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“Great resale shop. Really well organized, near, clean and displayed. I'll be going back frequently. Even the books are organized, so the Captain Underpants books aren't mixed in with cooking or adult fiction. A joy to shop here!”
“Been shopping since ‘85. Now I volunteer. It is super fun. I would arrange my work schedule to shop here, because the sale dates are very limited. Put the dates on your calendar! Almost all volunteer run!!! They support several Oak Park Charities. It is a worthwhile cause and a blast to shop. It is an old mansion and each room has a different kind of merchandise. A real treasure hunt.”
“So clean, organized, and cheap. They receive donations and really are giving back to those who need support. They even had a food pantry available. Good job. ??♀️??”
“I was impressed with the unusual mostly vintage furnishings. The quality of fabrics and workmanship of the clothing and accessories was magnificent. I bought an assortment of incense on this first visit (unplanned) as I tried not to take home pieces I didn't have space to house. The service was welcoming and friendly. I'll visit again and again.”
“It's genuinely one of the better thrift shops. Why? Prices. The pricing is fantastic. Yes this place supports a charity, but they also aren't trying to gauge me for a used item with no return policy. I wish people would stop paying higher prices to other places that are charity driven. Because this model works. They get plenty of donations, they are constantly busy, I always spend a lot of money there. Also Kevin fixes watch batteries! It's perfect.”
“....if thrift heaven were a place on earth it would be this place !! The GEMS I found at this quaint little shop were beyond what I thought ... every turn i was seeing some amazinggggg and classic pieces !!! Literally, take my whole wallet lol the employee was SUPER sweet and the atmosphere was just very tranquil... thanks for an amazing experience .... I loved what I walked away with ..such amazing deals in this place it's mind boggling ..this is what THRIFTING IS !!! So excited to se what new stuff you have next week ..this is now an official weeekend chore for me ...”
“I stop here most of the time to check out their ever changing selection of used books. So even if I get a dud, I only spent a nickel or dime. But this place is still pretty fun to walk around, with a musty smell that reminds me of my grandparent's basement. And since we usually drop stuff off here after garage sales (they will accept anything from clothing and furniture, to kids toys), it is always fun to see some of your old stuff recycled. (And yeah, it was hard not for me not to want to buy my old Rock-em-Sock-em Robots back!)”
“I love visiting new places, especially resale shops. My friend and I found this shop on Google and decided to visit. The parking is great, the outside of the shop is welcoming, the pricing is fair and the staff were welcoming. The store is very well organized, clothing items are sized and other items are in specific areas depending on the item. They provide a fitting room if you need to try anything on. They do not have a bathroom so beware if you are the person who after shopping for a while need to take a bathroom break you will need to leave and come back. Overall, we were very pleased with this resale shop and it is now on our list of go to shopping places.”
“friendly customer service from beginning to end! i only purchased a book this time but i’ll definitely be coming back. they have a great selection of everything.”
“Upon first entering The Brown Elephant, you might feel that this is not your average Thrift store. In some sections, it is more organized than other stores of its kind. This store has more furniture than anything else, and the prices were a little higher than your average Thrift store. I would suggest checking in here every once in a while, as their inventory changes quickly. Also like to support this store because proceeds go to health screenings and support for the LGBTQ community”
“They have a great selection at this location, especially high end items! Just be aware-it’s still a goodwill-it’s always packed, tight aisles, stuff EVERYWHERE. But, for the price, it’s worth the trip”
“I wanted to say that being in Florida it is nice to be able to see items on Tik Tok for sale live whoever does that is very polite and goes the extra mile to show me what I am looking for. The Young lady is knowledgeable and professional she is very warm when she explains the stuff to me. You are very looking there to have suck a passionate employee that wants to help people. I hope she continues to show what you have online for us that don’t live within driving distance to your business thank you for taking the time read this.”
“It’s a good place for donating items I no longer use. It’s located on the far left for donations. Service was quick and efficient. Employee was pleasant. If you wanted to go shopping, their parking lot is adequate. I can’t comment on the shopping experience since I don’t buy items here.”
“I love this store. They donate to the shelter for women and children. Awesome. Always give back. I was recommended by a co worker at my job. I love them. ❤️ Five Stars absolutely!!”
“Wow! I'm impressed! The store is very nicely organized and clean! Also, the cashier was super nice! You don't find all those qualities in a thrift store! I'll be back again!”
“Great location. Found lots of great stuff for great prices. I started reading the other reviews and got lost laughing at all the entitled spoiled brats complaining about the dumbest things. I recommend checking some of them out, very entertaining.”
“Fun place to spend some time walking around hunting for unique items. You don’t come here looking for something, the store tells you what you need! Found an awesome solid oak coat rack with an old “Property of Cook County” tag on it, and a cool newspaper clipping from the old Rock Island Railway. Deb knew exactly where this piece was hanging up and the story behind it, makes it that much cooler. Would love to see some of the slower moving (kitchen/commercial/restaurant) items cleared out and the boxed items displayed or made more visible. I’m sure there’s some real treasures hiding in this place.”
“I go to a lot of thrift stores and this one is the neatest I have ever been in it is clean it is organized and very easy to shop prices are okay but it's worth paying a little bit more to be able to see everything that's available and having everything in its place”
“Store is ok. Slightly better than other Goodwills. Not as large as you’d think on the inside. Prices are pretty standard being that it is Goodwill. They were consistently bringing new products out to the floor though which is nice. Bring your own bag, though!”
“For those of you that complain about their policy regarding them not immediately being able to price an item. This is typical. This is a thrift store. Service isn't going to be amazing. Their policy is the same everywhere "if there is no tag then it needs to be properly priced and you can return the next day in the morning to ask for the item and get it then. I did this before and they were accommodating at another location. Although it is inconvenient to have to come back simply for this reason. It's understandable since they need to determine the price a certain way to get some kind of profit and so forth. I don't believe every employee is trained to be able to determine the price of all or any items. These locations are always short staffed so keep that in mind as well. If you want something better in that sense go to a Bloomingdales or a Nordstrom. Not that you can afford it in this economy ?as they say be grateful for what you have”
“It's a good place for donating items I no longer use. It's located on the far left for donations. Service was quick and efficient. Employee was pleasant. If you wanted to go shopping, their parking lot is adequate. I can't comment on the shopping experience since I don't buy items here.”
“I recently visited the central location the staff is always informative and helpful no matter how nasty and rude the customers I recently watched a racist woman be very nasty towards a customer the manager intervened and stood up for the customers the Salvation Army has a customer for ever”
“Went to this Goodwill store first time on Friday with my daughter and we loved it. Employees were friendly could be a little more proactive (training 101) but my sales rep was awesome and she offered me a rewards card to use for future items. It was nice to see that 'Everything had a place, and a Place for everything' nothing on the floors. However, I do suggest they keep a close eye on some of the clothing on the racks that have threadingloose some were torn seems like from hangers or mishandled from customers and those items should be removed. It is good to see that you show the quality and care for what you display and sale in your store because, it's the first and last impression of the day that can make an impact on your customers. I visit this store again.”
“Surprisingly good selection of well loved goods from clothing to toys and even decent electronics. All at insanely reasonable prices, of course! We take our boys there too spend their allowance so they can actually get good stuff for their money.”
“lots of stuff. beware the steep stairs, especially going down. found a working cassette tape deck and player here for about 40 bucks or so. 3rd floor can be a bit messy at times with children, first time i went half of the plushies shelf was on the floor. next time i went it was all clean so i assume it was only that day. overall a great experience and definitely somewhere id hang out with some buddies just looking at the weird stuff. i have yet to check out the clothes so i cant say anything on that”
“World class organization. I paid 4 bucks for a pair of Lucky jeans. Who's the lucky one here. Inventory changing all the time, because of the hard working people there. It's a thrift store that has real bargains for real people...and stuff”
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“Years a go received their help with dignify and emphatic. Pillars is wonderfull and this store good complement.Thanks so much I hope be there soon.Congratulations”