{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Sure, we all go to Home Depot and Menard’s…we all look for deals online….BUT….when you really need that one odd part or you need to ask a question of a person who really knows hardware…you go to ACE!!!Thank God, that we still have an Ace Hardware in Crystal Lake!!!!!”
“When my brother's trailer broke down near the Indiana border, the only store within 2 hours that was still open until 9pm was this Tractor Supply. He called an associate at the store and they found the leaf spring he needed. They were willing to stay a little after closing time if needed so we could make the long trip there to pick it up. We cannot express enough our appreciation for this store's associate for going the extra mile for us during an emergency!”
“This place is the best. I have the Inside Track membership and utilize its perks. The selection of items changes and I feel the value and quality are an excellent value. I've talked to the manager several times and he's a super nice guy”
“Paul was absolutely amazing in helping us pick a piece of wood for a mantle! He was patient and informative and super helpful. I would highly recommend All American for any needs you may have!”
“Awesome Ace! I just moved into the area. This is the best Ace I've ever shopped at.I use to shop at those other hardware stores... But not anymore. McHenry Ace will be my first place to go to. They had items that I couldn't find at those other 3 stores and I refuse to by online (unless I can't find it in any stores that I can drive to) at that famous place.Thank you McHenry Ace!”
“Greeted by a very helpful employee just inside door. Told him want I needed and he took me right to the place the item was in the store. He asked me a few questions and then showed me options based on my answers. What a great experience that is not common in retail anymore. Excellent job!!”
“Nice large Ace store with good customer attention and excellent selection. Extremely responsive to problem solving. I had an issue with an exchange and the owner personally reached out to me to correct my issue. You wouldn't find that type of attention at a big box store.”
“I must give a glowing review for Shannon (Store Mgr) and her entire friendly and knowledgeable crew, as they are a team of ‘excellence’ at Wauconda’s Tractor Supply! I shop there regularly and for every visit, the team caters to every need and any question or heavy lifting and go above and beyond (even when I couldn’t be there physically due to an emergency situation, they managed a special order and delivery to my horse when I couldn’t shop and expedite!). I always feel the ‘small town’ vibe there…shop at Wauconda TS and they are all friends who care! I can tell that the team members are happy with their work because I’m always greeted with a smile and eagerness to serve.The community who shops there too, is a special one… Wauconda’s Tractor Supply has a great following! Equine Products are readily available and more is wanted! ***The Apparel section needs more variety, because I will buy at my favorite store in town, location presents itself for having bigger names (ariat) and more apparel and seasonal gear. Thank you Wauconda TS for the assurances your company provides in my purchases and care for my horse!”
“Local ownership of a smaller hardware store that can provide items the big box hardware stores don't have. The prices are sometimes competitive, but often slightly more for those found elsewhere. I enjoy having a choice over the big three.”
“I can find things here that you just can't find at the bigger box stores. Ace comes in very handy when you're trying to repair something as opposed to replace. It would be 5 stars but I find them a bit on the pricey side.”
“Great place! I went in with a defective door lock and Jim couldnt have been more helpful. Great service and a knowledgeable team. Their selection is also broader than most Aces.”
“Lee Jensen sales Company Incorporated excellent place to do business with again they mostly Supply to large companies doing large jobs they could probably help a smaller guy too highly recommend them ask for Lisa she'll take real good care of you”
“The Elgin location was extremely helpful!An associate got my item from the shelf, cut it to size, and loaded it on a cart.Great store as compared to carpentersville store.”
“Haven't been to this place in a long time, (the nice man behind the counter confirmed ?). Super knowledgeable staff, product on hand & I was back in business quickly. Great variety of tool's for the top brands. Pricing seemed fair. I'll be back to support the locals!!”
“Koffler is the easiest and best for specialty floor and wall products. Customer service has good advice and my questions got answers. Found the products I needed fast. Recommend”
“I stopped by to look for a Moen kitchen faucet part after trying with no success directly through the manufacturer but they didn’t have the part on hand since it’s a older faucet and unfortunately due to the Chyna virus ordering and shipping times are drastically longer than normal but the gentleman behind the counter knew exactly what I needed and made a photocopy of the parts diagram and luckily I was able to order on Amazon and get the part the next day. They didn’t get a sale(no fault of their own) but they definitely made a client. Thanks gents!”
“Paxem was in need of PPE and cleaning supplies. Carrie went above and beyond to help us. Outstanding customer service and a very enjoyable experience. Found lots of sanitizer in bulk too. Thank you for your help. We appreciate all that you do!”
“I don't know what I would do without this Ace Hardware. They have all the things I need that I can't find at Home Depot or Menards. When the Ace Hardware closed down in Dundee, I was upset, but not too upset, since the Ace Hardware in Carpentersville is nearby. It has a great neighborhood feel to it, a pleasant experience.”
“Nice store. Staff in the garden section were very helpful. I needed some packing boxes, tape, & trash bags to clean out my mother's townhome getting ready to sell it. They directed me to right aisles. Home Depot has changed for the better where staff wants to help. Years ago, people would "run & hide" to avoid answering questions. Handicapped parking and access (sliding doors).”
6AM - 8PM
670 S Rand Rd, Lake Zurich
Hardware Stores
“Tom at the Lake Zurich Rental center really helped me out. I was planning on renting a sewer rodding machine because my shower was backing up. After listening to my issue tom suggested the issue was in my septic field. Turns out I took the cover off and the tank was totally full. Tom chose to help me solve my problem over the phone instead of just trying to rent me a piece of equipment. I will think of this rental department whenever I need another tool to rent. Thanks again TOM!”
“My experienceNice ppl fast unloadingMy appointments was 8:15 I got there 5:50, they opened at 6, give me a door 20 minutes and empty. They have room for overnight parking. ?”
7:30AM - 4:30PM
240 Jandus Rd, Cary
Hardware Stores
“Just did a drive up pickup of an item that was not not in stock in the store. Waited behind 4 other vehicles, but the line moved along at an acceptable pace. I would be willing to purchase in the same way in the future.”
“I thought I should write this The staff members super delightful helpful and knowledgeable I've never seen this superb home depot ever. This store should be nations award winning home depot in north america The first time they were awesome then second the third fifth and till the seventh times they were amazing You have to understand being Asian not many or most greet to you at first or kinda ignore your existence from time to time But not this location of Home depot! I went there several times looking for things for our new home Talking with different staff every two weeks apart You'll notice how nice and helpful they are That's all i decided to spend my 2 min to say about this Home Depot in Carpentersville, Superb !!!”
6AM - 8PM
200 S Randall Rd, Algonquin
Hardware Stores
“I want to acknowledge Matt, Assistant Manager at the Home Depot store in Algonquin. I had a problem with a storage rack that I ordered online. Two of the boards were not cut to correct size but unfortunately we didn't find out until it was too late to send the item back. The rack had already been assembled except for the boards to be put up. I was told that nothing could be done by the return desk employee, however, Matt found a way to help me out and the issue was resolved. Thanks for caring, Matt!”
“AUSTIN?? This review is long overdue??♂️ So to my man's Austin I apologize in advance but I do sincerely hope that you have moved on to higher and new positions. Austin was top tier. You have people who work there and people who just come to work. Well, Austin was the CEO of his own company with the innate qualities of a leader, a can do attitude, and the ability and willingness to do. I had literally watched and heard him assisting another customer. Call it weird but I mean he was handling his. business. He approached the guy in a caring but bold manner, with a confident voice and tone assuring in so many words, that he'd most certainly be able to help him. And help him he did. Had the guy out of there in no time!Well I had went to the next aisle over and was thinking to myself, "shheeesh this kid has potential to definitely be someone great. I wonder what his life is like, how he's become who he is, what exactly did he go through, and if he's put any thought into his future." Legit thoughts, and then out of the blue I hear his voice saying, "Hey do you need any help today?" Whatttt!?!? Let's be real, the average employee would've went off elsewhere to relax having filled their quota. My mans literally was looking for people to help! That's call top tier customer service. And help me he did, I was done within minutes after he helped me.HomeDepot needs more Austin's for real. That's why I'm apologizing for the lateness of this review. My visit there was in August of 2023, the weekend of the 12th. So if he's still there, a manager or HomeDepot yourself, somebody please do right by him.”
“I love Lowe's. My favorite sales person is Damon, he has helped me for 15yrs. He is versed on everything very intelligent... Always go to him when he's available.Now, I have gotten great help from Sam I believe He's a dept. Manager.. I have just met Jeremy another very helpful sales person, as well.I believe He's kinda new..These men have given me 200% of there time to help me find what I need.. I'm so thankful to them..Cynthia Seidler”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Went in needed a few things and the employee who helped me was very friendly. She located what I needed quickly. The cashier was training a new hire but it did not negatively affect my checkout. Overall they had what I needed, I got it quickly, and had a smooth transaction.”