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“The frontdesk was lively and attentive. They also have a person updating the wait times and explaining the delay, which we greatly appreciate. The car we had was awesome. The system is organized and easy to navigate.”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation!
-Anthony & Daniela”
“Rental pickup/drop off very convenient. The vehicle was really good to drive and buying the Toll Pass worked out well. The personnel were courteous and helpful, thanks!”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“I was pleased with the fast and polite service at the check-in counter, as well as the quick vehicle pickup and return. The staff at Midway Airport, Illinois, were very attentive and courteous.”
“Did a tour on 11/17/25 with the maybach gls600 my driver Jose was extremely professional and would recommend him to anyone that plans on doing the tour. Will definitely be booking again. He was an amazing driver and had a very awesome personality and definitely made it an amazing experience with DS luxury.”
“Great company. I had to cancel my reservation more than the company policy of 24 hrs prior to pick up which they will need to take out my reservation fee Upon calling them and explaining that i had a death in the family and needed all my resources to be able to go to new jersey for the funeral they were kind enough to to return the whole amount, it's seldom now a days to actually talk to real people and reason with them and actually understand what your going through. Thank you very much! Highly recommend company. Good customer service..”
“Had to rent a car, the reservation was for a luxury vehicle but they didn't have any when I arrived but the rental agent John was very accommodating and took care of us. Thanks for good customer service.”
“I highly recommend this company. Communication is A+, they were On Time for the both pickups and my flight was postponed and arrived 5 hours later and they were waiting for me. Very friendly Drivers and made it so easy that I will only use them for my airport transportation moving forward. The rides were comfortable and made my travels from Wisconsin to O’Hare and back stress free.”
5:30AM - 12AM
Rental Car Center, 10255 W Zemke Blvd, Chicago
Car Rental
“Love it, recommend it to anyone. Everything went smooth and easy. The cars are new and clean. No waiting time, all workers are nice and polite. Pick up like 5 minutes, and return even shorter , so 10/10”
“Nextcar was great with regard to service and information. They provide curb pickup and dropoff and were very helpful with local driving, sight seeing tips. Have not used them before, but will gladly again.”
“I want to give out a shout-out to Victor pineda,he was very polite and very helpful and the rest of the staff was very nice as well smiling and saying hello?❤️”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“Pickup took a bit longer than expected; car promised drove away as I walked up to it! Replacement drove up 10 minutes later and I was good to go.
What's the point of reserving a specific model car at a specific time if Alamo does not honor the reservation specifics?”
“Tyler was phenomenal during the vehicle return process. He was professional, courteous, and very helpful, taking the time to make sure everything was handled smoothly and efficiently. His attitude and customer service really stood out and made a difficult day much easier.”
“Park Ridge Location is definitely clean, convenient, staff are friendly and professional. Will definitely use this Location as my future preferred Enterprise. Thank you”
7:30AM - 6PM
5151 Dempster St, Skokie
Car Rental
“Moe and his team are smart, friendly, and great at their jobs. It's nice to be able to deal with these people directly instead of speaking to the nameless faceless phone void.”
“This Enterprise location is consistently my go-to. The entire team is professional, the rates are always fair, and they make the whole process hassle-free.
I especially want to give a shoutout to Will for his help this past Monday. As someone who genuinely enjoys the driving experience of a sedan, it’s often frustrating when rental places try to force an SUV 'upgrade' on me. Despite how busy it was, Will actually listened to what I wanted. He went out of his way to dig through their limited Monday morning inventory and found me a sedan I was actually very happy to drive. He’s patient, professional, and really cares about the customer’s preference. If you need someone who will actually hear you out and get you the right ride, go find Will!”
“I reserved a car online and was able to pick it up without any hassle. Anthony took care of me, and he went above and beyond making sure I got a rental that met my needs. When dropping off the car, he remembered who I was and followed up by asking about my weekend and extending sincere comments and wishes to my replies. The customer care experience these days across many industries is so impersonal, I am glad to see that’s not the case at this Enterprise location. Additionally, the lot had plenty of cars available, and while I was there, I observed everyone in the office always on task taking care of customers.”
“Used enterprise after I got rear ended while my car was getting fixed across the street. It was seamless. Go see Dan the man! I should’ve taken him up on the pickup ? dang car seats.”
“It was pretty crowded the day that I picked up the car, although in all fairness it was the morning after Labor Day so it was probably much busier than usual.
It was nice to get a ride to the enterprise office from the body shop and again nice that the body shop handled the car rental return.”
“Outstanding Experience – Highly Recommended
I had a great experience with Sally Rental and would absolutely recommend them.
The customer service was truly outstanding. I had the pleasure of working with Fred, and wow—his attention, professionalism, and care throughout the entire process made a huge difference. He really elevated the experience.
I’ve used Avis before, and I can confidently say that Sally goes above and beyond in comparison. Their communication was clear, proactive, and very supportive—they walked me through every step, which made everything seamless and stress-free.
Another highlight is their technology and systems—you can easily check availability, explore options, and they also have a national support line that complements the local Chicago office. That combination makes a big difference.
The car itself was very clean and well-prepared, which I appreciated.
If I had one small suggestion to make an already great experience even better, it would be to pay attention to a few minor details in the vehicle to make it truly “superstar” level.
Overall, an excellent experience. Big thanks again to Fred and the team—I’ll definitely be back.”
“The gentleman that picked me up at Gerber and glass was was very nice and answered all my questions about things inside the car that I was not sure how to use and make sure he told me how much gas to put in before I returned it which was very helpful. The gentleman that helped me when I return My car was also very friendly and helpful.”
“My family and I had a wonderful experience with this enterprise branch. I especially would like to thank Antwon for his excellent customer service.
I was running late for my drop off appointment that was on a Saturday. The appointment was for 12pm and my GPS had me arriving at 2pm. Mind you this particular enterprise is closed on Sunday so I was looking at a three day charge for a rental I no longer needed. I called enterprise and Antwon answered, he listened and told me that he would call me back. He went above and beyond and at the last minute was able to get my drop off appointment moved to 2pm. I made it there at 1:30 and was spared the 3 day charge that was staring down at me! The staff also calked me a on Monday to let me know that they found my daughter's lost book. Thank you Antwon for everything!”
“Personnel at Elmhurst location were helpful, great attitudes, and quick to get us a rental car, so we could be on our way. We will always choose Enterprise, and refer friends and family to them!”
“I had a great experience with this Enterprise location. The staff was extremely professional, helpful, and efficient from start to finish. The car I received was very clean and felt brand new, which made the whole rental experience even better. Everything was smooth and hassle-free. I would definitely rent from this location again and highly recommend it.”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“I had a great experience with Enterprise Rent-A-Car thanks to Zoe and the entire team. Zoe was professional, friendly, and went above and beyond to make the rental process smooth and stress-free. She answered all my questions, got me into a clean vehicle quickly, and made sure everything was handled efficiently. Customer service like this is hard to find these days. I truly appreciated her patience and positive attitude. Highly recommend this location and especially Zoe for anyone needing a rental car!”
“I’ve rented from the Enterprise location on Irving Park several times, and the customer service has always been great. The staff is friendly, professional, and makes the rental process easy from start to finish. They always treat customers with respect and are willing to answer questions and help when needed. It’s clear they care about providing a good experience, and that’s something I really appreciate. Thank you to the team for all the hard work and excellent service”
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“My experience here with Scott has been top notch!
He did his very best with what he had on hand & made sure to let me know that I can reach out to him if I’m not satisfied with my rental, He took the time to make sure my phone was connected to the bluetooth. He listened well to my needs and he always lmk what to expect. I really reviewed my experience with him. Was treated like a valued customer! Thank you Scott!”