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“Gaby was fantastic to work with. Not only did she answer all my questions, listen to my concerns and help me figure out the options that would best serve my situation, she could make me smile as we took care of business. Thank you”
“We want to say a huge thank you to Meerim for her amazing help! We came to Verizon to buy phones and were absolutely delighted with the service. Meerim is incredibly polite, attentive, and knowledgeable. She explained everything clearly, helped us with everything, and made the whole purchase easy and pleasant. She is a true professional, we need more employees like her!”
“Truly impressive work! After Tmobile and Best Buy couldn't figure out the issue, CPR got my phone back online. Very impressed with their troubleshooting skills!!”
10AM - 6PM
1825 Tower Dr, Glenview
Mobile Phones
“Had a great experience here, upgrading my old phone. Dave was a king! He helped me through the process and even stayed late past close, making sure my data got safely transferred over to the new phone. Definitely coming back here for any future purchases or upgrades!”
“Came in to upgrade my phone and Jonny made it super simple and quick and it didn’t feel like I was there forever. Thank you for the great service Jonny!”
“Another Verizon store is much closer to me than this location, but the difference in customer service is definitely worth the drive. I really appreciated the thorough explanation of my bill and eligible discounts and promotions that I received. Jason and other store staff were courteous, friendly, and accommodating. I initially thought to buy the new phone outright although decided to purchase it over a three-year service commitment and not go directly to the manufacturer because doing it that way felt right based on how I was treated at this Verizon store (in Long Grove).”
“Had a great experience at AT&T Arlington Heights
Xander was my sales rep
This young man was personable and knowledgeable and most importantly for me very PATIENT
If you are shopping with AT&T
stop by or make an appt with Xander
The entire staff was great”
“I came in today for a new phone for my dad and Itzel was so kind and patient the entire time. She got us all set up and made everything really easy for us. She even put a case and screen protector on for us ! Thank you so much Itzel, Boost is lucky to have you :)”
“If you go, Make sure to work with Megan!!!
I visited this location after having a frustrating experience at another Boost mbile store, and I’m really glad I did. Megan helped me, and from the moment I walked in, already dealing with a lost phone and a bad prior experience, she completely turned things around.
She was friendly, professional, and extremely helpful. Even though the deal I originally came in for wasnt available to me (which was definitely frustrating), Megan took the time to work with me and find the best option that fit my needs. At no point did I feel rushed or like she was just trying to make a sale, she genuinely cared about helping me.
That level of customer service really stood out. Ill definitely be comin back for any future needs and I highly recommend this location to anyone looking for honest, helpful support and someone who actually takes the time to answer your questions.”
“Just had my iPhone screen replaced everybody was extremely nice, super fast service with a year warranty I got a Great deal and I also got free headphones a case and charging cord. I would recommend this place to everybody”
“Brandon was extremely helpful and provided amazing customer service during my experience at the store today. We will be coming back to the store in the future because of his knowledge and help today.”
9AM - 9PM
3046 IL-60, Mundelein
Mobile Phones
“Tomek was extremely helpful and kind. He was very patient and explained everything so I can fully understand what was going on. He was great couldn’t have had a better experience!”
“Jessie was absolutely amazing. My son has been a First Responder for nearly 10 years. He joined the Navy 2 months ago and his and had no access to his phone. His FirstNet phone service was cancelled because he was not able to reverify his FirstNet status. After several phone calls and stops at 2 AT&T stores we came to the AT& T store at 445 East town line Road. Jessie was not only patient and professional she went above and beyond to make sure his phone was turned on and his ForstNet status was reinstated! She was genuine so helpful! Wonderful Experience!! 🥰”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“This AT&T is amazing! They always have workers that are so helpful! Sofia and Amy are very knowledgeable and helpful every Time I come into the store!! 5 Stars Always!!!”
10AM - 8PM
1 W Rand Rd, Mt Prospect
Mobile Phones
“I was met with professionalism with regards to upgrades and opportunities to adjust my account. I purchased a watch, Rich was knowledgeable professional and enjoyable to work with. I will continue to do business at this AT&T and recommend the store to other users.”
“My mom was at this location today and was being helped by Mohamed. He was very helpful and extremely patient with her. He spent over 2 hours with her and set up her new phone. She couldn't be happier with the experience. Thank you again!”
“Excellent service. My phone’s issue was diagnosed and resolved in less than forty five minutes. The owner was friendly as well. Will definitely come back if I ever have an issue with and would recommend it to others”
“I went into AT&T with my father to help get all his accounts updated and make sure he was getting the best priced plan. The service was quick and tailored to his exact needs. The staff was pleasant and very honest. It was a great experience”
“Michael made this one of the best customer experiences ever. Normally this process is arduous at best and a series of upsells that is all about increasing revenue and not helping the actual customer. This was not the case here.— Michael was all about the service and set up and customer needs. I was seriously considering leaving Verizon after 25 years because of the lack of attentiveness, lackluster customer service and increasing bills. The experience today gave me renewed hope that truly caring customer service isn’t dead just yet.”
“We recently switched to this provider, and we couldn’t be happier with our decision. The entire process was smooth, efficient, and completely stress-free.
A special thank you to Paul for his outstanding professionalism, knowledge, and support throughout the process. He made everything easy to understand and was always ready to answer our questions. The entire team was friendly, professional, and a pleasure to work with.
We are very satisfied with the service we received and highly recommend this company to anyone looking for reliable and professional service.”
“Valeria was highly helpful and lead me to switching company, the prices and the plan I was matched with were according to my comfort. Such great experience all staff were very professional alongside their service. :))”
“I would like to recognize Michaela Quarles for the outstanding help and support she provided me. Michaela was very knowledgeable, patient, and professional throughout the process. She took the time to make sure I understood everything and went above and beyond to help me when I needed it.
Her dedication and willingness to help made a big difference for me, and I truly appreciate the excellent customer service she provided. Michaela is a great representative of AT&T, and I’m very thankful for all of her assistance.”
“Thank you to Brian at this store for expertly navigating me on the path of a new phone. He was patient, kind and resourceful. The other gentleman in the store was also very kind and helpful.”
“Needed my iphone 15 pro max fixed' and it was the easiest thing to go in here and get it fix without remembering my passwords and stuff. The man was helpful and inderstanding. Deff recommend!”
“Had a very good experience working with John, he was very helpful in setting up new lines and new iphones for us. He’s very knowledgable about the available tmobile plans and answered all questions we had. He even went out of the way to inform us about trade in phone promotion ending so we could get there in time to avail the promotion..”
“We highly recommend Brayan and AT&T. We stopped in at the Harlem/Dempster location for issues with our internet and Brayan assisted us in resolving the issues. He was friendly, helpful and very knowledgeable. We highly recommend Brayan for any of your AT&T needs.”
“Came in to transfer 5 lines from ATT to Verizon last week. Marc helped me with the transition. He made it so easy and even came in on his day off to finish the transaction since we ran out of time the day before. Highly recommend that you look for him for your Verizon needs.”
“Seamless in-store experience. Jose is very knowledgeable, clear in his communication. Has been a great help. Would recommend all AT&T customers to check out this store for any service you need.”
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“I really enjoyed my experience at this AT&T location. Delcy’s customer service was spectacular. She was very knowledgeable about all of the phones, accessories, and service plans. She was also incredibly patient in answering my questions. She is an asset to this store and I highly recommend working with her. She cares about her clients and it shows!”