980 W State Rte 22, Fox River Grove IL 60021
“Great store, very friendly staff, staff always willing to help/let you know what your looking for is, and very clean. Definitely come to this ace if your in the area and in need of a hardware store!”
4520 W Crystal Lake Rd, McHenry IL 60050
“Going to ace hardware is like putting on a comfortable shoes. you can find everything you need. And all the employees are very friendly and willing to help you with whatever you're looking for.”
425 W Liberty St, Wauconda IL 60084
“Personality was lacking at the register today but overall helpful store. They had the type of thermostat with a solid backing required in a lot of homes in this area.”
6324 Northwest Hwy, Crystal Lake IL 60014
“I have been going to this store for a few years now and I have had nothing but great experiences. The staff is always super helpful and friendly. There always seems to be good sales going on and I always seem to find something useful. I have had several times now where I have had to do a job and I realized I had something that would work that I picked up at Harbor Freight, which is about the best feeling a suburban dad can have! Love this place!”
990 W Northwest Hwy, Lake Barrington IL 60010
“Came here looking for a mantle. Pat showed us around, explained sizes and finishes to us. Let us look around and once we found one we thought was perfect for our home, he answered our questions, had the wood cut to size, checked us out, and loaded it up into our car for us. The different types of wood and decor they have here are vintage and beautiful. Service here was exceptional. We will definitely be back for our future needs.”
906 S Northwest Hwy, Barrington IL 60010
“I came into purchase some specialty small screws and the people that I talked to really didn't know what I was talking about. Fortunately Jim who I'm sure has been there a long time knew exactly what I needed and found them within minutes. If I owned this store I would ensure that I keep Jim on board because the rest of the crew is extremely inexperienced in hardware stores”
435 S Main St, Crystal Lake IL 60014
“Wonderful mom and pop store your One-Stop Shop! ... Aside from hardware you may need, tools, lawn equipment patio and garden supplies, household goods they also have snacks, coffee, candy, children's toys and more! Very friendly small town atmosphere and it's not a huge big box store so less walking. I always feel good supporting family-owned businesses!”
481 N Randall Rd, Lake in the Hills IL 60156
“I appreciate the smallness, ease, and convenience of shopping here compared to the big box hardware store just kitty corner from this Ace. I can park right by the front door, leave my dogs in the car for a few minutes knowing they’re safe, run inside & get what I need fast, with helpful staff on the scene, without having to walk the vast parking lot & cavernous aisles at the big place across the street.”
251 Springhill Rd, Carpentersville IL 60110
“Our local Home Depot stores are great. Their inventory is well maintained and they have a good selection of stuff to help you complete your projects. The staff is always friendly, courteous and helpful. And, in the event you need to return something, their policy and process is simple and easy.”
150 S Kennedy Dr, Carpentersville IL 60110
“First time trying out their dog wash today.I'm very Happy I did! it's very clean, the staff was super nice and accommodating. I like that they have raised wash areas and grooming areas to dry the dogs, good water pressure, hoses that you can change the stream and decent dryers. They supply some of the different shampoos that they carry I did try their sensitive one and so far it seems to have caused no irritation for a very sensitive skin dog. I like that they supply more than one towel like some other places do. Tractor supply company is a little gym in Carpentersville that I often forget about and every time I go I really like it. They hire friendly staff and it's always clean and they have a lot of variety.”
100 S Old Rand Rd, Lake Zurich IL 60047
“I was sorry to see Casper's leave but happy so far with ACE. Friendly workers and generally have the items you need for your home projects. Always happy to shop at smaller, home. town styled businesses. Please give this hardware store a chance before H.D.”
642 Northwest Hwy, Cary IL 60013
“Mick was super helpful in picking out the right paint I needed for a project. He was friendly, knowledgeable and even gave me some tips which really helped me. Grateful for him and his service.”
2300 Randall Rd, Carpentersville IL 60110
“We had bought a workbench from this store but had a major wrong part (leg) so came back to exchange the piece when in fact we should have exchanged the whole box. The manufacturer had changed the design slightly so that the leg from the second box was totally different. We were getting SO frustrated but we were able to keep our cool with the help of your employee Rima. Without her friendly, patient and knowledge of the solution would have made it so much worse. Shout out to Rima for knowing how to take care of a very greatful customer!!”
785 Oakwood Rd, Lake Zurich IL 60047
“The customer service Rep Lata Rao was extremely helpful and ordering was easy. I’m very pleased with my product. Will definitely order again. I had a great experience with Koffler. We order furniture corner gaurds and requested custom cut....All done very well.”
200 S Randall Rd, Algonquin IL 60102
“We love this Home Depot. Customer service desk is awesome! We made a mistake with ordering shutters, and Deanna ( I believe that is her name) corrected it without a problem. She is very knowledgeable with the products and performs wonderful customer service. Lumber Dept., Kitchen, Paint, & Garden also very helpful. Thank you! My husband & I believe in mankind & womankind again. Bravo??”
101 W Terra Cotta Ave, Crystal Lake IL 60014
“Lee Jensen sales Company Incorporated excellent place to do business with again they mostly Supply to large companies doing large jobs they could probably help a smaller guy too highly recommend them ask for Lisa she'll take real good care of you”
670 S Rand Rd, Lake Zurich IL 60047
“Tom at the Lake Zurich Rental center really helped me out. I was planning on renting a sewer rodding machine because my shower was backing up. After listening to my issue tom suggested the issue was in my septic field. Turns out I took the cover off and the tank was totally full. Tom chose to help me solve my problem over the phone instead of just trying to rent me a piece of equipment. I will think of this rental department whenever I need another tool to rent. Thanks again TOM!”
600-b W Liberty St, Wauconda IL 60084
“Nice selection of gardening supplies, decor, tools, and real farming stuff. Also live chicks, a pet wash station, and zero-turn mowers. Clean and well organized, and staff is available and willing to help.”
4850 US-14, Crystal Lake IL 60014
“This is my Go To Menards by far ! The garden Center is great ! People who work here are helpful and plentiful. Return was quick and problem free, lady at the desk knows her stuff ! My only negative is the carts are long over due for an upgrade!”
4447 US-14, Crystal Lake IL 60014
“I stopped in to replace my bathroom exhaust fan. Marshall went above and beyond to help me get the parts I needed. He is super friendly and knowledgeable, and answered the questions I had to make my project go smoothly. I wish all hardware stores had employees like Marshall!”
670 S Rand Rd, Lake Zurich IL 60047
“VS menards well stocked but what sets it apart is it's employees are every where and most knowledgeable. Most are from a trade which is invaluable! Plus being a vet i don't have to jump through hoops mailing in receipt or as they count on it forgetting to get 10% off. Do not like current return policy. Even if they stock item you can't even get a store credit if over i guess 30/35$. Unless you have the credit card or receipt. If I kept every receipt I'd need a accountant!”
300 N Randall Rd, Lake in the Hills IL 60156
“We went to several different home supply stores in the area one day, and only at Lowe's were we greeted warmly and asked if we needed any help. We were actually greeted by 3 different employees around the store, it was a breath of fresh air, most places ignore you these days. For that customer service alone, employees that actually seemed to care that we were there, I'll return to Lowe's first when choosing a home supply store.”
7109 Pingree Rd, Crystal Lake IL 60014
“I stopped by to look for a Moen kitchen faucet part after trying with no success directly through the manufacturer but they didn’t have the part on hand since it’s a older faucet and unfortunately due to the Chyna virus ordering and shipping times are drastically longer than normal but the gentleman behind the counter knew exactly what I needed and made a photocopy of the parts diagram and luckily I was able to order on Amazon and get the part the next day. They didn’t get a sale(no fault of their own) but they definitely made a client. Thanks gents!”
22166 N Hillview Dr, Lake Barrington IL 60010
“Super customer service, in 5 min I knew everything about my chainsaw. They didn't have the part I was looking for in stuck, but for sure, I will go there in the future.”
2801 Alft Lane Door 300, 2801 Alft Ln Suite 500, Elgin IL 60124
3011 IL-176, Crystal Lake IL 60014
“My experienceNice ppl fast unloadingMy appointments was 8:15 I got there 5:50, they opened at 6, give me a door 20 minutes and empty. They have room for overnight parking. ?”
251 Springhill Rd, Carpentersville IL 60110
“Oscar in the tools, rental department at this Carpentersville store is super helpful. He went above and beyond and helping me find what I needed for my car detailing project, and was super knowledgeable about everything. Easy person to talk to, very respectful, would use this service again, thank you Oscar for everything!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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