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“Angie was great, helped me find my storage unit and was very polite and helpful and she was very cautious about my unit and made sure everything was verified thank you so much Angie”
“The Gentleman who assisted me was outstanding, courteous, efficient and very kind. He knew his stuff and the facility is SUPER clean, and everything was very easy, from entering and access to storage. I highly recommend them! (Libertyville facility off Park Ave)”
“Wonderful to deal with, and Tom the Store Manager is always helpful and accommodating. Especially with us being a NFP football program and trusting the storage of all our equipment!”
“I was very impressed with the great service Chris provided me and my husband. He was very friendly, professional, and knowledgeable. I would highly recommend Metro Storage.”
“I had an indoor storage unit for 8 months and have been super happy with the services. Great customer service! If I ever needed another storage unit I would definitely be storing with metro self storage again!! I can’t recommend them enough. Nancy was wonderful during my move on and move out process.”
“Was shopping for a friend who was looking for a 10x20 drive up and it was after hours. The new ESS Kiosks at another close facility worked great! Mike followed up with me the next day. I will recommend Extra Space to any other friends and family.”
“Went in to inquire about a unit and found Wendy. She was incredibly helpful and honest. Glad we did not miss her and she was able to get us the greatest deal and a storage unit that suit our needs. Thank you!”
“Bruce offered fast and easy solutions to the problems I presented! I haven’t had a more smooth experience with any storage company; employees and all. Thank you!”
8AM - 6PM
1700 Butterfield Rd, Mundelein
Self Storage
“I could not have been happier with my interaction and service from UNITS, the entire process was excellent. Tom who arranged everything was great, he put my mind at ease and was correct when he said the unit could be placed on a dime. My relatively new driveway was unscathed during delivery (which is fascinating to watch) and the same with pickup. The person who delivered the unit was professional, knowledgeable and friendly. The unit itself was clean both inside and out. Thanks so much UNITS team!”
“Kaija is the kind of manager who makes a storage stop feel simple. She keeps the place running tight, stays on top of every detail, and answers questions with patience and clarity—so even moving days and last-minute runs stay low-stress. The way she spots issues early, whether it’s access timing or billing tweaks, saves time and headaches for customers and staff alike and turns Extra Space Storage into more than just a row of units; it feels like a well-kept, dependable part of the neighborhood. Her steady care sets a standard worth recognizing and supporting, and it’s a big reason this location stands out.”
“Just upgraded units and the process was even better than the first time. Informative and friendly and upfront and transparent with any questions or concerns I had.”
“I have been going to this storage for a few years now and I have never meet such sweet and nice people in the office till now Jenny took care of everything I needed and she was very professional and very kind. She was awesome I recommend going to here. Thank you Jenny for your help.”
“Jaclyn and Kathy have been one of the most biggest helps by far since I.Stepped in through the door, however, the machine in the very front is complete garbage. It did not help me whatsoever. I had to contact about 4 representatives. To get an issue solved until next week. However, these wonderful ladies helped me out within 2 minutes.”
“Michael was extremely helpful in showing me the different type of units they had available and helping me determine exactly what I need. Setting up the account and using the app was very easy. Would recommend this facility.”
“Pam is awesome!! Kind, funny, and very courteous. I rented a 5x10 storage unit today. Instead of doing everything online, I went to the establishment. Pam introduced herself and explained everything to me and answered all my question. Very good customer service. I will recommend friends and family to this place for their storage needs. Once again Awesome job Pam and thank you for everything!”
“I used this company for a long distance move, communication was excellent. If you use this company ask for Daniel and Jose. Those two are efficient, kind, polite and professional.”
“I’ve recently moved back to the area and have a small amount of items I don’t want to keep in the house, so started looking at a few local storage facilities. I chose Extra Space because their prices were much better for the unit I needed-and an extra bonus was Bill in the office, he’s very nice, professional, and was able to answer all of my questions and help me get the app setup.
Awesome experience as I got started, easy entry / gate opening within the app, and cost effective for what I was looking for. I’m so glad I chose Extra Space, and encourage you to check them out online for deals. They’ll save you money when you book online, but then also go inside to meet Bill when you need a little help and a smile!”
“It’s a great storage facility with outstanding access! It’s clean & the gate/slide up door always work! Not much more I can ask for from a storage place.”
“The folks there (John and Christian come to mind, but literally everyone we worked with) took such special care of us, and it was SO appreciated. The boat ROCKED. Clean and in great shape. All my touristy questions were answer professionally with a smile, and they also made all of us feel at home, especially our 88 year old mom!!
See you next year!”
“My storage unit was well cared for and clean. The prices are very fair and the staff are very kind and helpful! I highly recommend renting a storage unit from them if you are in need.”
“The manager Katie was so helpful while answering questions regarding what sizes i might need in order to store my things. I will definitely be storing here in the near future thanks to her kind welcoming attitude!”
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“The staff are amazing with knowledge and true customer service. Friendly, great compassion and super caring for their customers. It is an uplifting g experience dealing with this facility.
Thank you for your wonderful support you always show.”