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āExcellent customer service. Went in there to see if the had a specific retaining clip. Sure enough they delivered,they had it. Just wanted to thank Charlie and Darin. Will definitely return for future purchases. You just donāt find customer service like this anymore. Thanks again, Stevenā
āDid a couple projects at my parents home around the area. I came here for a few items, a few times hahah. In the same day, myself or my mom came here 4 times for parts or tools. We came for outlets, pliers, and some other small miscellaneous electrical related items. Also, Joe at the help desk was extremely helpful. He asked questions that helped me remember my list of supplies, and better understand the project I was working on so he could be of even better assistance. All to say, we got everything done that day, and the Whitmore Ace helped us to do exactly that. Thanks again Joe.ā
āI seldom give 5-star reviews, but the Ace Hardware in Lombard truly deserves it. From the moment you walk into the store, you're met with a well-organized layout, making it easy to find what you need among their vast selection of hardware, tools, and home improvement supplies. The staff here is exceptionally friendly and knowledgeable, always ready to offer advice and assistance with a smile.
The store is conveniently located at 837 Westmore Meyers Road in the Eastgate Shopping Center, making it an easy stop for residents of Lombard and the surrounding areas. Whether you're looking for paint, plumbing supplies, or gardening tools, Ace Hardware has you covered with high-quality products and fair prices.
What sets this Ace Hardware apart is the personalized service. Unlike big-box stores, you feel like a valued customer, and the employees often go above and beyond to ensure you find exactly what you need. It's refreshing to visit a store where the staff is genuinely helpful and engaged.
Overall, Ace Hardware in Lombard is a standout in terms of organization, product range, and customer service, making it a top choice for anyone in need of hardware or home improvement supplies.ā
āNot the cheapest spot depending on what you're getting, but the employees tend to be really helpful and nice, and it's definitely a good place if you need a really particular part (such as when our hose valve kept leaking). We usually come in for propane for our businessāyou can get both tanks and refills here. We are part of their rewards program so we're always getting coupons sent to us. Love perusing the garden center, good plant selection during that season.ā
āI love going to Ace hardware you can go there and if you have a part that doesn't exist every time I've been there they have helped you figure out a part that you can use to make your project workā
āI walk in to browse, and I walk out with a cart full of product. Prices are great and the quality of the tools is impressive when compared to the name brand items. If you don't find what you're looking for here, take another look - it's there.
And - the customer service is great. Very helpful and pleasant store employees.ā
āGreat place for all of your household needs, as well as tools, plenty of grills of all sizes and types. Staff is always around and ready to help for any project you take on. Very helpful. I couldn't find any help at the big box stores.ā
āI needed help! With my purchase.
I was helped !!
Was so satisfied with the customer service, I went back and purchased another item I was going to get at another store.
Thanks for hiring the best employees!!ā
āMy exterior spigot was leaking so I went to to the Lamont Ace hardware and asked them what to do. They told me that I needed to take it apart. Bring it in and more than likely it was a washer. They were exactly correct. We got the right washer. Replaced it and now the spigot no longer leaks. They are awesome at working with each customer's problem in helping them find a solution. Whether it's a screw, a nut, new car keys, you name it, they have a solution for your problem. Thank you so much for your help.ā
āI have visited this location a number of times since moving to the area. There is always someone who can help you find what you are looking for or can help you fix something vs completely replacing it. I would recommend starting here for your DIY projectā
āThis is a newer location, and have always found the items in stock that Iām looking for. Iāve never had to wait in line to check out except once. The store is also kept super duper clean!ā
ā5 star customer service given by Andrew. Without even being asked he offered to load up my carpet cleaner and did it was a smile. Beyond happy with this, highly recommend this location. Give that kid a raise!!!ā
āRecently was in the shop looking to replace a bathtub faucet stem, and it is a very old style, but Robby knew right away and matched it up with a comparable part, which took a lot of fussing and searching off me!!! This was a huge relief as I needed that part to work right away, and it did! I tried to review this on the Ace website, but why on earth does that option expire in 72 hours???ā
āAll the employees are quick, helpful and knowledgeable. I brought in a pair of faucet cartridges and before I could say anything he had the correct replacements in hand. The same guy walked me through a dishwasher hookup as well when I was unsure of what PVC parts I needed for it to work. See attached pictures for a before and after.ā
āIāve been here several times for various home improvement items, garden tools or plants, and even cleaning products (better prices than Amazon!) and this last time I was really impressed by how helpful Scott was in lumber. He helped me find exactly what I needed, even found an alternative option for a 2 x 2 I needed in cedar, and made the cuts for me perfectly. I really appreciated it and my potato box Iām making is coming along nicely. Thanks again!ā
āThanks for letting me in just as you were closing. Myself and the person right after me literally needed something quick - like for real, quick. I was in and out with my yard waste stickers in seconds. Thanks to the closing crew tonight for extending some kindness in your judgment to open your (almost) locked door for me.ā
āDid a fantastic job tuning up and repairing my mower and chainsaw, very competitive pricing. I also bought a Stihl leaf blower Iām very happy with. Scott is a very nice and knowledgeable man.ā
āI've shopped at Naperville Ace Hardware for years, and it's a consistently great experience. The store is always clean and well-organized, and the staff is friendly, knowledgeable, and always ready to help you find exactly what you need.
What really makes this place special for me are the memories. I remember coming here as a kid and being so excited to see their pet monkey! It's those unique, charming details that make a local hardware store feel like part of the community. It's more than just a place to buy tools; it's a place with character and great service. I highly recommend it!ā
āExcellent product with good quality and good prices and employees very helpful 10/10! The only bad thing is the rebait that you have to mail the receipts and I would like it if it were to be like Walgreens app, everyone having their account and their saving rewards in the app and could use them anytime!ā
āReally helpful employees. I called ahead and someone answered the phone on the 2nd ring! Felix was able to answer my question. I went to the store and was greeted by the cashier and helped right away. Ace is the place!!ā
āReceptionist very helpful - put me immediately in the section of the store where I found the type of faucet I was trying to replace.
Chad Fuko - very professional, knew his product thoroughly. Chad took one look at my faucet picture and said āDevonshire - $381.29ā I never thought I was going to find my 16-year old faucet. Chad nailed it in 1 minute. Two forms filled out via email, and I had my faucet - and a very happy wife. Doesnāt get any better than that.ā
āFriendly and helpful staff. Convenient location. The staff have excellent listening skills and take the time to understand your need before they make a recommendation. They have earned "shop locally" loyalty.ā
āUpdate: Iād like to update my previous review for Carlson Glass and Mirror. The repair took quite a whileātwo weeks for a small mirrorābut the quality of the work and the price were absolutely amazing. I really appreciate this small business for their excellent craftsmanship. However, I believe they could speed up the process, and I would have been willing to pay extra for faster service. Overall, my experience was good, aside from the lengthy turnaround time.ā
āI called ahead to get pizza cutter kit for a birthday present.i was twenty minutes away and was going to be late and call to see it still open and Karl was there and he knew I was coming and said donāt worry I will wait for you. I was only a few minutes late.Thats what i call great service.i have bought several things from Woodcraft and always satisfied.If you work on a wood lathe then woodcraft is the place to go.They always have what I need and extremely helpful. Great people to deal with.I highly recommend to check out woodcraft if havenāt been there.ā
āEbel's has been a staple hardware store in South Elmhurst for decades. Some things may be priced higher than your big warehouse type stores, but what I prefer about Ebel's is there is always an employee easy to find that will assist or direct you to your needs. This is a huge time saving bonus that I appreciate and will likely always pick them over the big warehouse businesses I like to avoid.ā
7:30AM - 5PM
480 Industrial Dr Ste 116, Naperville
Hardware Stores
āItās a business that treats me well, I get here help with reliable parts and professional advice. Sometimes they send me to their competitors if parts are available faster.ā
āAlways greeted when we come in. Staff always ask what they can help us with. They sell key fobs and program them.Recently ordered a key fob.. cheaper then the dealer... Joe did the setup. 5 minutes later key fob failed. He was on the phone with the manufacturer right away! New one to be sent out. But Joe calls me 5 minutes later and says another one was located!!! Joe programmed the new one and made sure it was working. Even found out the first one was defective from the manufacturer. His professionalism and customer service is very much appreciated!ā
āI have been to many Home Depots and this was the only place that ppl actually asked me if I needed help 5x before I got to where I needed to be. Every other Home Depot the staff avoid Eye contact, stand around talking in groups and act like you're bothering them when you do ask for help. Keep up the Great Work Guys! I will drive the extra 15 miles to you every time.vā
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āI was truly impressed by Gus and the entire service department. They recently serviced my CMC 83 HD track lift. They performed a very thorough inspection and completed necessary repairs quickly and competently, and at reasonable expense. Communication was excellent throughout the process. Highly recommend them for aerial lift service and repair.
Jacob G
Townline Timber Servicesā