“Thanks to Scott and his colleagues I forgot his name was. It was all smooth and seamless fast & furious friendly and professional service! Definitely recommend this place for car rental. Great service guys👍🏼!”
“As repeat customer of National at O'Hare, picking up a car is very easy after leaving the people mover. No change of floors is required. There is usually a good variety of makes and models. Lately I have been able to find hybrids which reduces gas expenses tremendously. Drop-off staff is always friendly and attentive, ensuring that I don't forget to leave the keys in their hands or in the car.”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation! -Anthony & Daniela”
“Picked up a Toyota Corolla at Chicago O’Hare. Easy pick up by registering online. Car drove well and got good mileage. Returning car to O’Hare was a little confusing, otherwise the rental was great!”
“Did a tour on 11/17/25 with the maybach gls600 my driver Jose was extremely professional and would recommend him to anyone that plans on doing the tour. Will definitely be booking again. He was an amazing driver and had a very awesome personality and definitely made it an amazing experience with DS luxury.”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“We made a reservation online through Costco, pick up at this location at La Grange, Countryside and drop off in California. We were told that the car we reserved was not available at this location and we were offered some other options. We chose Hyundai Tucson and were very happy with this car during all our trip from Chicago to Sacramento, CA. The vehicle was clean and very comfortable. I think this vehicle was even a class higher than we reserved. John, Joe and the third guy (sorry, don’t remember the name) were extremely nice and helpful. The service was great, and the price was great, too (we paid 388$ for 5 days with a drop off at Sacramento + 300$ deposit which was returned in a few days after the drop-off) 👍. I must say that this is our first experience of renting a car, and I am very glad it was great and positive! P.s. I loved the car so much, that I didn’t want to return it 😁”
“I rent from here all the time and it is mostly a great experience. The reps and people are very good and support when there are any issues. Overall a good choice. I only wish they had some better vehicle selections particularly in the SUV market. Too many cheap SUVs and not enough inventory for large ones!”
“Great company. I had to cancel my reservation more than the company policy of 24 hrs prior to pick up which they will need to take out my reservation fee Upon calling them and explaining that i had a death in the family and needed all my resources to be able to go to new jersey for the funeral they were kind enough to to return the whole amount, it's seldom now a days to actually talk to real people and reason with them and actually understand what your going through. Thank you very much! Highly recommend company. Good customer service..”
“First time renting a car on personal travel and overall the vehicle I rented was in great condition inside and out. Plus, the customer service was great. If I had a choice I would do business with this car rental company again.”
“Worked out well. My biggest worry when I rent-a-car is when I show up, there is a long line, and the line is not moving. Each person taking 20 minutes. That was not the case with Alamo. There were about 8 people in front of me, and the line moved quickly. They had plenty of agents working the counter. I appreciate that. Thank you.”
“The best! Huge shoutout to Josh — super professional, helpful, and just great to deal with. He really knows his job and made the whole experience easy from start to finish. Everything was handled perfectly. Definitely coming back!”
“I highly recommend this company. Communication is A+, they were On Time for the both pickups and my flight was postponed and arrived 5 hours later and they were waiting for me. Very friendly Drivers and made it so easy that I will only use them for my airport transportation moving forward. The rides were comfortable and made my travels from Wisconsin to O’Hare and back stress free.”
“Nextcar was great with regard to service and information. They provide curb pickup and dropoff and were very helpful with local driving, sight seeing tips. Have not used them before, but will gladly again.”
“I rented it for one day—picking it up Friday at 3 PM—and returned it on Saturday; since they close at 12 PM, I returned it at 1:30 PM, and now they’re charging me for three days. It’s not fair.”
“Every single individual at this location is consistently professional, accommodating and a pleasure to interact with. And it's evident in how they interact with not only customers but also with one another. They treat everyone so well. I have never had such a positive experience with renting a vehicle and I highly recommend this location for all your rental needs.”
“I have been renting from this location since January and everything I can say about the experience is amazing. Tyler the manager is amazing he has been the main reason I have remained renting with the location. Currently still renting with the location to be honest I think Tyler should be the best paid employee at enterprise and considered the most valuable. He is professional, kind and makes sure everything runs smoothly. When any issues have happened with the multiple cars I have had since starting to rent cars here he addressed them quickly professionally and with great skill. Saying I drive a lot is an understatement and Tyler has made sure that I have a safe comfortable rental in such a way that I wouldn’t want to rent anywhere he wasn’t working. The entire staff at this location should get huge raises and his should be double whatever anyone is thinking. 😊”
“I've used Enterprise for decades. I stopped for a couple of years because there were always issues when I would rent from the Oak Park location. There were bad attitudes, they wouldn't have cars, after I'd made a reservation well in advance, it was just an undesirable business atmosphere and I don't do business where I'm not treated well. I had to travel for a family emergency 2 months ago and without thinking, Enterprise was the first company I called out of habit. Before I knew it, I was there and having an amazing experience. Everyone was a delight to deal with. They were welcoming, friendly and very professional, which had not been the case for far too long. Ryan, Sam, and a gentleman whose name I believe starts with a T and has long hair, we're all amazing! They we're all extremely pleasant, efficient and made sure I was completely taken care of and had everything I needed. It really was a welcomed change. I made sure to tell Ryan how pleased I was with their services and that whoever or whatever was responsible for the change, should be commended immensely! Last week, I found myself needing to rent again for the same family situation I originally had 2 months ago. I didn't think twice about reserving from Enterprise! I got the same wonderful service and I appreciate being so well taken care of. Congratulations to Ryan and his staff, they are all doing an amazing job! I hope the company appreciates them as much as I do! I will continue being a loyal customer!”
“Was very pleased with the customer service in this location. I was working with Kole and he was a really pleasant person and worked with me for a couple of hours trying to find me a van after a different location failed to provide one (and I made the reservation months ago). He called multiple locations and was really considerate of the situation. Thanks to him our family vacation went well.”
“Customer service was amazing. The representative was very polite and friendly and made sure the vehicle I was getting was what I wanted and made sure I was comfortable with my rental. The vehicle drove great, you can tell they definitely service their vehicles at this location properly.”
“Love it, recommend it to anyone. Everything went smooth and easy. The cars are new and clean. No waiting time, all workers are nice and polite. Pick up like 5 minutes, and return even shorter , so 10/10”
“5 star service. There was a small issue with my reservation, but Connor and the team really went out of their way to make it right. Above and beyond. I would definitely rent from this location again.”
“Moe and his team are smart, friendly, and great at their jobs. It's nice to be able to deal with these people directly instead of speaking to the nameless faceless phone void.”
“Outstanding Experience – Highly Recommended I had a great experience with Sally Rental and would absolutely recommend them. The customer service was truly outstanding. I had the pleasure of working with Fred, and wow—his attention, professionalism, and care throughout the entire process made a huge difference. He really elevated the experience. I’ve used Avis before, and I can confidently say that Sally goes above and beyond in comparison. Their communication was clear, proactive, and very supportive—they walked me through every step, which made everything seamless and stress-free. Another highlight is their technology and systems—you can easily check availability, explore options, and they also have a national support line that complements the local Chicago office. That combination makes a big difference. The car itself was very clean and well-prepared, which I appreciated. If I had one small suggestion to make an already great experience even better, it would be to pay attention to a few minor details in the vehicle to make it truly “superstar” level. Overall, an excellent experience. Big thanks again to Fred and the team—I’ll definitely be back.”
“Great neighborhood location. When you rent with this place, you avoid the higher taxes One would find at the airport. Yes, this is a large, corporate entity, that has a small outpost here in the neighborhood. The men and women Enterprise hires to staff this post tend to be very professional, courteous, and helpful. I have rented multiple vehicles from this place. My wife and myself each have small cars, and we rent larger vehicles for Large, family trips, for our family of four. Give these guys a shot.”
“My family and I had a wonderful experience with this enterprise branch. I especially would like to thank Antwon for his excellent customer service. I was running late for my drop off appointment that was on a Saturday. The appointment was for 12pm and my GPS had me arriving at 2pm. Mind you this particular enterprise is closed on Sunday so I was looking at a three day charge for a rental I no longer needed. I called enterprise and Antwon answered, he listened and told me that he would call me back. He went above and beyond and at the last minute was able to get my drop off appointment moved to 2pm. I made it there at 1:30 and was spared the 3 day charge that was staring down at me! The staff also calked me a on Monday to let me know that they found my daughter's lost book. Thank you Antwon for everything!”
“It was a great experience booking a car from Avis. We had a clean car with exceptional customer service, which made our journey way better than expected. Thank you for such a great experience!”
“Best rental experience I’ve had so far. All the staff were straight forward and easy to communicate with. Del was especially helpful and charming. Would definitely work with these folks again!”
“You won’t be disappointed, the customer service at this enterprise is commendable. The staff deserve total recognition. Keep up the great work you guys!”
“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
