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“Did a couple projects at my parents home around the area. I came here for a few items, a few times hahah. In the same day, myself or my mom came here 4 times for parts or tools. We came for outlets, pliers, and some other small miscellaneous electrical related items. Also, Joe at the help desk was extremely helpful. He asked questions that helped me remember my list of supplies, and better understand the project I was working on so he could be of even better assistance. All to say, we got everything done that day, and the Whitmore Ace helped us to do exactly that. Thanks again Joe.”
“I can't say enough about the amazing staff at Hortons. I made a very small purchase there. Got to my truck and battery was dead. The staff was kind enough to help me out. Wes came out with a charger that was not strong enough. He then got the forklift and cables then got me started! Thanks Wes! I have great experiences at so many Aces!!!”
“Service you'll never find at a Big Box retailer. I have never been to this particular Ace hardware but online it said there was a particular battery available at this location. The first thing I noticed when I came in is the cleanliness and organization ... WOW ... Great first impression. Secondly I was immediately greeted! I couldn't find what I was looking for but another worker that was stocking stopped what they were doing and asked me what I was looking for. I told her what I was looking for, took me to the location and helped me find the right battery which ended up being in their queue by the registers. If I lived near this Ace hardware I would be a regular. It's not every day you get exceptional service and this was one of those days.”
“I walk in to browse, and I walk out with a cart full of product. Prices are great and the quality of the tools is impressive when compared to the name brand items. If you don't find what you're looking for here, take another look - it's there.
And - the customer service is great. Very helpful and pleasant store employees.”
“I needed help! With my purchase.
I was helped !!
Was so satisfied with the customer service, I went back and purchased another item I was going to get at another store.
Thanks for hiring the best employees!!”
“Locked my keys in my car. These guys helped me to get back in AND didn't want to charge me anything. I forced some cash in them (but not enough).
Still some great people in this world who don't stepping in and helping someone in a bind.
BIG THANKS!”
“Love Harbor Freight Tools have been buying from them since they opened and bought everything from Tools to batteries. I rarely get anything that's junk would say I'm 98% satisfied with all my purchases. Thanks for being a great place to shop.”
“The store was clean and organized. I walked in and the employee at the register asked me what I needed help finding. I told her and she pointed me to the correct aisle. I ended up purchasing the wrong item and called back and they allowed us to come exchange it with no problem! Friendly and helpful staff. Overall great experience!”
“I was truly impressed by Gus and the entire service department. They recently serviced my CMC 83 HD track lift. They performed a very thorough inspection and completed necessary repairs quickly and competently, and at reasonable expense. Communication was excellent throughout the process. Highly recommend them for aerial lift service and repair.
Jacob G
Townline Timber Services”
“Friendly and helpful staff. Convenient location. The staff have excellent listening skills and take the time to understand your need before they make a recommendation. They have earned "shop locally" loyalty.”
“I've shopped at Naperville Ace Hardware for years, and it's a consistently great experience. The store is always clean and well-organized, and the staff is friendly, knowledgeable, and always ready to help you find exactly what you need.
What really makes this place special for me are the memories. I remember coming here as a kid and being so excited to see their pet monkey! It's those unique, charming details that make a local hardware store feel like part of the community. It's more than just a place to buy tools; it's a place with character and great service. I highly recommend it!”
“I visited to get some hornet killer for a larger football sized nest at my home. Jacoby greeted me, and we initially joked a flamethrower may be the best option, but settled for researching items on the shelf that were more readily available. Ortho spray foam worked great for the 1st scary treatment last night, and the less expensive Ace brand spray finished off the remaining flying demons the following morning. Thanks Jacoby!”
“I called ahead to get pizza cutter kit for a birthday present.i was twenty minutes away and was going to be late and call to see it still open and Karl was there and he knew I was coming and said don’t worry I will wait for you. I was only a few minutes late.Thats what i call great service.i have bought several things from Woodcraft and always satisfied.If you work on a wood lathe then woodcraft is the place to go.They always have what I need and extremely helpful. Great people to deal with.I highly recommend to check out woodcraft if haven’t been there.”
9:30AM - 2:40PM
18856 Wolf Rd, Mokena
Hardware Stores
“Small local hardware store, but had a lot of miscellaneous stock, the owner was very helpful, I just needed some wall anchors this time, but will go here more often instead of driving out of the way to big box store.Nice to get help on miscellaneous items when you need it.”
“Excellent customer service. Went in there to see if the had a specific retaining clip. Sure enough they delivered,they had it. Just wanted to thank Charlie and Darin. Will definitely return for future purchases. You just don’t find customer service like this anymore. Thanks again, Steven”
“Great place to get the pieces parts you need to operate your business. Good pricing, wide range of products and friendly staff. Very helpful when looking for that elusive part.”
“Contacted Holland Hardware for repair of a damaged dining chair. Because the dining table is pretty old (it was purchased used over 40 years ago) replacing it with a new chair would have required custom building at a high price. Holland was able to repair the split wood, install new dowels to replace the broken ones, and reattach the broken leg to proved a sturdy, solid dining chair.they did this in a timely fashion at a very reasonable cost. we are very pleased with the service.”
“I came to the store to return an online order yesterday and the process was easy, smooth and quick. Kaitlyn and Hayley at the order and pickup desk were amazing, patient and super helpful. Give them a raise, they’re great employees!”
“I had a very good experience with the lady that in always in garden start with a J , I always feel so welcomed, she is always smiling and she is very fast paced !”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“Since this store first opened they have come around full circle. Every project we have hired them to do for us has been spotless. There was a little miscommunication with the luxury flooring as far as them having it sitting when it was suppose to be delivered but that was all worked out and they got us moved up with their installers. We had GS Flooring which is their sub contractor for flooring they use. We had our bathrooms done years ago and now finally got the rest of our first floor completed and it absolutely looks fabulous!! The crew with GS Flooring was so fantastic!! Cannot honestly say enough about them! The guys worked hard and were completely done in 2 days with no messing around. We got the Lifesource Flooring which is Home Depot's exclusive brand. Looks fabulous! I'll post some after pics after everything is all cleaned up and back in place.”
“Fuller Home and Hardware offers exceptional customer service and results - we rely on their team for assistance with gutters, lawn maintenance and Christmas trees. Paula and Luke and the Fuller team always deliver seamless service, accurate estimates and great value. Highly recommend!”
“After purchasing kitchen cabinets Associate GABE was exceptionally helpful with loading the cabinets in my vehicle.
An outstanding customer service person an asset to the Home Depot Team”
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“My exterior spigot was leaking so I went to to the Lamont Ace hardware and asked them what to do. They told me that I needed to take it apart. Bring it in and more than likely it was a washer. They were exactly correct. We got the right washer. Replaced it and now the spigot no longer leaks. They are awesome at working with each customer's problem in helping them find a solution. Whether it's a screw, a nut, new car keys, you name it, they have a solution for your problem. Thank you so much for your help.”