us as well. He was very informative and a pleasure to deal . He also managed to save us a substantial amount of $$! Thanks Gabriel”

4.8 Superb149 Reviews

“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”

4.9 Superb99 Reviews

“Went to ATT to get all switch over to a better deal and was greeted by Mike. He made sure all was all setup and I can tell he knows ATT. Thank you Mike for your great service.”

4.7 Superb185 Reviews

“Steven was extremely helpful and pleasant to talk to. He was able to guide me through the trade in process and made everything very easy to understand. Steven’s professionalism took away the stress and anxiety that can come with getting a new phone. I would strongly recommend this location to anyone looking for a new phone.”

4.7 Superb176 Reviews

“This young man Mason AT AT&T WAS AMAZING THE WAY HE TREATED EVERY CUSTOMER THAT WALKED IN THAT STORE. THEN ON TOP OF THAT HE WAS VERY GOOD AT FIXING THE PROBLEM I CAME IN WITH.Mason was great at explaining At@t direct tv service we switched from Comcast”

4.6 Superb358 Reviews

“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”

4.8 Superb136 Reviews

“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”

4.8 Superb124 Reviews

“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”

4.8 Superb74 Reviews

“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”

4.6 Superb192 Reviews

“Thank you Juan for helping me where's my Google apps and cell phone questions. You were very wonderful and pleasant I really appreciate all the help with these apps thank you very much.”

4.7 Superb91 Reviews

“We came to AT&T the day after Christmas and hands down the BEST service! Gaby was so kind, informative, and helpful. She went above and beyond to even check our current account to see if there are opportunities for savings. Gaby has a warm and welcoming demeanor, just overall someone you can ask questions to and joke with. I highly recommend this location for all of your ATT needs.”

4.6 Superb124 Reviews

“Staff was very helpful and kind, honestly better then the other surrounding AT&T’s when it comes to treating there costumers from experience. Kristian and Esteban are the go too!”

4.6 Superb142 Reviews

“I came in to this location because wanted to upgrade my phone from a 15 to the new 17 Pro Max and Joey helped me a lot with getting this done. We also were able to upgrade our WiFi and save! I was able to get a good deal for this upgrade and Joey was patient and answered all the questions I have. I definitely recommend this location and working with Joey. He was great and very nice!”

4.5 Superb216 Reviews

“Dua I can't thank you enough for your helps today my phone with t mobile got hacked I changed my service and this girl patiently helped me to setup everything new soo sooooo helpful God bless you girl”

4.6 Superb75 Reviews

“Managed to get in just under the wire after a particularly difficult day when I needed my suddenly-broken phone fixed before end of day. This place delivered. Sort of low prices you’d expect to be paying if it  were pre-2020 and pre-inflation instead of today when it’s nearly 2025. Through, polite, professional repair service from Jesse, I can tell you that much.  5 stars. Highly recommend.”

4.7 Superb66 Reviews

“A Ukrainian staff member named Vladyslav assisted me today, and I am very grateful for his help. I had lost access to my phone and was extremely stressed about the situation. Vladyslav was patient, professional, and very knowledgeable. He quickly helped me recover my phone and explained everything clearly. The entire process was very fast and efficient. Thanks to his assistance, I was able to get my phone working again without any issues. I highly recommend Vladyslav and truly appreciate his excellent customer service.”

4.4 Superb238 Reviews

“Went in to buy a charger and the manager Jackie provided me a quote for my business lines. I was not aware of the discount I got due to having my Internet with ATT. I will definitely be back to take advantage of this offer.”

4.4 Superb268 Reviews

“Jordan was amazing. It got crazy in the store and he was so patient and calm. Super helpful. As much as we needed done, he was all over the place and still helped us with everything.”

4.4 Superb189 Reviews

“We husband and wife are senior citizens, this was our lucky day that Michael was our sales and service representative at AT&T store on Milwaukee avenue .
Mike helped us buying appropriate cell phone, he got us new phone numbers on our requests also he loaded all the necessary software, he educated us a lot about product and techniques.
He went extra miles in order help us getting us completely satisfied.
He is extremely knowledgeable and multitasker.
Thanks Michael.”

4.4 Superb196 Reviews

“Thank you to Brian at this store for expertly navigating me on the path of a new phone. He was patient, kind and resourceful. The other gentleman in the store was also very kind and helpful.”

4.4 Superb167 Reviews

“I want to recommend this AT&T store. When we had an issue, the manager stepped up and resolved it. In these times of poor customer service, he was a beacon of honesty.
Thanks Amen!”

4.4 Superb104 Reviews

“Went in for a new phone/upgrade at this location and Lisa provided me with possibly the highest level of customer service I've ever experienced. She was cordial, very knowledgeable about each product and plan, trustworthy, and she explained everything in a clear and concise manner. She went above and beyond helping me with the transfer of data which saved me a ton of time and aggravation. She turned a transaction I was dreading into a pleasant and easy experience. Lisa is the reason I will remain a loyal customer AND I will recommend her to my family, friends, business contacts, and more.”

4.4 Superb78 Reviews

“Siomara is very helpful, customer services friendly, has a passion for what she does I see how she takes care of her customer with a customer first friendly smile as she greets and interacts with the customer.”

4.5 Superb22 Reviews

“such a pleasant experience. we had a broken phone and originally thought just the screen was broken. he took a closer look (for free) and told us exactly what was wrong and was very real with us. he told us he could put in a new battery but there were tons of complications. we decided ourselves we were just going to get a new one and he luckily had a refurbished one available. he helped us transfer everything and figure out the new phone, and put on a new screen protector for free. he was super kind and we will definitely be coming back here for future issues!”

4.3 Superb105 Reviews

“I wanted to leave a review as I had superior customer service with Olivia there. She was very knowledgeable and polite. I had several questions and she answered them all .”

4.4 Superb56 Reviews

“Best phone repair shop ive ever been too, I can pay for my monthly lines there also I can get all my phone cases for a great price there. Everything she repairs comes out perfect. So I’m giving this place a 5 star. Never a complaint”

4.5 Superb39 Reviews

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